1 security and login assistance representative jobs found

IBKR is looking for motivated, analytical and methodical individuals with financial services industry background and professional demeanour to be part of an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.   The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.   Your Responsibilities: Handling client inquiries about IBKR's security system via phone, chat and tickets. Problem management with a focus on security protocols and practices. Assisting clients in the configuration and use of IBKR's two-factor authentication smartphone app. Identification and escalation of issues pertaining to the secure login of clients using IBKR's smartphone app. Qualification and Experience: Good mastery of Windows and/or macOS computer systems and basic office applications. Experience and advanced user knowledge of iOS and Android...