3 single sign on onboarding specialist jobs found

As SSO Onboaring Specialist you will be asked to popularize SSO solution among LSEG clients. At the pre-sales stage you will demonstrate the depth and breadth of SSO capabilities that clients can benefit from. You will act as a single point of contact through the entire onboarding by providing high level of hand- holding and will handle user issues to a positive resolution. Establishing connections with internal stakeholders, mainly Sales and Account Management, is a crucial element of everyday activity. MAIN RESPONSIBILITIES Managing day-to-day services offered by the Professional and Consulting Services team by partnering and crafting solutions for stakeholders Working independently to handle highly complex client requests, adhering to the Solutions Governance Framework Making appropriate recommendations and works proactively to deliver results Building strong relationships with internal and external stakeholders Supporting senior team members to deliver on the...

As SSO Onboarding Specialist, you will be asked to popularize SSO solution among LSEG clients. At the pre-sales stage you will demonstrate the breadth and depth of SSO capabilities that clients can benefit from. You will act as a single point of contact through the entire onboarding by providing high level of hand- holding and will manage escalation issues to a positive resolution. Establishing connections with internal stakeholders, mainly Sales and Account Management, is an essential element of everyday activity. Responsibilities: Ability to read XML files (must-have) Excellent customer facing engagement skills. Former experience (at least 1 year) in client facing or supporting roles e.g., account management, sales, marketing, or helpdesk would be an advantage Negotiation and client objections handling (must-have) Knowledge of  LSEG products such as Eikon/Workspace, FXT/FXALL, Worldcheck Maintain solid understanding of SSO business proposition to initiate...

Position Summary This is a post-sales role which drives commercial value creation through adoption of all LSEG solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The scope includes a broader number of solutions across APIs and feeds that will engage customer across all LSEG products and services and identification of opportunities (cross sell, up sell) that are passed through to Sales and Account Management. Role Responsibilities Retention owner for Quants and Feeds clients, develop and execute retention strategies as part of the customer success plan for accounts. Work in conjunction with Account Manager and Sales to ensure seamless presales to post-sales handover and client...