26 specialist desktop aim jobs found

The Desktop Specialist group empowers our customers with trusted insights, resolve complex issues at scale, enhance the value and drive usage of our products, by leveraging our in-depth market, product & technical expertise. As an AIM (Asset & Investment Management) Specialist, you are expected to provide level 2 support on functionality, content search & explanation of our Desktop suite of products such as Refinitiv Workspace, Eikon, Eikon with DFO and Datastream. Responsibilities Work directly with clients to provide additional information, updates, and resolution to issues escalated from Frontline Support teams Build and maintain relationships with other groups across the organization to ensure appropriate resolutions are provided in a timely and accurate manner Advocate for clients’ needs by acting as a liaison between the client and Support, Sales, and Product Management Assist in pre-sales and retention initiatives via A2E (Access to Expert) program...

The Desktop Specialist group empowers our customers with trusted insights, resolve complex issues at scale, enhance the value and drive usage of our products, by leveraging our in-depth market, product & technical expertise. As an AIM (Asset & Investment Management) Specialist, you are expected to provide level 2 support on functionality, content search & explanation of our Desktop suite of products such as Refinitiv Workspace, Eikon, Eikon with DFO and Datastream. Responsibilities Work directly with clients to provide additional information, updates, and resolution to issues escalated from Frontline Support teams Build and maintain relationships with other groups across the organization to ensure appropriate resolutions are provided in a timely and accurate manner Advocate for clients’ needs by acting as a liaison between the client and Support, Sales, and Product Management Assist in pre-sales and retention initiatives via A2E (Access to Expert) program...

The Desktop Specialist group empowers our customers with trusted insights, resolve complex issues at scale, enhance the value and drive usage of our products, by leveraging our in-depth market, product & technical expertise. As an AIM (Asset & Investment Management) Specialist, you are expected to provide level 2 support on functionality, content search & explanation of our Desktop suite of products such as Refinitiv Workspace, Eikon, Eikon with DFO and Datastream. Responsibilities Work directly with clients to provide additional information, updates, and resolution to issues escalated from Frontline Support teams Build and maintain relationships with other groups across the organization to ensure appropriate resolutions are provided in a timely and accurate manner Advocate for clients’ needs by acting as a liaison between the client and Support, Sales, and Product Management Assist in pre-sales and retention initiatives via A2E (Access to Expert) program...

S&P Global Market Intelligence The Role: Panjiva Product Specialist - Global ACVP The Location: Mexico Grade: 10 (For Internal Use Only) The Role: This role has been created to help Sales Executives and Relationship Managers connect relevant Market Intelligence capabilities to workflow needs of users, communicate the value proposition of our solutions and support Product Management with new product launches and Go-to-Market (GTM) strategies. The Impact: Product Specialists play a crucial role within the organization. You are the subject matter expert on your area of expertise. You keep the sales team abreast of current market trends and how/where our solutions may be in more/less demand. Your work benefits clients’ businesses to the extent they derive value from product solutions you help deliver. You also play a critical part in collecting feedback on product performance, content and functionality from the marketplace and relaying it to the Panjiva and...

The Global Business Consulting (“GBC”) team provides industry leading pre-sales and post-sales product support to Investment Banking, Asset Management, and Sell-Side Research clients. GBC work across the numerous Refinitiv financial applications, including Eikon Desktop, Eikon for Microsoft Office, and Datastream. The team helps Refinitiv provide a decisive competitive advantage in the marketplace. Combining a strong understanding of corporate finance and accounting, the role focuses on consultative interactions with our clients to solve complex questions, optimize and integrate finance workflows using Refinitiv financial applications, create value and trust, build specialist knowledge, and maximize growth opportunities. Potential candidates should be open, bold and be prepared to thrive in a continuously changing environment while being focused on constantly learning and updating their knowledge on our products and value propositions for customers. Globally, GBC provides 24/7...

The objective of the Global Business Consulting Group (“GBC”) is to build an industry-leading Excel and Microsoft Office applications support group which provides a crucial advantage in the marketplace. The primary responsibilities are to focus on providing premium level consulting services using workflow efficiency tools for Capital Market & Advisory clients. Combining a detailed understanding of finance and technology and an expertise in the product offerings, the role will focus on complex interactions with our clients in customizing Eikon/ Workspace desktop views and building and modifying financial models in Excel using databases. Globally, GBC provides 24/7 premium-level pre- and post-sales consultative support to AIM (Advisory & Investment Management) clients across several Excel Add-in products and Desktop Product. Responsibilities: Provide a high quality, consistent, end-to-end customer experience in the use and interpretation of our products and data; this...

