32 regional manager trading banking workflow support jobs found

London Stock Exchange Group (LSEG) Customer Support is responsible for providing clients with a globally consistent 24x7 entry point for product, content and technical support prioritizing accessibility and connectivity to LSEG’s breadth of expertise. The Regional Manager for Trading and Banking (T&B) Workflow Support is a senior leadership role and will manage a group of Customer Support Executives (CSEs) who provide first level customer support across various LSEG products and offerings Trading and Banking clients. This position is accountable for end to end service and quality of support for T&B clients globally, and with focus for specific regional client priorities in the APAC region. The position will include accountability to and collaboration with multiple internal and external global stakeholders, including Proposition, Sales and Account Management, Product Management, Technology, and Operations. The role is also tasked to establish operational excellence...

London Stock Exchange Group (LSEG) Customer Support is responsible for providing clients with a globally consistent 24x7 entry point for product, content and technical support prioritizing accessibility and connectivity to LSEG’s breadth of expertise. The Regional Manager for Trading and Banking (T&B) Workflow Support is a senior leadership role and will manage a group of Customer Support Executives (CSEs) who provide first level customer support across various LSEG products and offerings Trading and Banking clients. This position is accountable for end to end service and quality of support for T&B clients globally, and with focus for specific regional client priorities in the AMERS region. The position will include accountability to and collaboration with multiple internal and external global stakeholders, including Proposition, Sales and Account Management, Product Management, Technology, and Operations. The role is also tasked to establish operational excellence...

S&P Global Market Intelligence: Credit and Risk Solutions Sales Team The Role: Financial Risk Analytics (FRA), Sales Specialist The Team: Financial Risk Analytics, within Credit & Risk Solutions under S&P Global Market Intelligence division, provides products and solutions to financial institutions to measure and manage their market risk, counterparty credit risk, regulatory risk capital and derivative valuation adjustments. Using the latest analytics and technology such as a fully vectorized pricing library, Machine Learning and a Big Data stack for scalability, our products and solutions are used by the largest tier-one banks to smaller niche firms. Our solutions are available in the cloud or deployed, and can also be run as a service, so we free up clients’ internal resources to let them focus on their business priorities. We value partnership and it is essential that you are a great teammate in order to be successful within our organization. We...

The Role: The team provides business and technical assistance and is responsible for the installation and upgrade of all Asset Management products. The team will be expected to provide a broad range of technical and systems integration consulting services to customers, helping them to implement, upgrade and support ION’s Asset Management enterprise, hosted products, and services throughout the North America region. The team also develop and maintain an in-depth understanding of the application’s functionality and how it can be used to meet customers specific objectives, helping to ensure that they realize the full potential of product and associated Asset Management services. Key Responsibilities:   Accountable for the successful delivery and implementation of technical deliverables of the project in the agreed timelines Design, installation & configuration of the Buy-side Enterprise product suite and systems  Integration components to allow for integration...

S&P Global – Commodity Insights The Role : Data and Reports Analyst The Team: S&P Global is a high-growth, high-margin benchmarks, content, and analytics company serving the capital and commodity markets. We are home to some of the most iconic brands in finance and business, including Standard & Poor’s Ratings Services, S&P Capital IQ, S&P Dow Jones Indices, and Platts. Platts is a leading provider of energy and commodity information, including benchmarks that are critical to the markets. The Impact: This position will be responsible for designing and developing metrics, reports, and analyses in order to drive key business decisions within the Platts Commercial support teams in Manila. The Reporting Analyst will also be responsible for delivering intelligence to Commercial and Finance stakeholders to assess the impact of the support operations team’s on the company’s ability to generate revenue and deliver on aggressive sales objectives. What’s...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: AFC Monitoring Team Lead is responsible for all AFC Monitoring specialists within the team in the region.  To support Team Manager to provide leadership for an effective, proactive and professional team to ensure the team’s efficiency and smooth operations including management of the team for daily operations and objectives delivery. You will: Organise workflow and ensure that specialists understand their duties or delegated tasks and assign monitoring. Manage daily, weekly and monthly schedule; Monitor...

