471 sales support specialist jobs found

The Role: Sales Support Specialist The Grade/Level: (relevant for internal applicants only) 8 The Location: MX Virtual The team: Under very minimal supervision provide sales support for Engineering Solutions business line across the assigned sales teams on behalf of the Sales Support Team. The Impact: Support the sales teams including, but not limited to, contract generation, assisting in renewal processes, usage of Salesforce (SFDC), Vanguard, Business Objects and SAP Valid Order Package processes and general administrative support.   Responsible for making enhancement recommendations on processes to streamline workflows.   Participation in Vanguard project meetings acting as the Subject Matter Expert on behalf of the Sales Support Coordinator team(s).   Responsibilities: Responsible for providing support and administrative coordination on the sales/renewal process for Sales teams, including Sales Management.  Able to support, as well...

Our ASEAN Business Operations Team plays a critical part in day-to-day administration of sales and account management activities. The Sales Support Specialist drives efficiencies by reducing the administrative burden on the account management team. As the main liaison to our Order & Rights Management team, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal team members to address customers’ administrative issues and coordinate complex deals. Key Responsibilities Act as first line support for Account Managers on order process and system queries Liaise with Order Management Specialists (OMS) to provide administrative support for quote to cash cycle including: Order processing support Credits procedures including billing accuracy and reconciliation, appropriate escalation and support resolution Entitlements support such as permission error handling, user list pulls and sends, etc....

The Sales Support Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal stakeholders to address customers’ administrative issues and administer complex deals. Role Responsibilities Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve Administer complex deals in collaboration with Account Managers and OMS Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension (Eikon) Act as first line support for Account Managers on order process and system queries Support selling administrative activities: arranging customer meetings,...

Our ASEAN Business Operations Team plays a critical part in day-to-day administration of sales and account management activities. The Sales Support Specialist drives efficiencies by reducing the administrative burden on the account management team. As the main liaison to our Order & Rights Management team, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal team members to address customers’ administrative issues and coordinate complex deals. Key Responsibilities Act as first line support for Account Managers on order process and system queries Liaise with Order Management Specialists (OMS) to provide administrative support for quote to cash cycle including: Order processing support Credits procedures including billing accuracy and reconciliation, appropriate escalation and support resolution Entitlements support such as permission error handling, user list pulls and sends, etc....

The Sales Support Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal stakeholders to address customers’ administrative issues and administer complex deals. Role Responsibilities Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve Administer complex deals in collaboration with Account Managers and OMS Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension (Eikon) Act as first line support for Account Managers on order process and system queries Support selling administrative activities: arranging customer meetings,...

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s product solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of Wealth Management content, platforms, and technologies within assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth. Role Responsibilities: Create...

Role Purpose & Impact: The Post Trade business at LSEG plays a pivotal role in the global derivative's market, providing crucial infrastructure for thousands of industry participants. This is a hands-on role encompassing full marketing where you will handle end-to-end campaigns to drive brand awareness and growth. The role is well-suited to a hard-working, pro-active problem solver who will take an insight-led approach to improving the impact of our investment and our relevance in this significant area. The ability to collaborate and communicate well is crucial as the successful applicant will work in partnership with product and sales, as well as the broader communications and marketing organisation. For the right candidate, this is an outstanding chance to create a recognized impact on our business and establish themselves as a valuable strategic asset for the group. Office Location Costa Rica - This role is a hybrid working role, with a blended approach of home and...

Position Summary The Business Development Representative (BDR) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit LSEG's Ideal Customer Profile. The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing...

CUSTOMER SUCCESS SPECIALIST- SELL SIDE TRADING Who we are: Refinitiv is one of the world’s largest providers of financial markets data and infrastructure. Serving more than 40,000 institutions in over 190 countries, we provide information, insights, and technology that drive innovation and performance in global markets. Our 160-year Reuters heritage of integrity enables customers to make critical decisions with confidence, while our unique open platform, best-in-class data, and cutting edge technology bring greater opportunity to our customers. By advancing our customers, we drive progress for the entire financial community. Who we are looking for: . This is a post-sales role which drives commercial value creation through adoption of all Refinitiv solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Specialist plays a key role in enhancing customer experience by leveraging a network of experts across...

S&P Global Corporate The Role : Senior Business Analyst (Salesforce CPQ specialist) The Team : Each of our employees plays a vital role—uncovering the essential intelligence that our clients rely on day in and day out to make the decisions that matter. Our 17,000 employees come from all walks of life and all corners of the globe, but they are all committed to the exact same thing—making a genuine impact with the work that they do. We pursue excellence in everything we do. We value results, encourage teamwork and embrace change. Our team is responsible for the design, architecture, develop, and implement CRM and Oracle Financial Cloud applications for the organization wide needs The Impact : As a Salesforce PMBA (LEX) who works in our Business System Analyst role you will use your extensive Salesforce Platform skills experience to help lead and improve the S&P Global Salesforce Platforms. You will make strategic decisions on the future state of the...

Role Responsibilities Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate and resolve client issues related to trade execution, confirmation, and STP Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues Identify and communicate urgent issues that may have associated P/L and franchise risk Build knowledge of the market place and keep up with current industry trends Work with the global team to ensure support is aligned around all regions Able to do some out of hours/weekend work when necessary Experience and Qualifications Required Excellent customer service skills Ability to differentiate and...

Position Summary The Business Development Representative (BDR) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit LSEG's Ideal Customer Profile. The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing...

Role Responsibilities & Key Accountabilities: Seeks new business or new product sales through new account acquisition and / or penetration of new buyer hubs and delivers against target in assigned territory Encourages confidence in customers through domain expertise. Integrates knowledge of industry trends and personal experience to deliver value to customer(s). Builds value connections within the client organization, using network to facilitate introductions and unlock previously inaccessible opportunities. Proactively thinks through customer workflows and how they can be impacted as a basis for solutions selling and cross-business deal making to enhance contract value Conducts high-efficiency, high-output prospecting; collaborates effectively with lead-gen, account management, and other colleagues ensuring constant coverage of expansion opportunities and participation in customer life-cycle framework Excels in advancing opportunities through sales stages;...

Are you a passionate about working with potential customers to add value to their businesses? Do you love hunting for business in order to grow revenue and sales? If so, we'd love to hear from you! We have a great opportunity for a Sales Professional within the Regulatory Risk and Compliance space to join our growing and dynamic team who has a passion for sales and has a ”hunter” mentality. The Sales Specialist has responsibility for driving the Risk business development activity into the UK (existing customers and named prospects). You will be responsible for a gross recurring and outright sales revenue goal. The Customer & 3rd Party Risk Proposition Sales Specialist is responsible for growing the Refinitiv Risk business in a defined territory through prospecting for new clients and developing new business opportunities within existing customer accounts. The Sales Specialist must have domain knowledge of Governance, Risk and Compliance requirements and workflow. This...

Trading Sales Specialist - Role Overview As a sales specialist on the Americas OEMS team, you will manage the full opportunity life cycle with new prospects and existing buy and sell side customers in order to achieve sales targets. The OEMS Team sells a suite of products including AlphaDesk, REDI, TORA, Eikon, Refinitiv workspace and Autex. You know how to structure deals and how to leverage market and business sense to outsell the competition.     What you'll be doing: Providing in-depth customer and market insights, to identify new business opportunities and drive the sales process Partnering across matrixed functions, including Account Management, Product, Marketing, Sales Strategy, and external partners Having a strong eye for business and commercial strategy Delivering a customer experience through demonstrations in your proposition What are we looking for: 5 years+ financial markets / sales experience Domain expertise of financial tools...

About LSEG : London Stock Exchange Group is a leading global financial markets infrastructure and data group. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. About FTSE Russell : A leading provider of investment performance benchmarks with over 30 years of experience crafting indexes. The FTSE Russell brand sits within Investment Solutions, one of five business segments with the Data and Analytics Division of LSEG. About this role : As part of the Corporate Affairs & Marketing team, the Specialist APAC Co-Marketing (aka partnerships marketing) is a key component of FTSE Russell’s global sales & marketing department. Partnership marketing is a client-facing function that serves B2B2C client segments including ETF issuers (Exchange Traded Funds), asset managers, derivatives & stock exchanges, and other strategic partners. The Specialist, APAC Co-Marketing , FTSE Russell will work with...

About LSEG : London Stock Exchange Group is a leading global financial markets infrastructure and data group. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. About FTSE Russell : A leading provider of investment performance benchmarks with over 30 years of experience crafting indexes. The FTSE Russell brand sits within Investment Solutions, one of five business segments with the Data and Analytics Division of LSEG. About this role : As part of the Corporate Affairs & Marketing team, the Specialist APAC Co-Marketing (aka partnerships marketing) is a key component of FTSE Russell’s global sales & marketing department. Partnership marketing is a client-facing function that serves B2B2C client segments including ETF issuers (Exchange Traded Funds), asset managers, derivatives & stock exchanges, and other strategic partners. The Specialist, APAC Co-Marketing , FTSE Russell will work with...

