Full time
Broadridge
Multinational Bancorp Center, 6805 Ayala Ave, Makati, Metro Manila, Philippines
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Technical Account Manager is in charge of interfacing with our clients, which covers project management, issue troubleshooting and triage, as well as client’s new requirements gathering for our global development team. Will be part of a young and energetic team whereas surrounded by technical excellence with multiple career paths and personal evolution. Your main tasks will mostly include Incident management, resolving production relation incidents of which are: Working closely with IT staff and traders at customer sites to diagnose and resolve issues Client relationship management Full ownership of issues and projects Coordination of various setup changes and enhancements Liaise with various teams including Sales, Product...