289 workforce management regional lead jobs found

Workforce Management Regional Lead We’re looking for a Workforce Management Regional Lead to join our Tampa office to help our teams deliver outstanding service that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero. We're looking for people who can fit our team and can replace the internal agents moving to higher positions and also team growth needed with new initiatives being taken up by the team. We work differently and we’re proud of it! At Wise you’ll have the opportunity to have real impact, grow your skill set and work across our entire business. You’ll receive a competitive package including a starting salary of $72,000  + Restricted Stock Units (RSUs) in a profitable company + best in class benefits! ( more info below 😉) Here is how you'll be contributing: Lead, grow and develop the team of regional WFMers Sets the priorities of work for the regional team...

Workforce Management Regional Lead We’re looking for a Workforce Management Regional Lead to join our Tallinn office to help our teams deliver outstanding service that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero. We're looking for people who can fit our team and can replace the internal agents moving to higher positions and also team growth needed with new initiatives being taken up by the team Here is how you'll be contributing: Lead, grow and develop the team of regional WFMers Sets the priorities of work for the regional team Translates the WFM strategy in to key initiatives for the region Sets the scheduling strategy for the upcoming 3 months Builds a scalable scheduling process, identifies and highlights replication opportunities for global consistency Drives efficiencies in WFM tool to develop optimal and efficient schedules and improve the agent experience...

Workforce Management Regional Lead We’re looking for a Workforce Management Regional Lead to join our Budapest office to help our teams deliver outstanding service that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero. We're looking for people who can fit our team and can replace the internal agents moving to higher positions and also team growth needed with new initiatives being taken up by the team Here is how you'll be contributing: Lead, grow and develop the team of regional WFMers Sets the priorities of work for the regional team Translates the WFM strategy in to key initiatives for the region Sets the scheduling strategy for the upcoming 3 months Builds a scalable scheduling process, identifies and highlights replication opportunities for global consistency Drives efficiencies in WFM tool to develop optimal and efficient schedules and improve the agent experience...

Workforce Management Regional Lead We’re looking for a Workforce Management Regional Lead to join our Singapore office to help our teams deliver outstanding service that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero. We're looking for people who can fit our team and can replace the internal agents moving to higher positions and also team growth needed with new initiatives being taken up by the team Here is how you'll be contributing: Lead, grow and develop the team of regional WFMers Sets the priorities of work for the regional team Translates the WFM strategy in to key initiatives for the region Sets the scheduling strategy for the upcoming 3 months Builds a scalable scheduling process, identifies and highlights replication opportunities for global consistency Drives efficiencies in WFM tool to develop optimal and efficient schedules and improve the agent experience...

Role Responsibilities & Key Accountabilities: - Assists in the development of payroll procedures. - Ensures all government reporting requirements for payroll taxes, withholding and employer contributions. - Trains, develops and evaluates payroll team members. - Receives assignments in the form of objectives with goals and the process by which to meet goals. - Acts as subject matter expert for payroll legislation and taxes in all countries they manage. - Reconciles complex payroll matters using advanced excel skills, formulas and macros. - Reconciles and signs off on payroll completion for countries they manage. Qualifications & Experience: - Degree or equivalent and / or relevant qualification - Significant and varied experience in the appropriate specialist HR area - Significant people management and leadership experience - Knowledge of the relationship between functions within the company At LSEG, we believe that creating a diverse and inclusive organisation is...

Leading a small but productive, positive and passionate team of in-Country EHS Managers, an LSEG Regional EHS Manager is responsible for supporting the development and implementation of the LSEG EHS Strategy. Working across all LSEG departments, the Regional EHS Manager will oversee and assess compliance with the LSEG EHS Policy, Framework and Global Minimum Standards and local legislative requirements. Reporting to the Director of EHS the Regional EHS Manager will have experience in property and facilities within a corporate environment as well as management of health and safety across a number of countries. Area of accountability: LSEG sites within defined EMEA Region. Primary Objective: The primary objective of this role is to provide Health, Safety and Environment expertise as part of the LSEG corporate Team. Supporting EHS Governance and working with other LSEG functions to deliver EHS Compliance. Reporting to: The role will report directly to the LSEG...

