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1011 senior director global customer care jobs found

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Invast Global
Full time
 
Designated Trading Representative - DMA Execution
Invast Global Sydney NSW, Australia
About us Invast Global is a specialist multi-asset prime broker based in Sydney and Tokyo. The company specialises in providing innovative prime services to hedge funds, asset managers, proprietary trading firms, professional traders and other brokerages and banks. As a world-leading boutique investment bank, we are constantly in search of hungry people to join the team and challenge the status quo. We want dreamers and doers who are ready to hit the ground running.   Why join us • Remuneration - Invast Global offers a highly competitive base salary along with Short Term Incentive Schemes - which includes regular cash bonuses. • Flexibility - We want to hire the best talent in the industry. To attract the best, we have embraced a flexible work culture. This includes WFH opportunities and generous leave packages. • Career development - We don’t just want to hire the best talent, we want to train them to be even bet ter. Career...

Feb 23, 2023
Circle
Full time
 
Senior Director, Global Customer Care
Circle Remote (New York, NY, USA)
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system. What you’ll be part of: With the mission “To raise global...

Mar 11, 2023
Circle
Full time
 
Senior Director, Global Customer Care
Circle Remote (Boston, MA, USA)
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system. What you’ll be part of: With the mission “To raise global...

Mar 11, 2023
Circle
Full time
 
Senior Director, Global Customer Care
Circle Remote (Atlanta, GA, USA)
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system. What you’ll be part of: With the mission “To raise global...

Mar 11, 2023
Circle
Full time
 
Senior Director, Global Customer Care
Circle Remote (Washington, DC, USA)
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system. What you’ll be part of: With the mission “To raise global...

Mar 11, 2023
Circle
Full time
 
Senior Director, Global Customer Care
Circle Remote (Miami, FL, USA)
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system. What you’ll be part of: With the mission “To raise global...

Mar 11, 2023
Ripple
Senior Manager, Compensation & Analytics
Ripple Toronto, Ontario, Canada
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Ripple is growing and so is our People Team!  We’re looking for a Senior Manager, Compensation & Analytics – a results-oriented thought leader ready to channel all their experiences into creating solutions that deliver breakthrough business results.  You will lead both functions, shape our global compensation philosophy & framework, and pioneer innovative people...

Mar 17, 2023
S&P Global
Full time
 
Associate Relationship Manager & Business Development - Kingdom of Saudi Arabia
S&P Global Center Point, King Abdullah Rd, King Fahd, Riyadh 12271, Saudi Arabia
S&P Global Ratings Associate Relationship Manager & Business Development - Kingdom of Saudi Arabia The Team : is responsible for managing existing relationships and developing business with new and existing clients.  We are a team with a ‘can do’ attitude and a strong team ethic.    *This is an entry level position which offers excellent career progression.   Ideally you will be a recent graduate with at least one year's experience as a Relationship Manager* The Impact: Acts as a single point of contact for a portfolio of rated clients in the Kingdom of Saudi Arabia. Responsible for maintaining and growing revenue within these accounts and collaborating appropriately with other parts of S&P Global to widen and deepen the relationship S&P Global has with the client.  The orchestrator for all key non-analytical relationship issues across the designated portfolio.   The position will report into the Managing Director for KSA. What’s in it...

Mar 15, 2023
Br
Full time
 
Senior Director - Client Services (Hybrid - Flexible Options)
Broadridge 50 Margaret St, Sydney NSW 2000, Australia
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Senior Director – Client Services will be responsible for establishing and maintaining relationships with a subset of Broadridge’s Australian clients.  He/she will focus on cultivating relationships across the firm with a focus on senior client executives and decision makers.  The position will focus on retaining 100% of the client base and developing account plans based on a cross-Broadridge understanding of the client as well as identifying opportunities to drive new sales opportunities. They will also be responsible for client operations in Oceania, maximizing revenue opportunities through the implementation, development, and customization of Broadridge solutions to our clients, a key objective being to unify the services we offer to maximize...

Mar 09, 2023
Cloudflare
Solutions Product Marketing Manager - Competitive 
Cloudflare Austin, TX, USA
About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

Mar 07, 2023
Xe
Full time
 
Compliance Operations Manager
Xe Sydney NSW, Australia
At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. Reporting into the Global Director of Compliance Operations and Optimisation, you will understand the value the compliance operations functions have in delivering key business objectives and have the...

Mar 06, 2023
Cloudflare
Director of Inbound Marketing
Cloudflare Remote, OR, USA
About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

Feb 09, 2023
Optiver
Senior Facilities Manager
Optiver Chicago, IL, USA
Optiver is seeking a Senior Facilities Manager to oversee operations across our North America portfolio, ensuring alignment of policy, process and personnel in support of the firm’s continued growth. The successful candidate will understand, and be adept in, day-to-day support, organizational structuring and team management & mentoring, executing Optiver’s goal of creating a best-in-class employee, candidate and guest experience. A highly visible and interactive role, this person will be responsible for proactively identifying opportunities to develop an office environment that aligns to our culture of high performance and high reward. The role will be varied and we are looking for someone who is eager to get stuck into both the operational and strategic sides of Office Operations. Aspects under this role’s purview include, but are not limited to, FM, OM, reception, mailroom, catering, hospitality, H&S, administration, policies, processes, technical applications, MACs,...

Mar 22, 2023
Financial Times
Head of Talent Acquisition (12 month fixed term contract)
Financial Times London, UK
About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we aim for...

Mar 22, 2023
Wise
Senior Engineering Manager - Finance
Wise Tallinn, Estonia
Wise is one the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 16 million customers across the globe and we’re growing. Fast. Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.  So, we’re building a new one. And, we need a talented Senior Engineering Manager / Lead   to join our mission. The team you’ll be working with: Finance Squad Finance drives financial accounting, business monitoring and representing Wise financials to board, investors, regulators and auditors. Their focus is on running financial processes in an efficient, scalable and controlled manner and ensuring timely and accurate financial reporting. Finance is split into three core engineering responsibilities, namely:  Onboarding and journaling of financial transactions of new customer products/features  Managing the governance and...

Mar 22, 2023
Wise
Senior Engineering Manager - Finance
Wise London, UK
Wise is one the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 16 million customers across the globe and we’re growing. Fast. Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.  So, we’re building a new one. And, we need a talented Senior Engineering Manager / Lead   to join our mission. The team you’ll be working with: Finance Squad Finance drives financial accounting, business monitoring and representing Wise financials to board, investors, regulators and auditors. Their focus is on running financial processes in an efficient, scalable and controlled manner and ensuring timely and accurate financial reporting. Finance is split into three core engineering responsibilities, namely:  Onboarding and journaling of financial transactions of new customer products/features  Managing the governance and...

Mar 22, 2023
Adyen
Enterprise Sales Manager, Platforms
Adyen Sydney NSW, Australia
This is Adyen We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Enterprise Sales Manager, Platforms  Adyen is looking for a highly motivated Sales Manager to build our business in Australia. This role will be responsible for facilitating our growth in Australia and New Zealand through the acquisition of new (enterprise) merchants. The ideal candidate is a born networker who thrives in a fast-paced, diverse and entrepreneurial...

Mar 22, 2023
London Stock Exchange Group
Full time
 
Technical Lead - Java
London Stock Exchange Group Bulevardul Iuliu Maniu, București, Romania
About the role We are looking for a Technical Lead who will take a leading role in developing back-end applications for financial data analysis. Applications developed provide APIs for analysis of market data both historically and in real-time streaming fashion. API customers include GUI applications as well as direct API callers, with an emphasis on producing meaningful analytics on large data sets in responsive time (seconds or sub-second). Responsibilities Client Engagement: Candidate will be expected to be involved when engaging with product teams and performing requirements analysis and evaluation Reviews product requirements and works with product teams to modify them as needed Develops functional specifications and system design specifications for client engagements Serves as an expert or liaison for technology issues Engineering: Candidate will participate in technical design work Manages, researches, and recommends external and internal tools and...

Mar 22, 2023
London Stock Exchange Group
Full time
 
UAT Test Manager at LSEG, Market Operations
London Stock Exchange Group Śląska 23-25, 81-314 Gdynia, Poland
We are searching for UAT Test Manager at LSEG, Market Operations Strong Test Manager is required to support User Acceptance Testing for a project within LSEG, Market Operations Role summary The UAT Test Manager is responsible for performing full range of activities required for User Acceptance Testing for Market Operations. The role encompasses full responsibility for creating and leading the team to achieve the UAT test phase. The role involves being responsible for defining and following quality gates, resource planning and management, assisting and facilitating issues resolution, ensuring mitigation actions are in place, when required. The role also includes the support of automation framework development, improvement of UAT processes and coordination and control over the teams’ deliverables. The role requires strong financial industry background. Department Description Market Operations have a range of responsibilities across LSE, Turquoise and FX, including...

