1054 support specialist jobs found

The Role: Sales Support Specialist The Grade/Level: (relevant for internal applicants only) 8 The Location: MX Virtual The team: Under very minimal supervision provide sales support for Engineering Solutions business line across the assigned sales teams on behalf of the Sales Support Team. The Impact: Support the sales teams including, but not limited to, contract generation, assisting in renewal processes, usage of Salesforce (SFDC), Vanguard, Business Objects and SAP Valid Order Package processes and general administrative support.   Responsible for making enhancement recommendations on processes to streamline workflows.   Participation in Vanguard project meetings acting as the Subject Matter Expert on behalf of the Sales Support Coordinator team(s).   Responsibilities: Responsible for providing support and administrative coordination on the sales/renewal process for Sales teams, including Sales Management.  Able to support, as well...

This is Adyen Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you. Treasury Support Specialist You will be an expert on Adyen’s finance and treasury platform. You will work closely to the financial teams our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants in using our financial products at full magnitude and advising our product teams on how to best address development resources. In doing this, you will be in close contact with our Finance Product...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. I T Support Specialist Adyen is looking for an IT Support Specialist to support our teams in troubleshooting and solving IT issues. With a hands-on attitude, you have a natural enthusiasm for helping others and contributing to the enhanced productivity of our dynamic workforce. What you’ll do: Diagnose and troubleshoot IT...

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Operations Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues...

Our ASEAN Business Operations Team plays a critical part in day-to-day administration of sales and account management activities. The Sales Support Specialist drives efficiencies by reducing the administrative burden on the account management team. As the main liaison to our Order & Rights Management team, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal team members to address customers’ administrative issues and coordinate complex deals. Key Responsibilities Act as first line support for Account Managers on order process and system queries Liaise with Order Management Specialists (OMS) to provide administrative support for quote to cash cycle including: Order processing support Credits procedures including billing accuracy and reconciliation, appropriate escalation and support resolution Entitlements support such as permission error handling, user list pulls and sends, etc....

The Sales Support Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal stakeholders to address customers’ administrative issues and administer complex deals. Role Responsibilities Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve Administer complex deals in collaboration with Account Managers and OMS Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension (Eikon) Act as first line support for Account Managers on order process and system queries Support selling administrative activities: arranging customer meetings,...

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues Identify and communicate...

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Operations Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues...

We are looking for an energetic and dynamic Trading Support Specialist to be a part of our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers. To be the ideal candidate you will be very comfortable with technology and have strong communication skills; written and oral. The ideal candidate should enjoy problem solving and interacting with various people throughout the day. You should also like to learn new technology and approach challenges with an open mind and positive attitude. Role Responsibilities: Log all inquiries and track every ticket from initiation to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and...

We are looking for an energetic and dynamic Trading Support Specialist to be a part of our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers. To be the ideal candidate you will be very comfortable with technology and have strong communication skills (both written and oral). You will enjoy problem solving and interacting with various people throughout the day. You like to learn new technology and approach challenges with an open mind and positive attitude. Role Responsibilities: Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate...

Do you have a strong interest in the equities/futures/options markets, in electronic trading systems, and in building/leveraging your technical skills? Are you interested in providing trade support for an industry leading equity trading platform (REDI)? Are you attracted to speaking with clients across the entire equities trading spectrum including buy side traders, sell side brokers, and vendors? Would you like an opportunity to learn and broaden your knowledge about other asset classes such as foreign exchange, and also learn more about the financial and risk business overall? If the answer is yes to these questions, then we would like to speak with you about the Trade Support Specialist - REDI role. Provide second level support to internal stakeholders and 3rd party engineers regarding company products, and to interact with customers to resolve complex issues. The role leverages innovative technologies to ensure global consistency of support tasks. Role...

By selecting “Apply” above, you indicate you have read and acknowledge the Applicant Privacy Notice and Dow Jones Cookie Policy , including data transfers as described in the Policy. Job Description: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. We encourage anyone that wants to join us in our mission to apply. Title: Junior System Support Specialist- Identity & Access Based in: Princeton, NJ Reports to : Manager, Identity and Access Key Responsibilities ●...

Our ASEAN Business Operations Team plays a critical part in day-to-day administration of sales and account management activities. The Sales Support Specialist drives efficiencies by reducing the administrative burden on the account management team. As the main liaison to our Order & Rights Management team, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal team members to address customers’ administrative issues and coordinate complex deals. Key Responsibilities Act as first line support for Account Managers on order process and system queries Liaise with Order Management Specialists (OMS) to provide administrative support for quote to cash cycle including: Order processing support Credits procedures including billing accuracy and reconciliation, appropriate escalation and support resolution Entitlements support such as permission error handling, user list pulls and sends, etc....

The Sales Support Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal stakeholders to address customers’ administrative issues and administer complex deals. Role Responsibilities Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve Administer complex deals in collaboration with Account Managers and OMS Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension (Eikon) Act as first line support for Account Managers on order process and system queries Support selling administrative activities: arranging customer meetings,...

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues Identify and communicate...

We are looking for an energetic and dynamic Trading Support Specialist to be a part of our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers. To be the ideal candidate you will be very comfortable with technology and have strong communication skills; written and oral. The ideal candidate should enjoy problem solving and interacting with various people throughout the day. You should also like to learn new technology and approach challenges with an open mind and positive attitude. Role Responsibilities: Log all inquiries and track every ticket from initiation to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and...

We are looking for an energetic and dynamic Trading Support Specialist to be a part of our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers. To be the ideal candidate you will be very comfortable with technology and have strong communication skills (both written and oral). You will enjoy problem solving and interacting with various people throughout the day. You like to learn new technology and approach challenges with an open mind and positive attitude. Role Responsibilities: Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate...

Do you have a strong interest in the equities/futures/options markets, in electronic trading systems, and in building/leveraging your technical skills? Are you interested in providing trade support for an industry leading equity trading platform (REDI)? Are you attracted to speaking with clients across the entire equities trading spectrum including buy side traders, sell side brokers, and vendors? Would you like an opportunity to learn and broaden your knowledge about other asset classes such as foreign exchange, and also learn more about the financial and risk business overall? If the answer is yes to these questions, then we would like to speak with you about the Trade Support Specialist - REDI role. Provide second level support to internal stakeholders and 3rd party engineers regarding company products, and to interact with customers to resolve complex issues. The role leverages innovative technologies to ensure global consistency of support tasks. Role...

We are looking for an energetic and dynamic Trading support specialist to be a part of our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers. To be the ideal candidate you will be very comfortable with technology and have strong communication skills (both written and oral). You will enjoy problem solving and interacting with various people throughout the day. You like to learn new technology and approach challenges with an open mind and positive attitude. Role Responsibilities: Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate...

We are looking for an energetic and dynamic Trading support specialist to be a part of our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers. To be the ideal candidate you will be very comfortable with technology and have strong communication skills (both written and oral). You will enjoy problem solving and interacting with various people throughout the day. You like to learn new technology and approach challenges with an open mind and positive attitude. Role Responsibilities: Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate...

With over 2,000 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: We are currently looking for a Customer Support Specialist to provide support and issue resolution to our clients, by ensuring excellent service is provided across all types of communications to our existing clients in the region You will: Process client's request and solve issues via live chat, phone call and email by navigating multiple programs while paying attention to accuracy and detail; Escalate the issue to the appropriate specialist when needed via SalesForce or Jira; Update clients on their request status...

dxFeed B2B Support: This team maintains an ecosystem of services that provides customers with a fail-safe market data stream. Approximately 5-10 million events per second are received from all exchanges and other sources of data, and this number continues to grow. All this data is transferred in different formats, continuously extended with new parameters, and new asset classes are being added. Our ecosystem processes normalize and store them without losses and with minimal latency. This data is then visualized by trading and analytical platforms, allowing investors, analysts, and traders to follow market behavior and make trades. Team Structure: Our technical support team has 3 levels in accordance with the tasks performed, competencies, and level of responsibility. We interact not only with clients, but also with other dxFeed teams: developers, business analysts, tech writers, financial, legal, and sales departments. In the course of work, we have to deal with data providers...

The Role: Associate Application Support Specialist GL: 8 (for internal use only) Location: Toronto office, hybrid Department overview The IHS Markit Equities Data and Analytics (EDA) business line within IHS Markit financial services provides market leading products and key market analytics to a broad range of industry participants for Securities Finance, DeltaOne (Index and ETF products) and Dividend Forecasting. Within the EDA business line, IHS Markit DeltaOne provides a comprehensive view of the global ETP market to support the needs of all ETP market participants. Our ETP product suite aggregates and generates crucial information, including ETP provider details, daily portfolio compositions, dividends forecasts and analytics datasets. Our solutions meet the needs of all ETP market participants, from ETP issuers and buy-side investors to brokers and market makers. Position summary We are seeking an experienced, technically strong TechOps Engineer to...