Full time
Starling Bank
Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 2,500 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Payment Associate at Starling Bank, you’ll be part of the Payment Operations team. You’ll be dealing directly with customers to resolve their payment queries, liaising with our technical teams to develop your understanding of payment transactions, and ensuring all SLAs are adhered to. This team currently works between 9am-5:30pm, Monday - Friday. In this role, you will complete the first 6 weeks full time in the office, after this period the role will be hybrid with around 2 days per week spent in the office....