Full time
London Stock Exchange Group
IDN-Jakarta-Menara Astra, 37th Floor
Role Purpose Manages and grows revenue and market share across all Business Units in designated accounts by improving customer satisfaction. Develops and maintains high level relationships to ultimately drive revenue growth and retention. Develops and executes account strategy collaborating with sales specialists to deliver a comprehensive product offering to meet overall customer needs. Develops key partner communities both internal and external. Responsibilities Maintain deep knowledge of the designated accounts and the clients’ workflow and challenges. Act as point of contact for the client and orchestrates the entire relationship within designated accounts. Accountable for end-to-end service delivery and performance. Establishes strong, long-term customer relationships and identifies new business opportunities and maintains relationships with key decision makers. Applies knowledge of business and its constituent workflows to conceive and...