2328 service delivery manager jobs found

Role Profile We are looking to add a high performing Technical Project Manager / Business Analyst to our expanding Corporate Technology team. This challenging position requires someone to think independently and work well with others. This is a chance to make an immediate impact in our efforts to integrate platforms from our two legacy organizations.  It is an opportunity to work for a great and growing company with smart people on best-in-class systems that are used by some of the largest enterprises worldwide. As a Technical Project Manager / Business Analyst, you will lead projects across the project lifecycle to ensure delivery that is on time, in budget and within scope. You should have the ability to deliver high-quality work, while collaborating and brainstorming with other creative, knowledgeable and dedicated colleagues in a dynamic, high-energy environment.  Strong planning, organization and time management skills are key along with the ability to handle multiple...

Paysend is a UK-based FinTech company that has over 5 million customers and is on a mission to change the way that people and businesses globally manage their money. Our growth has been fast and exciting. We were the first FinTech company to introduce global card-to-card transfers, connecting 12 billion cards issued by the international payment systems Mastercard, Visa, China Union Pay and local cards schemes, and we have strategic partnerships with many of the world’s top payment companies. Born in April 2017, we now serve customers in over 150 countries and have over 200 employees, having more than doubled in size since March 2020. In May 2021, we secured US$125 million in a Series B funding round which valued the company at US$700+ million. Since then we’ve expanded into Asia-Pacific with the opening of our Singapore headquarters, we've opened our Americas and LatAm headquarters in Miami, and recently launched our new European Technology Centre in Belgrade,...

Excited to grow your career? Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role A delivery manager is accountable for the performance of the team / Initiative. In this role you will build and maintain teams, ensuring that they are motivated, collaborating and working well. It is the responsibility of the Delivery Manager to ensure that change is achieved in a controlled manner through the delivery assurance framework. Key accountabilities of the role will include but not limited to: Leading the delivery efforts of autonomous teams towards their delivery goals Drive high performance within the team and squads Accountable for delivery, and the traversing of the change through the delivery lifecycle. Manage the team through the phases of deliver, performing the servant leader approach to team management Work collaboratively...

Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role Using external best practice and engagement with senior stakeholders, you will define and implement the COO strategy and agenda for change. You will define an effective operating rhythm of COO to enhance performance culture, ensuring effective financial management; operational governance and oversight; and effective data led business insights & reporting. What you’ll be doing Build the COO Management team to effectively support the operating rhythm, strategy delivery and wider HL engagement of the COO function Design and embed the COO Office operating model, including governance and reporting arrangements Drive and ensure COO stakeholders deliver against the COO strategic agenda Ensure the COO office has annual operating plans...

Role Responsibilities & Key Accountabilities: - Delivers against set objectives for a medium product or cluster of medium products with a considerable level of expertise and specialisation in the relevant product lines. - Understands overall product roadmap and strategy, tracking strategic KPIs, drawing insights and conclusions from data to input into roadmap decisions. - Manages own work proactively and other’s accordingly and as directed by senior colleagues to meet overall objectives, providing coaching and development for more junior colleagues. - Contributes to product marketing to ensure content is appropriately provided - Seeks the expansion / improvement of existing products within own remit rather than the conceptualisation of new products, establishing the business case for product enhancements. - Ensures client engagement, communicates roadmaps to the client community and is responsible for feedback - Provides guidance on strategy, design, business requirements,...

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive...

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive...

ABOUT HEX TRUST Hex Trust is Asia’s leading provider of digital asset custody solutions for Banks & Financial Institutions, using leading-edge Blockchain technology. Led by innovators from the financial services industry, Hex Trust has built a proprietary platform that delivers a new way for financial institutions, asset managers, and corporations to safely and efficiently operate in the Blockchain ecosystem. Institutional adoption of digital assets and DeFi requires a fundamental shift in the way banks and financial institutions operate. Hex Trust is the link that connects the traditional financial world to the digital assets ecosystem. POSITION OBJECTIVE At Hex Trust, we’re building trust In the digital ecosystem and we’d like you to help us deliver on that promise. Providing enterprise-grade custody services like ours requires an unwavering commitment to security and an understanding of the importance of maintaining a secure infrastructure. We’re a small, but...

The Channel Development Manager is a key and exciting role at the core of the LSEG Data & Analytics growth strategy. Our Partners help us innovate faster, build sales channels we might not reach on our own and co-generate ideas, solutions and technology that our customers demand. The role is focused on driving growth across our D&A business by connecting and empowering our Sales & Account Managers to leverage a growing channel of integrated Partners. The role also involves identifying and onboarding relevant new regional partners from the ecosystem of innovative Fintechs that are emerging across the region (specify region). What you'll be doing: • Drive Sales engagement and commercial relationships with key partners to enable revenue growth, partnership strategy and go-to-market plan • Leveraging commercial acumen and execution drive to energise and activate joint sales opportunities with both Partner and LSEG Sales teams • Ideating new sales channel opportunities with...