Refinitiv, now the Data & Analytics Division of LSEG, is the market leading provider of financial data, analytics and workflows addressing the evolving needs of financial, business and government organizations across all global markets. We offer a range of market leading products, tools and enterprise solutions to support effective regulatory and reputational risk compliance management. Serving more than 40,000 institutions in approximately 190 countries, Refinitiv provides advanced data and compliance technology and research to help our clients clarify, manage, and mitigate risks. These products include financial crime risk, digital identity, 3rd party risk, KYC and due diligence The  Enterprise Sales Specialist  will be responsible for improving our market position and achieving financial growth and serve as a peer leader within the enterprise sales team. This person will help us build key customer relationships, identify business opportunities, negotiate and close...

About the Role: The role is for a Global Macro Analyst producing research and insight content to raise product and brand awareness, as well as support the sales process via thought leadership. Work with Economics data strategy on thematic data innovation, identifying new data sets to on-board as well as create proprietary economic indicators exclusive to LSEG D&A. An extension to this is working with the business and strategy partners to identify third party data partnerships to enrich the data offering. Be the “Voice of Datastream” internally to build stakeholder support and empower the front line, by highlighting underused capabilities and content via research reports. Support the front line in pre-sales engagements in capacity as thought leader/macro specialist, providing the customer with key insights as to the value of our data proposition.   The role is key to driving innovation and thought leadership to improve customer retention and generate...

A Quant Specialist empowers customers in the quantitative investment market to maximize the value they receive from our value-added content, analytics, and efficient research tools by providing specialist expertise to identify new solutions, support complex customer service requests, and advise customers towards the best workflow experience.  A Quant Content Specialist specifically combines equity and index market data content knowledge and usage with analytical research and moderate scripting skills to provide expert support to Quant Analysts and Data Scientists and ensure our internal database processes yield the most complete and accurate delivery of LSEG Refinitiv and external vendor Quant datasets.   A Specialist - RQA Data Service, Quant, supports daily client data queries involving corporate actions, market pricing, and capital events including merger and acquisition activity.  A Specialist also manages the sophisticated historical company mapping that enables alignment...

WE ARE LOOKING FOR A NEW TEAM MEMBER! JOIN US! Our successful, dynamic Team in CEEMA - CEE, CIS and MEA has an open sales position to join us located either in Vienna, Budapest, Prague or Istanbul. Role summary As a Sales Specialist on the Enterprise team you will seek new prospects and opportunities with new and existing customers. Highly driven, you meet and exceed targets by leading with customer value, winning trust with your natural communication skills and have an in-depth proposition knowledge. You know how to structure deals and how to leverage market and business sense to outsell the competition. With a close eye on the sales pipeline, you will identify more opportunities daily, and you will encourage customers to renew their contracts with us. The role within our international, market leading Enterprise data team, will focus on commercializing the next generation of data and software solutions into sell-side as well as buy side financial market participants (banks,...

For over two decades the World-Check Risk Intelligence database has been delivering accurate and reliable information to help our clients make informed decisions. It has hundreds of specialist researchers and analysts across the globe, adhering to the most stringent research guidelines as they collate information from reliable and reputable sources - such as watch lists, government records, and media searches. The Research Analyst in Refinitiv conducts detailed and comprehensive searches and creates in-depth analysis on assigned research projects. The analyst research and extracts data from all applicable sources, ensures accuracy and quality of findings by complying with policies and applicable laws and effectively manage workload within defined deadlines and budgets. Day to day responsibilities include: C onduct detailed, comprehensive search and create in-depth analysis on assigned research projects. Research and extract data from all applicable sources,...

Job Description (Job advert content) Position Summary As a subject matter expert to pre-sales and pursuit activities, you will work in alignment with Account Managers and Proposition Sales focusing on all sales (new, cross-sells, up-sells) for our Trading solutions in a given territory with both existing and new customers. You will lead on deals aligned to specific propositions and serve accounts within a defined territory. The role works in close partnership with internal stakeholders to proactively drive gross sales and revenue. Role Responsibilities Structure, negotiate and close deals Proactively identify pipeline opportunities, governed by the Account Managers Develop the sales strategy for their proposition within their territory Provide insights and share Refinitiv thought leadership on their proposition with customers Deliver customer demonstrations on their specific propositions Qualifications and Experience Required Deep market...