東京　クライアントサービス・クレジットアソシエイト　 -　日本語／英語（バイリンガル） 勤務地 : 東京、日本 カテゴリー： クライアントオペレーショングループ 応募資格:ID： 272590 S&Pグローバル・マーケット・インテリジェンス 概要 : 東京　クライアントサービス・クレジットアソシエイト　-　日本語／英語（バイリンガル） クライアントサービス・アソシエイトは、当社とクライアントとの最初の接点です。ワークフローの最適化やリサーチ／データ分析ニーズ合理化を目的に、お客様と個別にやりとりをします。金融業界に関心があり、高度なクライアントサポート業務提供に専念できる方に適切です。 債券、資本市場、S&P Capital IQ Proプラットフォーム、Office Plug-inなど様々な分野に焦点を当てた包括的なカリキュラムをOJT研修を通じて体験します。 約1～2ヶ月の初期トレーニング後、電話やウェブチャット、メールによる顧客サポートを開始します。顧客コミュニケーション方法を学ぶ傍ら、当社のデータコンテンツを深く掘り下げたトレーニング受講や顧客セグメント学習があり、S&Pグローバル・プラットフォームも使用します。スキル・能力測定を目的とした厳格な評価プロセスと認定試験の合格が参加条件です。 認定後は積極的にクライアントにアプローチし、多岐に渡る当社の製品に関するトレーニングを提供します。お客様のワークフローを理解し、S&Pグローバル・マーケット・インテリジェンスの製品を最大限に活用していただけるよう各ニーズに合わせてサポートします。 クライアントサービスの一員として、S&P Capital IQ Proプラットフォームのクレジット・スペシャリストとしての役割を担います。チームプレーヤーとして他メンバーと共に働ける能力が非常に重要となります。クライアントサービスは、セールス、コンテンツ、プロダクト、テクニカルサポートなど、多くの社内チームと連携しています。 メリット :...

The Role: Translator, German, French and Spanish (Need to be fluent in all 3) The Location: Buenos Aires (Metropolitan Area ONLY) Candidates should be living in AMBA- no remote work allowed outside of AMBA region. The Team: Translations department is part of the Documents & Events domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company Work schedule (Time shift): Monday to Friday 8am to 5pm (flexible) The Impact: A Translator is responsible for producing quality translation in the target language to support the company’s strategy in making S&P products available in target regions and industries. What’s in it for you: Opportunity to be a...

S&P Global Market Intelligence The Role: MI Education Senior Specialist - Americas & EMEA The Location: USA supporting Americas and EMEA Grade (relevant for internal applicants only): 11   The Team: The MI Education team is a high-performing group of L&D professionals, dedicated to providing superior learning experiences that align with business needs and strategy. Our mandate is to continue to build, curate & deliver a Product training curriculum that tightly aligns to MI’s Go-To- Market strategy across all product suites and business units. The Impact: MI Education is committed to promoting learning as a core part of our company culture by delivering learning experiences that promote excellence, enable sustained business success, and empower employees around the globe to fulfil their career potential. From onboarding to continuing education, we seek to provide relevant and engaging learning experiences that enables our Commercial front...

Korea Client Services Credit Associate/Senior Associate - Korean-English (Bilingual) S&P Global Market Intelligence Client Services Associates are the first point of contact for our clients. You’ll work with them personally to optimise their workflows and streamline their research and data analysis needs. If you’re dedicated to providing exceptional client support with a passion for finance, then this could be the role for you. The role consists of on-the-job learning and experiences that covers a comprehensive curriculum focusing on a variety of areas including Fixed Income, Capital Markets, the S&P Capital IQ Pro platform and Officae Plug-in Following approximately 1-2 months of initial training, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data content, learn about our customer segments, and gain exposure to additional S&P Global...

S&P Global Commodity Insights The Role: Specialist, Commercial Contract Support - Contractual(9 Months) The Location: Silver City, Pasig, Philippines Employment : Contractual(9 Months) What’s in it for you: Contract Support responsibilities are to provide assistance to sales with data entry and administrative activities supporting the up-front new sale and renewal management process.  Ensure the timely and accurate processing of contracts post client acceptance of commercial proposal. Responsibilities: Perform contract data entry into SFDC  for Platts quote creation of large subscriptions and manage opportunity as part of the quote process This role is responsible for all global orders, new, amendments and renewals, with an emphasis on Global majors, Strategic Customers, Large Regional Customer & highly complex orders for order resolution Track status of cases to ensure smooth transaction processing from quote creation to fulfillment...

S&P Global Commodity Insights The Role: Specialist, Commercial Contract Support The Location: Silver City, Pasig, Philippines What’s in it for you: Contract Support responsibilities are to provide assistance to sales with data entry and administrative activities supporting the up-front new sale and renewal management process.  Ensure the timely and accurate processing of contracts post client acceptance of commercial proposal. Responsibilities: Perform contract data entry into SFDC  for Platts quote creation of large subscriptions and manage opportunity as part of the quote process This role is responsible for all global orders, new, amendments and renewals, with an emphasis on Global majors, Strategic Customers, Large Regional Customer & highly complex orders for order resolution Track status of cases to ensure smooth transaction processing from quote creation to fulfillment Assist sales with client resolutions to questions concerning...

The Role:  Quantitative Specialist, Investment Management   The Location:  Islamabad Grade: 09 The Team:  The Investment Management Quantitative Specialist will be expected to identify, analyze, and propose solutions specific to the technical and quantitative capabilities offered by S&P Global Market Intelligence. The Impact:   Each Specialist develops a broad awareness of S&P Global Market Intelligence enterprise content delivery/data management capabilities and becomes a knowledge expert in the ClariFI Platform and other workflow tools (i.e. Alteryx, Tableau, APIs) offered through Market Intelligence in addition to the associated technology used to support client solutions. Candidates who have a strong technical background in computer/software engineering, data science, or other numerate fields who lack a formal Finance background but have a proven interest and ability to learn quickly are encouraged to apply   What’s in it for...

