10 technical-support jobs found in Tallinn

Job Description & Responsibilities TAC associates focus on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you will assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs. We need a TAC associate that will be probing and analytical, with the abilities to recognize, test, and escalate new bugs within our software to assist client with:  Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets Problem management with focus on wide scale technical issues Liaising between internal...

Job Description & Responsibilities TAC associates focus on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you will assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs. We need a TAC associate that will be probing and analytical, with the abilities to recognize, test, and escalate new bugs within our software to assist client with:  Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets Problem management with focus on wide scale technical issues Liaising between internal...

Job Description & Responsibilities TAC associates focus on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you will assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs. We need a TAC associate that will be probing and analytical, with the abilities to recognize, test, and escalate new bugs within our software to assist client with:  Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets Problem management with focus on wide scale technical issues Liaising between internal...

Job Description & Responsibilities Technical Support Associate focus on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you will assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. The successful candidate will have the networking and programming knowledge to troubleshoot issues and posses a probing and analytical skills. Key responsibilities will include the ability to recognize, test, and escalate new bugs that pertain to our trading client programs and assist client with:  Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets Problem management with focus on wide scale technical issues Liaising between...

Job Description & Responsibilities TAC associates focus on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you will assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs. We need a TAC associate that will be probing and analytical, with the abilities to recognize, test, and escalate new bugs within our software to assist client with:  Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets Problem management with focus on wide scale technical issues Liaising between internal...

Interactive Brokers is growing at a rapid pace, our Tallinn call center seeks individuals for our technical assistance center ("TAC"). TAC representatives focus on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you'll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs. The TAC representative will be probing and analytical with the ability to recognize, test, and escalate new bugs within our software. Job description, tasks Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, java configuration, security protocols by phone, chat and email....

We are looking for a Customer Support Specialist to predict, prevent and solve all customer product issues. You will help identify, and where possible fix, technical problems and provide responses to customer questions from our global client base. This is a great opportunity to gain exposure into a global FinTech industry, whilst working closely with Sales and Technical teams in ensuring a speedy resolution of all issues. In this role, you will gain experience in all financial and crypto markets and trading technology. What you'll do: Key Responsibilities 1. Monitor the health and performance of all platform components. 2. Being the first line contact should Your Bourse clients experience any difficulties. 3. Investigating and troubleshooting potential product problems or misunderstandings. 4. Providing Your Bourse engineering team with consistent and clear information from other parties when problems need to be escalated. 5. Support the QA department by...

Coinmetro, a highly innovative, fast paced crypto-company is looking to expand their compliance team. We believe in creating opportunities that give access to explore the worlds of digital finance, creating an ecosystem and environment where we adhere to company values like: integrity, transparency, open communication, supporting each other, working and collaborating as a team and learning and engaging with our community. Does this sound appealing to you? If yes, then we may be looking for you! Main responsibilities Assessing the lawfulness of the company’s processing of personal data. Informing and advising the management and staff on data protection. Monitoring the implementation of data protection rules, ensuring staff training and data protection audits. Identifying deficiencies in the field of personal data protection and making proposals for their elimination. Performing data protection impact assessments. Being the contact person in all matters related to...

Coinmetro, a highly innovative, fast paced crypto-company is looking to expand their People Operations team. With more than 80 employees working at Coinmetro, we want to continue our growth in 2022 and our People Operations department is looking for enthusiastic individual who would like to be part of the new financial systems. We believe in creating opportunities that give access to explore the worlds of digital finance, creating an ecosystem and environment where we adhere to company values like: integrity, transparency, open communication, supporting each other, working and collaborating as a team and learning and engaging with our community. Does this sound appealing to you? If yes, then we may be looking for you! Main responsibilities Assist People Ops team with company's recruitment campaigns in collaboration with hiring managers Ensure the company recruitment and employee database are up-to-date, secure and configured correctly Coordinate staff relocation...

Job Description and Responsibilities Addressing externally and internally reported issues in the end-user facing trading platform (Java Swing). Qualifications Technically oriented, proactive, and enthusiastic, with extreme attention to detail. Bachelor’s in EE, CS, Math, Physics or similar. English written/verbal communication skills. Knowledge of core Java. Knowledge of Java Swing and/or strong desire to learn Java Swing. Mobile software development experience is a plus. We offer Discretionary performance based bonus. Stock incentive plan. Vision and dental benefits, sport activities compensation. Lunch and gated parking paid for by the company. Company Overview Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional...