1785 service manager jobs found

About the Role: Grade Level (for internal use): 10 S&P Global Commodity Insights The Role: Client Service Manager (API) To assist with day-to-day management of Global API Team. It is a blend of management and hands on operational duties, such as responding to customer queries, taking calls. Responsible and accountable for managing and developing a team of people, setting direction, and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as needed basis. Team Leaders are required to understand how other business units operate, how their goals align with organizational goals and some other commercial support responsibility. The Team: The Client Service API team is responsible for the client implementation and on-going support of our Machine to Machine offering. Responsibilities include, but not limited to, supporting, and ensuring that the client experience is maximized. The...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Responsibilities Client Service: Service Delivery Management provide direction to the efforts of the support and development groups, maintain strong client relationships Act as client liaison at the operational day to day management level including regular meetings and response to client escalations. Agree the schedule of work deliveries with the clients acting as a champion to their issues. Liaising with the internal teams as to confirm scheduling / solution detail and agree responses to the client. Plan out future work / forecast the needs of the client demands such that resources can be managed appropriately. Escalation of critical issues internally or to the client so that appropriate action can be taken. Ongoing project...

Our Vision As one of the world’s Top 10 (and rising ? ) digital asset exchanges, we provide a best-in-class experience in trading, security, and blockchain product innovation. We’re making it possible to list the most recent and promising projects, safely trade with transparency, and democratize access to the markets, today! Excited to join a decentralizing force in the world?   Responsibilities ·Responsible for the hiring, training, development, and management of the assigned Client Services Team  Accountable for the overall success of the Client Services team and customer satisfaction  Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects Serves as the internal and external point of contact for projects and issue resolution across company functions Drive overall client satisfaction through effective coordination and communication of client deliverables  Partnership with clients to...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title FTS LATAM - Service Delivery Manager Rol de focal point de Infraestructura para el negocio de Uruguay.- Thank you for considering employment with Fiserv.  Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global leader in payments and financial technology with more than 40,000...

Euronext is the leading pan-European exchange in the Eurozone with a unique federal model across the Belgium, Dutch, French, Irish, Norwegian, Portuguese, Italian markets. Euronext also operates a UK-based regulated securities market.. From raising equity to traded products, issuer services to market data, Euronext addresses the needs of our marketplaces, investors and companies, playing a crucial role in connecting European businesses to capital markets, fostering economic growth, and providing listing opportunities for companies of varying sizes. In the context of the ongoing Infrastructure and End User Services Integration plan within EURONEXT group, the Infrastructure department is hiring a new Service Delivery Manager position following a departure. This Service Delivery Manager will have a key transversal role by building Monthly/Weekly reports regarding KPI, following Vulnerabilities and guaranteeing SLAs delivered to the different companies , organizing the...

About the Role: Grade Level (for internal use): 11 Service Delivery Manager The Team :   The Digital Technology Services Platforms & Tools (DTS P&T) is responsible for developing and managing tools enabling Service Management, Agile Execution, Project Portfolio Management, DevOps Tools and DTS BI, for all the S&P Global Divisions. The P&T team is spread across 5 major verticals as mentioned above and is responsible for managing close to 30 different Products in the above-mentioned domains for the S&P Global Enterprise.   About the Role: As an SDM with S&P Global DTS/TSG you will undertake work on a real business project intended to add value to your team and our business, as well as provide you with a great learning opportunity. The Service Delivery Manager, with a specific focus on improving the timely delivery. Working with the Infrastructure/IT Leadership on establishing infrastructure as a service keeping Customer in...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Cyber Security Service Delivery Manager   What does a successful Cyber Security Service Delivery Manager do at Fiserv? You will partner with the VP of Access Management and will be responsible for a broad range of development and operational duties. You will bridge and facilitate the needs of the wider organization to implement security strategies and improve its posture and operations in an agile manner. What you will do: Manage the...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent...

Job Description: About Us: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role: The System Support Operator operates electronic and electromechanical imaging systems used to produce corporate publications or products.. This includes the operation and maintenance of...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Jira Engineer What does a successful Jira Engineer do at Fiserv? You will provide engineering and process improvement expertise for agile transformation across our Merchant Solutions business. You will be a subject matter expert in Jira capabilities: alignment, adoption, updates and upgrades. You will manage and maintain Jira and Confluence instances, including user management, permission schemes, and project configurations. You will also own,...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Application Support Senior Professional What does a successful Senior Application Support Professional do at Fiserv? As a Senior Application Support Professional on the Token Service Provision Support (TSP) team, you will lead detection and troubleshooting of issues that affect normal operations of our TSP services across multiple platforms and application. This includes deploying and maintaining Windows clusters, adding and removing...

We’re looking for a highly motivated and experienced Product Manager to join our product team within the Adyen Cloud Services team at Adyen. This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Product Manager, Internal Cloud Services The Platform Engineering group is building Platform as a Product that can enable engineers to autonomously build and support secure, scalable, and reliable...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an exceptional Client Services Manager to join our team at Broadridge. This senior hands-on role is pivotal for managing and ensuring the highest standards of service delivery for our key clients. The successful candidate will be responsible for managing client relationships, overseeing service reviews, handling incident escalations, and ensuring compliance with service level agreements. This position works in close partnership with various internal teams, including Global Account Management and Support Service Leads, to maintain and build strong relationships across all functions. This role is ideal for candidates aspiring to advance their career to senior operations management in a growing business, or those looking to enhance their...

About the Role: Grade Level (for internal use): 12 Compliance Services Manager The Team:   S&P is seeking an experienced & motivated Compliance Services Manager to support the growth within the EMEA Compliance Services group. The individual will be responsible for designated client funds covered by the Compliance Services outsourcing platform, together with leading a team of associates and reporting into the EMEA Compliance Services Manager.   The Impact:   The Compliance Services platform is experiencing significant organic growth in business from existing clients and targeting to bring on additional business from new sales. Given the specialized aspect to the service, proper team coverage and subject matter knowledge on WSO data processing and CLOs is critical to delivering premium support. What’s in it for you:   Career growth opportunities from working in an expanding service group. Direct exposure to and interaction with...