S&P Global Commodities Insight The Role: Senior Analyst I/ Senior Analyst II The Team: Fuels, Chemicals & Resource Solutions (FCR), a business line within S&P Global, delivers unrivaled information expertise and strategic insights to the global oil, gas, and power industry from concept to market. Our clients largely comprise oil and gas operators, international/ national oil companies, gas and power utilities, financial investors, governments, and other stakeholders. We offer clients a combination of long-term advisory, tailored consulting, and membership services to meet their needs. We work with corporate and regional executives to develop sustainable strategies and assess investments and divestments within those strategies. The Impact: The oil and gas downstream business stands at a critical juncture as we accelerate toward energy transition and alternative fuel. Also, the high energy prices hinder progress in the near term, with political...

Leading a small but productive, positive and passionate team of in-Country EHS Managers, an LSEG Regional EHS Manager is responsible for supporting the development and implementation of the LSEG EHS Strategy. Working across all LSEG departments, the Regional EHS Manager will oversee and assess compliance with the LSEG EHS Policy, Framework and Global Minimum Standards and local legislative requirements. Reporting to the Director of EHS the Regional EHS Manager will have experience in property and facilities within a corporate environment as well as management of health and safety across a number of countries. Area of accountability: LSEG sites within defined EMEA Region. Primary Objective: The primary objective of this role is to provide Health, Safety and Environment expertise as part of the LSEG corporate Team. Supporting EHS Governance and working with other LSEG functions to deliver EHS Compliance. Reporting to: The role will report directly to the LSEG...

Role Description: This role will be a part of the Finance Center of Excellence and support senior management with various financial aspects of LSEG’s Operation. The successful candidate will combine excellent commercial, communication and technical skills to provide financial insight for business partnering, reporting, planning, and forecasting. Key responsibilities of the role: The role will include but not limited to the following: Business Partner to leaders within the Divisions/ Functions of LSEG, providing commercial insight, analysis, and decision support to senior management Lead on consolidation and integration of financial reporting as the integration of LSEG and Refinitiv continues Responsible for providing financial insight and analysis, also supporting other business lines as necessary Provide support as needed on cross-Operations projects Lead/ Support monthly reporting and consolidation of financial performance and annual budget process Working...

Role Profile Role Description: This role will be a part of the Finance Center of Excellence and support senior management with various financial aspects of LSEG’s Operation. The successful candidate will combine excellent commercial, communication and technical skills to provide financial insight for business partnering, reporting, planning, and forecasting. Key responsibilities of the role: The role will include but not limited to the following: Business Partner to leaders within the Divisions/ Functions of LSEG, providing commercial insight, analysis, and decision support to senior management Lead on consolidation and integration of financial reporting as the integration of LSEG and Refinitiv continues Responsible for providing financial insight and analysis, also supporting other business lines as necessary Provide support as needed on cross-Operations projects Lead/ Support monthly reporting and consolidation of financial performance and annual budget...

Order Management & Master Data ensures accurate and timely processing and fulfillment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. Responsibilities: Manage the order process for usage products Perform monthly usage bill runs. Maintain the data integrity in billing system.  Responsible for ensuring all compliance are strictly observed. Accountable for external & internal compliance audit.       Ensures all monthly invoices are accurately finalize and relevant documentation such as agreements, order forms, addendums, service changes, prices schedules are accounted for our existing clients. Manage internal and external customer billing queries ensuring issues are resolved within our SLA. Prepare the monthly revenue reports. Should be willing to work in EMEA/AMERS shift schedule Scope and Impact: May lead and be accountable for...

The Head Index Research & Design, Americas is a senior role in FTSE Russell Index Research & Design function in the Americas region, which is part of the Information Services Division (ISD) of the London Stock Exchange Group (LESG). The role, based in New York City, reports to the Head of Index Research & Design.The Index Research & Design team is responsible for the development of equity and real asset indices, index related and wider investment related research topics. The team works closely with both internal front and back office functions and FTSE Russell’s partners and key clients, including major asset owners, fund managers and investment banks in the creation of new products and supporting research. This involves the use of fundamental and quantitative techniques to design and provide equity and real asset index solutions and analysis. The team is global, with members in London, New York, Hong Kong, Paris, Shanghai and Taipei. Working with a team of Research...

The Strategic Partnership team is responsible for the end-to-end engagement with a select, targeted group of agreed Customers, Partners and Alliances. These will typically be the company’s most complex, strategic and most opportunistic customers in a given industry or practice. Job Description: The successful candidate will be responsible for a limited number of systemically important partners across the LSEG Group of companies, working directly with senior leaders across multiple business lines & disciplines, to gather a full 360 degree understanding of how these critical partners are an important component of the fabric upon which our products and services depend and contribute to how LSEG takes solutions to market. Required to build, deliver and track a strategic Partner account plan, in conjunction with various senior leaders and teams across LSEG, including Data & Analytics Product Solutions, Sales & Account Management, Technology & Technology Procurement,...

Summary of the role LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. The CSM team plays a vital role in ensuring that our customer’s fully leveraging the value of Refinitiv by discovering and implementing workflow solutions while continuously providing coaching throughout the customer’s journey. This team will provide customers with a differentiated customer experience, helping them to realise the full value of our solutions. CSM team collaboratively designs and implements engagements with key business decision makers, assists...

Talent Acquisition, Divisional Lead LSEG and Microsoft have entered an exciting strategic partnership for the development of next-generation data, analytics and cloud infrastructure solutions. Our customers’ needs are evolving and so are financial markets. This partnership will transform the way customers discover, analyse and trade securities around the world. It will also advance our cloud strategy and build the improved resilience, efficiency and agility that our customers need. All of Microsoft’s customers will also have access to our data and analytics capabilities through a single flexible infrastructure that is intuitive and responsive. We’re seeking an experienced Talent Acquisition Partner to join the People Team at LSEG and partner with business leaders and HR colleagues to develop and implement talent acquisition strategy to support this exciting strategic partnership. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets...

Talent Acquisition, Divisional Lead LSEG and Microsoft have entered an exciting strategic partnership for the development of next-generation data, analytics and cloud infrastructure solutions. Our customers’ needs are evolving and so are financial markets. This partnership will transform the way customers discover, analyse and trade securities around the world. It will also advance our cloud strategy and build the improved resilience, efficiency and agility that our customers need. All of Microsoft’s customers will also have access to our data and analytics capabilities through a single flexible infrastructure that is intuitive and responsive. We’re seeking an experienced Talent Acquisition Partner to join the People Team at LSEG and partner with business leaders and HR colleagues to develop and implement talent acquisition strategy to support this exciting strategic partnership. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets...

Order Management & Master Data ensures accurate and timely processing and fulfilment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. Responsibilities: Responsible for the implementation of the entire order to billing process and for providing ongoing order management support for sales and clients. Support the end to end process of Specialist Products Manage OMSWAT request related Aligned to a designated client base and is accountable for building relationships with internal and external customers, playing a key role in improving service results. Confirms all client positions are correct for sales and financial reporting and is accountable for adhering to SOX compliance controls and third party guidelines. Own and manage the entire end to end order life cycle, including order preparation, order monitoring, permissioning and billing/credits/cancellations...

The Refinitiv Due Diligence team, which is now part of the London Stock Exchange Group (LSEG) employs more than 470 people around the world in centers in Malaysia, India, China, India, Panama, Jordan, and Poland. We provide our customers with research and business insights that enable them to handle reputational and legal risks to make conscious business decisions. Our clients look to us to provide comprehensive third-party risk management solutions and robust technology to support their business needs. We offer a full range of services including advisory, due diligence, and compliance technology. For more information, please visit www.refinitiv.com Role Summary We are looking for a Lead Research Analyst to research and analyse risk in deep-dive due diligence activities. The successful candidate will have experience or exposure to compliance or international business such as conducting enhanced due diligence and will be expected to have proven research and writing skills. This...

