Full time
London Stock Exchange Group
G2MX+XV4, Upper McKinley Road McKinley Hills, Taguig, 1634 Metro Manila, Philippines
Team Manager, Order Management Position Summary: We are seeking a highly organized and experienced Team Manager to oversee our Order Management department. As the Team Manager, you will be responsible for ensuring the efficient and accurate processing of orders, managing a team of order management associates, and optimizing the order fulfillment process. This is a key role in our organization, requiring strong leadership skills, exceptional attention to detail, and a customer-centric mindset. Job Responsibilities: Team Leadership: Lead and motivate a team of order management associates, providing guidance and support to ensure high performance and employee satisfaction. Coach skills and behaviors to improve staff’s performance and develop their capabilities. Foster a positive and collaborative team culture, promoting effective communication and teamwork. Set clear goals and expectations for the team, and regularly assess performance, providing feedback and...