Full time
London Stock Exchange Group
G2MX+XV4, Upper McKinley Road McKinley Hills, Taguig, 1634 Metro Manila, Philippines
The Technical Implementation Specialist- Spanish sits within the Customer Implementation group. This role performs remote and onsite technical work to fulfill the customer contracts in product Installation, Move, Add and Change (IMAC). This role can also be involved into sales and pre-sales stage to verify the pre-requisites for an accurate contract from technical side This role also provide consultancy to other roles within Customer Implementation group regarding technical/product related questions. This role owns customer technical experience during product on boarding phase. Role Responsibilities: Perform installations, upgrades and migrations of a mixture of products using globally consistent methodologies – both remotely or on customer site. Execute tasks outlined in project plans and agreements with customers. Liaise with customer IT departments to ensure efficient product installation and support. Drive potential product implementation issues to timely and successful...