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. We are looking for a self-starter, results-driven, sales professional to actively prospect, identify and manage relationships with emerging automakers (OEMs). Position would interact with multiple client personas including strategic planning, finance, sales and sales operations, marketing, parts and service, and procurement. The Sales Executive will work closely with the Account Manager and be responsible...

The Role: Account Manager, NFC Grade (relevant for internal applicants only): 09 The Location:  Islamabad, PK The Role :   As the key partner for our clients, the Account Management team masters industry and product knowledge to keep clients informed. Account Managers work with their clients to learn about the challenges and opportunities they face and discuss how Market Intelligence solutions can enable them to achieve value through their partnership with the organization.  The Impact: In this role you will have the opportunity to immerse yourself in the exciting expansion of our client segmentation model. You’ll be part of the global Primary team dedicated to providing high quality client experiences through a self-disruptive mindset and collaborative pod structure. This team will have a special focus on the growth of the overall book of business through greenfield opportunities in addition to renewal of existing business. Responsibilities:...

Who we are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com. At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly-engaged teams feel passionately about both our products and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do and how we...

Who we are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit  automotivemastermind.com .   At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do,...

Head Of Product – Private Markets Strategic Product Initiatives The Team: Software Solutions provides clients with industry leading software and services, covering enterprise data management, investment management, loans software and services and private markets solutions. The team is composed of a diverse set of enterprise software, SaaS, data, and service offering, including the following market leading products: iLevel, EDM, thinkFolio, Wall Street Office (WSO), SNL Banker, Debt Domain, Notice Manager and Prism. Job Description: S&P Software Solutions is currently seeking a seasoned, progressive, and innovative Head of Product to oversee key strategic product development initiatives that will significantly differentiate S&P’s value proposition in Private Markets. This role will be focused on aligning product strategy and delivery for S&P’s private markets software product offerings by working with key partners across Product Management,...

The Market Intelligence Platform and Channels (PC) organization provides data technology and services supporting acquisition, ingestion, content management, mastering and distribution to power our business line and customer needs.  Focus on platform scale to support business lines through a common data lifecycle that accelerates business value. The office strives to provide new insight to our customers through data discovery, research, and integrated access.   In certain cases, the office will utilize capital investment on key initiatives to deliver immediate value or remediate high risk areas through structured programs.  Maintains a focus on innovation to keep ahead of market trends and disruptive technologies. Position summary The Program Manager for Platforms and Channels will own the design and implementation of an end-to-end communications plan for Platforms and Channels.  The role will focus both on communications internally within Platforms and Channels teams, as...

S&P Global Corporate The Role : Business Analyst The Team : The Commercial & Marketing Technology team is responsible for the strategic evolution of platforms, capabilities, frameworks, operational processes, management, and improvements of the Business Applications that drive S&P Global. You will have the opportunity to work with people from a wide variety of backgrounds and develop a close team dynamic with coworkers from around the globe. Our Enterprise Marketing team is responsible for the architecture, planning, design, development, and implementation of the Content Management System (CMS) platform for the organization-wide needs. The Impact : You will work alongside Enterprise Marketing Scrum team members to create solutions with intelligence and a customer-focused (client-first) mindset. You will use your technical project management skills and experience to help improve our cross-divisional website using Content Management (CMS) platform; plan...

The Manager for Non-English Customer Support role is a senior leadership role and will manage a group of Customer Support Executives (CSEs) in Tokyo, for customer support of non-English speaking clients. This position is accountable for end-to-end service and quality of support, and to establish operational excellence . The position will also include accountability to and collaboration with multiple internal and external global stakeholders, including Proposition, Sales and Account Management, Product Management, Technology, and Operations.  The role is also tasked to deliver excellent performance across teams, develop and grow team leaders ensuring their ability to measure and drive behavioral excellence across both process and quality adherence to ensure frontline teams resourcing is managed effectively. Role Responsibilities & Key Accountabilities: Provides leadership and direction for Non-English support teams in Japan and Beijing location. Acts as...

