345 technical account manager jobs found

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Technical Account Manager is in charge of interfacing with our clients, which covers project management, issue troubleshooting and triage, as well as client’s new requirements gathering for our global development team. Will be part of a young and energetic team whereas surrounded by technical excellence with multiple career paths and personal evolution. Your main tasks will mostly include Incident management, resolving production relation incidents of which are: Working closely with IT staff and traders at customer sites to diagnose and resolve issues Client relationship management Full ownership of issues and projects Coordination of various setup changes and enhancements Liaise with various teams including Sales, Product...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview As a permanent Technical Account Manager at Broadridge, you will be part of our Customer Success elite team. The position implies in depth understanding of customer services with ramifications into client onboarding, implementation, maintenance and support. You will have the best seats in the house, seeing in action and tuning up our vast products suite to work on our clients platforms spread around the whole globe. The team receives regular training and it works on a simple and effective knowledge sharing principle, everybody working as a whole unit. We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge...

At Coinbase, our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all...

Summary The APAC Technical Account Management & Consulting team in S&P Global’s Engineering Services division, is looking for a high-performing senior consultant responsible for Solution Implementation and Customer Support in the APAC-Japan region who can speak and read English and Japanese. The ideal candidate will know the Windows architecture and basic infrastructure (server, storage, networks) in customer premise and public cloud environments. What you will be doing As a Solution Implementation Consultant, you will join a team responsible for post-sales solution implementation services , specifically on the Goldfire application product, which is deployed on-premise at customer sites. You will be working with the Sales and Technical Account Management teams in understanding the customer business challenges, how that maps to our solution implementation proposals, and upon sales closure, how best to project manage its implementation. Also as a Customer Care...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is the technology that was built to power Starling Bank, and a year ago we split out as a separate business. In that time, Engine has made great strides in the market, and we are quickly becoming front of mind for ambitious banks, and forward thinking consultancies. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. We are looking for leaders to come and join our team, to find and cultivate new clients, and work with them to shape their propositions, centred around Engine’s technology. What to expect As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview   As a Technical Account Manager, you will be part of the Customer Success team responsible for the implementation, on-going support, and growth of a diverse set of client trading systems. Working closely with our engineers and product managers, you will help solve complex problems for our global customer base being involved in technical troubleshooting and functional requirements gathering. The position requires an understanding of IT system architecture and eventually, an understanding of financial markets and financial instruments.     On the client-side , you will interact with both the traders and technical staff using our solutions. You will be part of a mission-critical team with excellent exposure to...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We're excited to announce a new opportunity for a Technical Account Manager at Broadridge, the global market leader in trading technology. If you're a recent graduate or an aspiring professional looking to kick-start your career, this role is perfect for you! Join our dynamic team and gain valuable experience while making a meaningful impact. At Broadridge, we foster a culture of empowerment and collaboration, where we support each other's growth and success. We are currently seeking a Technical Account Manager to join our team. Role Overview: As a Technical Account Manager for Principal Trading, you will play a crucial role in providing exceptional customer service to banks and trading firms using our advanced trading software. Your responsibilities...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Summary The Technical Account Manager acts as the primary point of contact for all hosted/managed clients, running level 2 support and coordinating new releases to the client's platform. The Technical Account Manager strongly contributes to the client relationship and overall client satisfaction.  The role is mission-critical and provides excellent exposure to fast-paced, high-tech environments spanning trading solutions across many product types and exchanges. The selected candidate will be based in London working within a department that is based in offices across EMEA. The London office is predominantly responsible for our English customer base. This role requires frequent interactions with colleagues in various geographical locations...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview As a Technical Account Manager for Principal Trading you will be responsible for the on-going support and growth of a variety of client’s busy critical trading systems playing a key role in the support of these systems. This involves technical troubleshooting, performance and network analysis and working directly with the end users on functional requirements such as risk and pricing. It requires a strong set of IT skills in conjunction with a keen interest in financial markets working closely with our Engineers and Product managers and alongside traders and technical staff using the services we provide. The role is mission critical and provides excellent exposure to fast paced, high-tech environments spanning trading solutions across many...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We're excited to announce a new opportunity for a Junior Technical Account Manager at Broadridge, the global market leader in trading technology. If you're a recent graduate or an aspiring professional looking to kick-start your career, this role is perfect for you! Join our dynamic team and gain valuable experience while making a meaningful impact. At Broadridge, we foster a culture of empowerment and collaboration, where we support each other's growth and success. We are currently seeking a Junior Technical Account Manager to join our Stockholm office. Role Overview: As a Junior Technical Account Manager for Principal Trading, you will play a crucial role in providing exceptional customer service to banks and trading firms using our advanced trading...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team! Are you interested in working for the global market leader in trading technology? We are now accepting applications for our next successful Technical Account Manager at our office in Stockholm.   Role Overview As a Technical Account Manager for Principal Trading, your main responsibility will be to provide top-notch customer service to various banks and trading firms that use our sophisticated trading software. Your typical day involves solving complicated problems with colleagues and clients, providing system setup, modifying...