The objective of the Global Business Consulting Group (“GBC”) is to build an industry-leading Excel and Microsoft Office applications support group which provides a crucial advantage in the marketplace. The primary responsibilities are to focus on providing premium level consulting services using workflow efficiency tools for Capital Market & Advisory clients. Combining a detailed understanding of finance and technology and an expertise in the product offerings, the role will focus on complex interactions with our clients in customizing Eikon/ Workspace desktop views and building and modifying financial models in Excel using databases. Globally, GBC provides 24/7 premium-level pre- and post-sales consultative support to AIM (Advisory & Investment Management) clients across several Excel Add-in products and Desktop Product. Responsibilities: Provide a high quality, consistent, end-to-end customer experience in the use and interpretation of our products and data; this...

Data and Analytics Division We are a global leader in data and analytics, providing a broad range of investment solutions and indices, trading workflow, capital market and wealth advisory, and risk intelligence. We work as a partner to our customers in every major global market. The quality and integrity of our data helps to give our customers the confidence to make critical decisions, create leading investment and trading products, and drive automation and efficiencies across operations. We are well positioned across the breadth of the financial sector, and our Sales Specialists have a deep domain knowledge in one of the following core areas; Trading, Wealth, Investor Solutions, Enterprise & Risk and Compliance. Role Summary   Do you want to be a part of a Leading Sales Team in the WealthTech Industry? As part of the Data and Analytics Sales Team, you will hunt for new prospects and opportunities with new and existing customers within the WealthTech Industry....

We have a position for an Technical Specialist working in the Customer Identity and Access Management Engineering team. You will have the chance to participate in a transformation program which will see many customers facing LSEG applications and services embrace our new CIAM technology stack. This will give you exposure to wide variety of applications and their development teams, including bulk and real-time data APIs, information desktops and APIs, trading applications and others. This is an ideal opportunity for a candidate with IAM and/or complex systems experience to gain expert knowledge of a wide range of financial data applications. You will work with engineering scrum teams, architects, business analysts, product managers, and service and operations teams and be accountable for supporting and driving engineering and operational standard processes. Key technologies and tools used in our area are are: C#, .NET, git, Jenkins, Terraform, Docker, AWS lambda, EKS, DynamoDB, S3...

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s product solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of Wealth Management content, platforms, and technologies within assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth. Role...

Summary: Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s product solutions.    The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey.    In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of Wealth Management content, platforms, and technologies within assigned accounts.    Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts.    By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth. Role...

We are seeking a highly energetic sales professional to join our high performing team. Your focus in this role will be about achieving results.   Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this role. The   Research & Portfolio Management Sales Specialist   will be tasked with executing our strategy for long term balanced growth through their understanding of market and competitive dynamics and driving Sales execution. As part of our Continental European Sales Team, you will hunt for new prospects and opportunities with new and existing  customers within France, Spain, and Germany. We are looking for hungry global commercial individuals based in Paris, Madrid, or Frankfurt aspiring to meet and exceed their targets with genuine effort. You will work in a very collaborative fashion with Account Managers, Solutions leaders, Customer...

Position Summary This is a post-sales role which drives commercial value creation through adoption of all Refinitiv solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across Refinitiv and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The scope includes broader number of solutions (API, desktop and partner-enabled) that will engage customer across all Refinitiv products and services and identification of opportunities (cross sell, up sell) that are passed through to Sales and Account Management. Role Responsibilities Deliver tailored client engagements that help customers to maximize the value derived from Refinitiv solutions post sale and build intimacy Use specialist knowledge to demonstrate and educate customers on relevant...

Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment? We are looking for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self starter who will be an integral part of an empowered agile team working on the identity and access management system behind our products such as the Eikon financial information desktop. You will craft and implement feature improvements and maintenance updates for existing software as well as delivering new capabilities and technology updates such as migrating our services to third-party cloud providers (e.g. AWS, Azure). Key Responsibilities As a member of the IAM development team, your responsibilities will include, but are not limited to, the following: Effectively use modern development methods, including build and test...

Data and Analytics Division We are a global leader in data and analytics, providing a broad range of investment solutions and indices, trading workflow, capital market and wealth advisory, and risk intelligence. We work as a partner to our customers in every major global market. The quality and integrity of our data helps to give our customers the confidence to make critical decisions, create leading investment and trading products, and drive automation and efficiencies across operations. We are well positioned across the breadth of the financial sector, and our Sales Specialists have a deep domain knowledge in one of the following core areas; Trading, Wealth, Investor Solutions, Enterprise & Risk and Compliance. Role Summary As part of the Data and Analytics Sales Team, you will hunt for new prospects and opportunities with new and existing customers within the WealthTech Industry. Highly driven, you meet and exceed targets, winning trust with your natural people...

This is a post-sales role which drives commercial value creation through adoption of all Refinitiv solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Manager plays a key role in enhancing customer experience by utilizing a network of experts across Refinitiv and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The scope includes engaging with customer in the Trading space and identification of opportunities (cross sell, up sell) that are passed through to Sales and Account Management. Role Responsibilities: Deliver tailored engagements (e.g. workshops, Webinars, Training sessions) that help customers to maximize the value derived from Refinitiv solutions post sale and build intimacy Use specialist knowledge on Trading segment to demonstrate and educate customers on relevant functionality and content resulting in increased usage and...