Description S&P Dow Jones Indices (“S&P DJI”) is seeking a Client Service Manager to join the Global Client Experience team in London. The team strives to provide the highest level of support to S&P DJI’s clients with the ultimate goal of encouraging retention through the enhancement of the overall client experience. Global team members are currently based in Sydney, Tokyo, Beijing, Mumbai, London, New York, and Mexico City. Clients include, but are not limited to Investment Banks, Asset Managers, Insurance companies, ETF product providers, Pension Funds, Endowments and Foundations and Investment Management Consultants. The ideal candidate is able to: Work across a diverse set of cross-functional client teams including marketing, legal, operations, portfolio management, and product development to understand and address their unique needs. Draws insights from client interactions and communicate them effectively to appropriate internal teams in order to enhance...

Department overview: FRTB is looking for a strong Java lead to manage and lead team of developers developing software for financial applications in AWS infrastructure. Work will be primarily on developing and extending the current services in Java/Scala and other JVM languages as well as working on the AWS resources and infrastructure. Good opportunity to work on an interesting mix of business critical financial data services (modeling financial data transformations and streaming processes to create optimal services) as well as working on the scalable and cloud based technology platform to support the micro-services framework in place. The FRTB development team is in growth phase and currently consists of developers, product and testers located in the London, New York and Noida offices Position summary FRTB is looking for a strong hands-on Java lead to develop  the group's development effort in Noida developing software for financial applications, including • Services to...

Job Summary                As an Infrastructure Service Manager within Foundation Services, the candidate is required to have a sound understanding of the ITSM methodology. The candidate should understand the lifecycle of the entire ITSM process including Incident, Change, Problem, and Configuration. Well-developed Communication and interpersonal skills are critical to this role. There will be a reactive focus on Recovery Management during major issues and supporting the RCA process. The Service Manager champions a culture of continuous service improvement using the policies as a framework and reporting on our service performance to guide service and risk priorities and actions. Responsibilities Proactive Service Management of the technology services provided by the Foundation area of Infrastructure & Cloud including Data Centres, Platform (server), Storage, Private Cloud, Database, Big Data and Middleware. Bring in best ITSM practices to evaluate and update...

The SwapClear service is the largest Interest Rate Swap clearing house in the world, playing a crucial role in global financial infrastructure by clearing $3 trillion notional per day across hundreds of products. We are looking for a talented QA Engineer to lead the QA engineering stream in SwapClear Development. This team is expected to perform automation of test function across different disciplines within SwapClear and bring testing to the forefront of the development lifecycle. This team would be working closely with the existing QA teams within SwapClear and will liaise with various areas of the department including business analysts, development, business operations, risk and support. The Lead QA Engineer will play a major role in evolving the existing test automation frameworks within SwapClear and guide the team of QA engineers to enhance the CI Automation framework, which is first pass of integration testing today.  The successful candidate will provide expert...

Senior Buyer – Technology Role profile: LSEG acquired Refinitiv in 2021. A transformation programme is currently underway to full realise the potential of the now integrated companies. LSEG combined its procurement functions early in the integration phase and is continuing to enhance its own capabilities and maturity, whilst supporting the wider transformation programme. Group Procurement is responsible for managing third-party supplier engagements, partnering with the business to drive high performance and sustainable value from our supplier relationships. We aim to make LSEG easier and more attractive to do business with and we consider our suppliers as a source of competitive advantage and not just about cost. We operate a business partnering and supplier relationship management (SRM) model, aligned to stakeholder groups and spend categories, ensuring value through early and strategic engagement and insightful vendor spend analytics. Some key characteristics of the...

Venue and Studios Co-ordinator Supports the Commercial Events and Studios (CES) team with venue support, client liaison activities, booking enquiries and onsite delivery at our Flagship Regional Headquarters in Paternoster Square, generating revenue for the Group. Studios To provide pre-planning, studio client liaison and onsite support to clients and guests Introduction to the studio client once booking has been confirmed Arrange pre-planning call with Studio Producer/Director Ensure assets are received prior to booking and shared with Studios Order catering and any other requirements Ensure running order is received and shared with Studios Register guests with security/property helpdesk Meet and greet clients and their guests onsite – providing support on the day (printing/wifi) Communicate potential additional costs to be added to final invoice Commercial Events Assisting with inbox enquiries and venue room booking management system, and...

Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role Hargreaves Lansdown, a leading FTSE 100 FinTech company, is undergoing a technology transformation. As part of this journey, we are looking for an engineer with a proven track record in supporting and managing products including OneIdentity Manager, who enjoys working with a variety of technologies and people and wishes to further their career by helping us achieve HL’s mission. What we can offer you Working within a highly skilled and committed technology team The opportunity to play a significant role in our technology transformation journey, working with identity and privileged access management tools including OneIdentity and CyberArk A commitment to your career development through training, mentoring and internal opportunities...