Devexperts is looking for a new addition in the  Account Management  unit who will contribute to the retention, development and upsell of key accounts at the company. Account Manager responsibility is to maintain great customer relations and to strategically develop the key accounts into larger revenue streams. We expect the Account Manager to: onboard, maintain and develop key accounts establish and maintain healthy business relationships with the customer company and its key decision-makers work hand in hand with the Project Managers and teams in order to deliver projects timely and efficiently maintain and increase customer satisfaction act as a point of escalation for the customer generate new opportunities with existing customers, pitch and present Devexperts products and conduct client demos negotiate pricing with clients and managing up-sale process to contract completion travel to meet with clients globally and use their industry knowledge to help refine and...

Department description Client Market Operations provides a range of customer and operational services across the London Stock Exchange Group. The core services provided by the department are: Technical Account Management, onboarding, software certification, Client Support and Market Operations Services. As a global business, LSEG relies on diversity of culture and thought to deliver on our goals. Therefore we seek hardworking, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. LSEG is proud to be an Equal Employment Opportunity. Role description The Technical Account Management Team handle relationships with the technical contacts at member firms, software providers and data vendors. The team is...

Department description Client Market Operations provides a range of customer and operational services across the London Stock Exchange Group. The core services provided by the department are: Technical Account Management, onboarding, software certification, Client Support and Market Operations Services. As a global business, LSEG relies on diversity of culture and thought to deliver on our goals. Therefore we seek hardworking, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. LSEG is proud to be an Equal Employment Opportunity. Role description The Technical Account Management Team handle relationships with the technical contacts at member firms, software providers and data vendors. The team is...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Overview: Significant part of the work is Tbricks by Itiviti trading systems maintenance, installation, configuration and troubleshooting/investigation, which includes: discussing and planning required system setup (e.g. required hardware, network topology, Tbricks by Itiviti system components layer) cases analysis and prioritization collecting of all required information to solve the problem/speed up issue resolving and investigation Customer training and education on all aspects of the trading system (including trading system administration and business logic) Certification of newly developed market connections (native market protocols, FIX protocols), which involves: communication with exchanges configuration of test...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Bi-lingual Account Manager What does a successful Bi-lingual Account Manager do at Fiserv? You will represent Fiserv Merchant Services and act as the primary contact for developing and managing operational relationships, driving client satisfaction, and the overall client service experience.   You will work closely with the Relationship Manager and Account Support teams to oversee the day-to-day relationship of the client process and confirm...

See yourself being part of a large, transformational change? This could be the role for you! Who We Are At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day. Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia. Role Purpose IRESS is looking for a motivated and dynamic person who will be required to fulfil the key role of User Experience Manager (UEM).  The successful candidate will be required to provide detailed IRESS product/s support including the logging, tracking, resolution and updating of client service...

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple...

The Group Financial Reporting Team: This is a key role in the Group Financial Reporting Team. The GFR Team is responsible for delivery of various aspects of the Group consolidation process, reporting and analytics that support the internal and external publication of the Group’s consolidated financial results on a monthly, quarterly, and annual basis and will be responsible for the timely delivery, accurate review, and escalation of issues as necessary. This is a Senior Manager role, reporting to the Director of Group Financial Reporting in the GFR team. The role involves collaborating with Financial Planning & Analysis Teams, Cash operations team and senior partners to ensure cash flow is monitored, financial transactions are analysed and reported with insightful analysis for decision making. The successful candidate should have proven track record to work in a fast- paced environment, provide valuable insight, be highly motivated and inquisitive. Role...

We are looking for an experienced Project manager to join our growing PMO team. As a Project manager you will be managing development projects in a multicultural environment, with a typical project size of 25 – 100 staff months and duration of 4 – 12 months, working closely with our clients, account managers, analysts, development, qa and support teams across the organization. Qualifications Bachelors or Masters degree preferably in Computer Science or Engineering or equivalent work experience 5+ years' of experience in Software Development knowledge of capital markets or online trading platforms business domain knowledge of industry software engineering practices and SDLC strong interpersonal skills, ability to work successfully with teams and individuals across the organization and different locations excellent written and verbal communication skills, ability to convey technical concepts to both technical and non-technical audiences strong problem-solving, analytical...