Financial Times
London, UK
Contract: Permanent employee
Hours: 35 hours per week. Flexible working arrangements available
Location: An adaptable mix of virtual and in-person at our London office. Our teams usually work from the office 1-2 days per week
As a Senior Business Analyst in our Internal Products programme, you will play an essential role in owning and shaping the BA activities in the CRM team.
About the CRM team
The CRM team has an extensive remit, supporting multiple Salesforce organisations and touching almost every division in the FT. They work with internal business divisions, delivering robust systems and efficient processes so they in turn can provide the best experience to our customers. Their scope is varied and challenging, and they look to solve problems like:
Upgrading our Salesforce integration with the FT’s membership platform
Facilitating new products and features, such as customer self-service options
Designing...