Full time
NAGA
Bucharest, , Romania
As a Retention Team Manager at NAGA, you'll be operating in one of the hottest industries. You'll be working with our expert teams using state-of-the-art technologies and methods. Location: Bucharest
What you'll be actively doing:
Control the team who is responsible to contact existing clients to offer information and assistance regarding the Company’s products, campaigns, and services.
Monitor team activity to ensure they respect the company guidelines and regulation.
Complete staff operational requirements by scheduling and assigning tasks to employees; follows up on work results.
Maintain the recruited personnel at a national level by selecting, orientating, and training the employees.
Maintain work results to national standards by coaching employees, planning, monitoring, and evaluating.
Contribute to team effort by accomplishing suitable results.
Maintain the communication with the support department...