Mar 22, 2023
London Stock Exchange Group
Full time
 
Product Specialist
London Stock Exchange Group Śląska 23-25, 81-314 Gdynia, Poland
We are searching for Product Specialist YOU AND YOUR TEAM: Refinitiv, the world's leading source of intelligent information for businesses and professionals. We deliver intelligent information quickly and efficiently, so professionals have knowledge to act.  By joining the Refinitiv Product Specialist team, you will be enabling the discovery of new financial relationships and strategies. As a Product Specialist, you have an understanding of the problems facing quantitative financial analysts today. You are intelligent, personable, and can adapt easily to any work environment. You have the project management experience necessary to run a deployment, drive user adoption and navigate client workflows. You are comfortable with technology and data analysis, and you are able to be the liaison between the client and the Refinitiv team for a set of products. SOME OF THE DAILY TASKS YOU WILL PERFORM: •    Provide direct support to analysts, researchers, and quants at the...

Mar 22, 2023
London Stock Exchange Group
Full time
 
Account Director - North Latam
London Stock Exchange Group Mexico City, CDMX, Mexico
About us Refinitiv- LSEG equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a multifaceted combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward. Position Summary The Accounts Director will lead an experienced team of Account Managers in forging deep customer relationships to drive growth and retention by collaborating with internal partners to deliver outstanding service and a valuable solution. This leader will help to drive a balanced pipeline of opportunities to improve customer happiness, and achieve revenue growth aligned to key, strategic and pursuit accounts. Role Responsibilities Lead all aspects of all commercial activities...

Mar 22, 2023
London Stock Exchange Group
Full time
 
CM Solution Architect
London Stock Exchange Group London, United Kingdom
Role Profile Department Description Capital Markets Technology– LSE Plc – is the heart of the stock exchange. It provides core application development, engineering, service management and operations of all Equity technology platforms that underpin the London Stock Exchange and the services that it provides to its customers. We require an experienced solution architect to join the LSE Plc Architecture team to assist in the Architecture, design and governance of these applications. Team Description Responsible for engaging with, Department “Champions”, End Users, Delivery Partners & stakeholders in the delivery of complex Application solution architecture across the group. Skills will be based around application design standards cutting across both on-prem and cloud based development. Working directly with our Business Services to understand requirements and translate them into fit for purpose designs, both extending existing systems and assisting in the...

Mar 22, 2023
London Stock Exchange Group
Full time
 
Senior Data Analyst
London Stock Exchange Group Śląska 23-25, 81-314 Gdynia, Poland
Job description We are currently recruiting for a Senior Content Analyst in Deals & Private Equity team for EMEA markets. The opportunity is open to colleagues in Gdynia. SCA role entails developing knowledge of Deals content sets, their content collection process, product delivery channels. Working closely with contributors, multiple stakeholders and analysts to deliver excellence to build League Tables. We offer a widely international team, flexible working schedule and challenging opportunities which add value to our business and drive personal development of the individuals. Major Responsibilities: To edit and perform quality checks on Deals asset classes (MNA primarily, PEO & PE secondarily) of analysts from various markets To support analysts with knowledge and expertise on the content set and market specific  To provide training and presentations for different stakeholders at different levels in the organization To run submission process, contributors...

Mar 22, 2023
London Stock Exchange Group
Full time
 
Senior Associate – Platform Support
London Stock Exchange Group 8 Upper McKinley Rd, Taguig, Metro Manila, Philippines
The Refinitiv Data Platform (RDP) delivers a single, consistent data experience, making it easier for customers to access, distribute, and build with Refinitiv and third-party data. It enables our customers to quickly query, test, power, and deploy applications, allowing them to reimagine their approach to analytics, technology innovation, data distribution and cost management.    From a technical perspective, the Refinitiv Data Platform comprises a set of microservices running in the cloud that communicate with one another to collect, enrich, control and distribute data – from data sources directly to data consumers, whether it is a machine or a human end-user. With our cloud-neutral approach, our customers can reduce the resources required to manage legacy and often siloed technology stacks, modernize analytics, and maintain business agility.   The Associate / Senior Associate , Customer Support – Platform is responsible for providing effective and...

Mar 22, 2023
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