3 jobs found in Prague

About the job:   About the job: The future is digital and Saxo Bank is at the forefront of servicing clients in a digital yet timely, relevant and charming way. We are looking for people that can truly understand client needs to provide a first-in-Class client experience in an environment where Digital engagement is ever growing The Client Services team consists of 60 employees spread across 5 locations servicing all client types from individual to Institutional. The team is anchored in Global Sales and its overall purpose is to drive the global distribution and services of products towards clients of Saxo Bank across all entities throughout the world. The team works in the crossroad between the Bank and its clients. You will be assisting clients with a broad array of queries ranging from trading to funding related questions. You will also become an integral part in optimizing the client experience to further digitalize the bank’s processes. The...

About the Job:     As part of our CEE Sales team, your primary task will be to engage with new private and corporate clients, evaluate and assist them in their client journey as well as help educate clients on usage of financial instruments on our platform, whilst working in accordance with Saxo Bank’s values, its policies and procedures, and in compliance with all relevant legislation. By joining Saxo Bank in, you can thus expect the following from your role: • Call and evaluate new high-value private and corporate client sign-ups, educate them on financial instruments, and assist them in getting started on the platform; • Commitment to providing outstanding customer service, with an enthusiastic approach, when speaking with clients; • Maintain an up-to-date, clean pipeline of client follow-ups; • Deliver excellent sales results as measured against your own KPIs and those of others in the team; • Ability to use your own...

About the job:   Your technical profile: MS 365 MS Teams Windows 10 Able to support application and OS installations Good understanding of end user hardware Basic networking skills Experience with an ITIL driven ticketing systems / ServiceNOW preferred Minimum of 2 years’ experience in supporting complex desktop environments or you have completed your ICT degree recently Experience in an international company (financial industry would be an asset)   Personal: Fluent in English Very good communication and people/training skills You are process driven and you have good documentations skills Ability to work closely with End Users Team player, keen to learn, highly self-motivated Willingness to travel multiple times a month to other Saxo Bank offices in the EMEA region   We offer:   Online trading is evolving at a rapid pace. That’s why innovation and development are crucial...