Refinitiv, now the Data & Analytics Division of LSEG, is the market leading provider of financial data, analytics and workflows addressing the evolving needs of financial, business and government organizations across all global markets.   We offer a range of market leading products, tools and enterprise solutions to support effective regulatory and reputational risk compliance management. Serving more than 40,000 institutions in approximately 190 countries, Refinitiv provides advanced data and compliance technology and research to help our clients clarify, manage and mitigate risks. These products include Financial crime risk, digital identity, 3rd party risk, KYC and due diligence.   As Sales Director for Digital Identify & Fraud in the Americas you will lead a team of sellers responsible for delivering the gross & outright sales target. Digital Identity & Fraud solutions sits within the Customer & Third-Party Risk business of the London Stock...

Role profile: Department Description LCH Ltd (LCH) is a leading multi-asset clearing house, serving major international exchanges and platforms, as well as a range of OTC markets. It clears a broad range of asset classes including equities, exchange-traded derivatives, foreign exchange derivatives, interest rate swaps, and Euro and Sterling bond and repo markets. The firm’s employees serve members and clients worldwide including many of the major financial groups consisting of almost all the major investment banks and broker dealers. Within the wider LCH Operations function, Collateral Operations provides collateral and investment services to internal and external customers and stakeholders across a range of asset classes.  The team is responsible for collecting margins and managing member collateral across all clearing services the firm operates (EquityClear, RepoClear, SwapClear and ForexClear).  The department spans three time zones with teams in Sydney, London, and New...

Major Responsibilities / Accountabilities Business partner to Head of Sales, APAC responsible for delivering key financial indicators; gross sales, revenue Challenge and influence senior business management to maximize performance, design and implement KPIs to drive performance, generate analysis, insights to help business drive productivity Drive efficiencies and continues improvement, challenging and questioning status quo to drive fact/data based decisions Improve forecast efficiency and accuracy, understand downstream business processes to optimize to improve forecast accuracy Manage global stakeholders in a highly matrix environment to drive best outcomes Work with counterparts and other functions to drive best practices, and be the voice for APAC related to global processes Ensure compliance with LSEG policies and procedures Internal/External Relations As key member of Asia Finance, this role will interact with senior leaders across the group...

Major Responsibilities / Accountabilities Business partner to Head of Sales, APAC responsible for delivering key financial indicators; gross sales, revenue Challenge and influence senior business management to maximize performance, design and implement KPIs to drive performance, generate analysis, insights to help business drive productivity Drive efficiencies and continues improvement, challenging and questioning status quo to drive fact/data based decisions Improve forecast efficiency and accuracy, understand downstream business processes to optimize to improve forecast accuracy Manage global stakeholders in a highly matrix environment to drive best outcomes Work with counterparts and other functions to drive best practices, and be the voice for APAC related to global processes Ensure compliance with LSEG policies and procedures Internal/External Relations As key member of Asia Finance, this role will interact with senior leaders across the group...

The London Stock Exchange Group (LSEG) Data and Analytics division supports the world’s largest, most sophisticated, and systemically important organisations in the financial industry with innovative solutions, underpinned by our industry-leading data, technology, and global partnerships. The Director of eCommerce will define and deliver eCommerce strategy, ensuring alignment with overall strategy . In addition: Define the product roadmap and deliver and roll out eCommerce platform Identify opportunities for leveraging eCommerce through all customer segments (KSA/GSA, RMA and LCC) Develop sales education and training strategy and incentivise sales force to promote the platform Develop customer communication strategy to drive customer adoption Manage the P&L for eCommerce including detailed budget development, forecasting, gross profit, and oversight Establish KPI’s for measuring success that consider both growth and efficiency metrics Key Accountabilities &...

Role Purpose An exciting Senior Finance Business Partner opportunity has arisen in the Technology division of LSEG supporting Market Services Technology. The role will support senior leadership within Market Services Technology and includes ownership for the performance of the division from a revenue and cost base whilst providing finance support and insights. This role reports on a matrix basis into the Country CFO as well as to the Head of Finance for Shared Technology and will be a part of the Technology Business Partnering team. Role Responsibilities As a Technology Finance Lead, the role will include but not limited to the following: Working with Market Services Technology leadership team to drive business profitability Provide commercial insight, analysis and decision support to senior management Supporting the various business projects with financial acumen to determine impact and alignment with Shared Technology objectives Preparation of detailed business...