2 jobs found in Muḥāfaẓat Al ʿāṣimah

ROLE PURPOSE To fill the purpose the individual will be required to work on the development, production and delivery of entire project and work with the broader proposition and account management teams and take the lead on building relationships with the various stakeholders in the industry. We see two key focus areas for the role: 1.    Team Lead for a team of Execution Specialists delivering on strategic projects and events covering the Financial Services, Capital Markets, Islamic Finance, Risk & Compliance and Sustainable Finance industries.  2.    Manage the entire project life cycle from strategic planning to tactical activities that delivers our knowledge solutions to key and strategic clients. This includes direct management of projects, and oversight over the team deliverables. RESPONSIBILITIES Team leader: managing a team of currently two individuals and management of strategic projects / events supporting propositions, products, or services that are global...

This is a post-sales role which drives commercial value creation through adoption of all Refinitiv solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Manager plays a key role in enhancing customer experience by utilizing a network of experts across Refinitiv and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The scope includes engaging with customer in the Trading space and identification of opportunities (cross sell, up sell) that are passed through to Sales and Account Management. Role Responsibilities Deliver tailored engagements (e.g. workshops, Webinars, Training sessions) that help customers to maximize the value derived from Refinitiv solutions post sale and build intimacy Use specialist knowledge on Trading segment to demonstrate and educate customers on relevant functionality and content resulting in increased usage and...