Full time
London Stock Exchange Group
Taguig, Metro Manila, Philippines
The team consists of highly skilled, energetic individuals that possess strong analytical, technical, and customer service expertise. We work in the fast-paced environment of Trading where our customers expect timely and accurate resolutions. We are looking for individuals that exude ownership and follow through on commitments to our customers. The qualified candidate will be expected to adapt quickly and should have a strong desire to learn. Responsibilities: Handle all incoming phone calls, e-mails, and internal sales and RM related inquiries Ability to identify urgent issues that can have associated P/L risk and are therefore considered top priority Monitor production support and investigate issues with production applications. Identify operating problems within production areas in Integration and Demo Monitor ticket queues and resolve technical operation issues in conjunction with development and application support Notify both FXall business groups and clients or...