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s product solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of Wealth Management content, platforms, and technologies within assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth. Role Responsibilities: Create...

Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment? We are looking for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self starter who will be an integral part of an empowered agile team working on the identity and access management system behind our products such as the Eikon financial information desktop. You will craft and implement feature improvements and maintenance updates for existing software as well as delivering new capabilities and technology updates such as migrating our services to third-party cloud providers (e.g. AWS, Azure). Key Responsibilities As a member of the IAM development team, your responsibilities will include, but are not limited to, the following: Effectively use modern development methods, including build and test...

Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment? We are looking for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self starter who will be an integral part of an empowered agile team working on the identity and access management system behind our products such as the Eikon financial information desktop. You will craft and implement feature improvements and maintenance updates for existing software as well as delivering new capabilities and technology updates such as migrating our services to third-party cloud providers (e.g. AWS, Azure). Key Responsibilities As a member of the IAM development team, your responsibilities will include, but are not limited to, the following: Effectively use modern development methods, including build and test...

Do you have a passion for technology? Do you want to make a difference, delivering software used by some of the biggest companies in the world? Do you love working with others in a dynamic agile environment? We are looking for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self starter who will be an integral part of an empowered agile team working on the identity and access management system behind our products such as the Eikon financial information desktop. You will craft and implement feature improvements and maintenance updates for existing software as well as delivering new capabilities and technology updates such as migrating our services to third-party cloud providers (e.g. AWS, Azure). Key Responsibilities As a member of the IAM development team, your responsibilities will include, but are not limited to, the following: Effectively use modern development methods, including build and test...

Data and Analytics Division We are a global leader in data and analytics, providing a broad range of investment solutions and indices, trading workflow, capital market and wealth advisory, and risk intelligence. We work as a partner to our customers in every major global market. The quality and integrity of our data helps to give our customers the confidence to make critical decisions, create leading investment and trading products, and drive automation and efficiencies across operations. Role Summary As part of the Proposition Sales Team, you will hunt for new prospects and opportunities with new and existing customers. Highly driven, you meet and exceed targets, winning trust with your natural people skills and have an in-depth proposition knowledge. You know how to structure deals and how to leverage market and business acumen to outsell the competition. With a close eye on the sales pipeline, you will identify more opportunities on a daily basis and you will inspire...

The Customer Success Manager will own an Eikon and Workspace desktop portfolio across a number of Wealth and Buyside accounts in the UK. The individual will be responsible for the Net position of the Eikon desktops in their territory by driving retention and identifying growth opportunities. The role involves creating & leveraging strong client relationships, promoting strong usage of the Eikon desktop platform, seeking and developing new business and driving competitive sales opportunities. Our data allow customers to take exactly what they need. It's a very customized experience! Our Customer Success Managers play a key role in enhancing our customer experience. And help them realise the true value of our solutions. We are looking for a new teammate. If you’re the kind of person who values pushing boundaries as a team, bring your passion and potential to our community driven workplace. Role Responsibilities Deliver tailored engagements (e.g. workshops) that help customers to...

Job Description We are looking for a driven and resilient salesperson with expertise in the Investment Banking space. You will be responsible for driving new sales across US & Canada by selling our Refinitiv Desktops & Feeds, to both existing and new clients. Based in the US, as part of the Americas Investment Banking Sales team, you will be responsible for carrying a sales quota, pro-actively prospecting, qualifying, and closing new sales opportunities. This is a sales role that drives gross sales by proactively developing and closing solutions sales opportunities across dedicated client portfolios (Investment banking, Capital Markets, Corporate Development, Legal Advisory, Private Equity). This candidate will need to demonstrate a strong proven understanding of the loan markets. Sales Specialists are responsible for carrying out Refinitiv's strategy for growth and market differentiation. They work with and provide market insight to our Product Management and Account...

The Proposition Sales Specialist at LSEG is a problem solver who “thinks outsides the box” and embraces innovation and change, while controlling the big picture. The Proposition Sales Specialist has responsibility for defining and driving the Trading Desktop business development strategy and activities in the given territory (existing customers and new prospects). You will be responsible for a gross recurring and outright sales revenue goal. Key Responsibilities: Develop and manage a sales pipeline in relation to our Trading Desktop Solutions Provide in-depth customer and market insights, needs and problems, to identify new business opportunities and drive the sales process Drive thought leadership agenda as the internal and external spokesperson for your proposition, supporting community building Strong business acuity and commercial strategy skills Build lasting relationships with senior level customer contacts Accurately forecast sales pipeline via CRM with weekly, monthly...