S&P Global Ratings Research Analyst The Team: The Data & Content Management Team (DCM) delivers and maintains accurate, complete and timely data sets while taking into account the business units global interests and needs internally and externally.  Members of the DCM team develop very close relationships with their stakeholders in order to execute on their data requirements.  DCM professionals leverage solid processes and technologies to perform data management tasks as accurately and efficiently by using quantitative and qualitative metrics to measure process quality and efficiency.  Corporate DCM team members also implement processes and operational changes by writing procedures, training materials, and leading implementation plans.  DCM professionals are responsible for stakeholder communications at various stages of the change process. The Impact: The DCM team integrates news, market-and sector-specific data, and analytics into intelligent tools...

The Role: As a Senior Java Developer, you will be working on a new generation trade processing and reporting solution which has been launched in the market recently. This is a real time trade processing system that handles activities like trade and position management, risk management, collateral and interest, margining, fees and commissions, balances, market processing and reporting. Our systems connect to 50+ exchanges globally to provide real time trades and market data. Our solution is highly scalable and caters for all types of customers - FCMs, global and regional banks, asset management firms etc. We focus on our customer needs and quick time to market. Key Responsibilities: Design, build, and deliver end-to-end projects using an Agile and User Centered Design process. Build a next generation trade processing system using a component-based service-oriented architecture and SOLID design principles. Work with a real time platform that handles activities...

S&P Global Market Intelligence – Account Management The Role: Executive Director, Account Management The Team: Market Intelligence Account Management represents many of S&P Global’s most important clients and provides a coverage model in conjunction with sales specialists to drive new client revenue along with assisting in the client retention through the renewal process. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. The Impact: Account Management provides key functions within S&P Global. The candidate will be responsible for client-facing activity including all aspects of business development for many of S&P Global Market Intelligence super regional and regional banking clients in the US.  Further responsibilities include focusing on obtaining new clients, up selling existing...

S&P Global Market Intelligence The Role: SwapOne Product Analysis and Design Director Grade/Level (relevant for internal applicants only): 8 The Location: New York, New York The Team: This person will become part of a global team that manages the relationships for the customer base. Given the smaller size of the team, there is a very close dialogue across team members with a supportive environment. There is a team work ethos across the PrimeOne group. The Impact: The role leads to the innovation of our products based on customer input and knowledge of the market and this person would need to work seamlessly with the development team to deliver. The SwapOne platform is a full featured Swap lifecycle application that is utilised by both buy and sell side clients. What’s in it for you: Due to the size of our team, this person will have no issues with performing many different roles all at once and will give the ability to: Expand skill set and...

Job Title Creative Lead Job Description Role purpose You will be responsible for leading team of 14 individuals made up of general design, web design and DTP resources to support our group and regional marketing agenda, and help differentiate the IG brand, attract new customer segments and grow market share. As Creative Lead, you will be responsible for the production of distinctive brand, acquisition and customer marketing assets and experiences, across many channels. Your team is skilled in creative ideation, art direction, general design, web design and DTP. We are becoming a best-in-class marketing team and need top-quality talent to lead the charge. Excited? Please get in touch. What you will do Your key responsibilities will include: Defining requirements for and leading the development of concepts and design executions that are on-brief, on-brand, innovative and adheres to global best practices Reviewing and approving graphics of varying descriptions and...

We get behind the data that really matters! Our goal is to achieve progress through data-enabled decisions, and through a culture where performance leads. Our objective is to craft a more open and transparent financial market to drive a more sustainable world. This is what makes this opportunity so exciting! Our results-orientated Transactions team has responsibility for the revenue generated by the LSEG FX trading platforms: We are in the process of building out a Venues sales team linked closely to our re platforming project covering the trading within Matching (spot & Fwds) Order book (ECN) & Price stream our D2C product We are currently seeking a Venues relationship manager who is passionate about growing sales across institutional banks buyside clients within this team. The role will be working in within the venue’s sales team working with our Account mangers providing an inside sales & support service to the existing client base of LSEG banking and Prime...

We are searching for Customer Success Associate - Trading to join our company. ABOUT THE OPPORTUNITY As a Customer Success Associate, you will be responsible for fostering customer relationships and being a trusted advisor of our desktop customer’s experience journey. In this post-sales role, driving customer engagement will be your main focus, to ensure smooth adoption, integration and expansion of our solutions into the daily workflow of the end-users. You will have a chance to work with our banking customers such as Corporate Sales, Financial Institutions and Governments Sales, Risk and and other Trading customers in Poland with an opportunity to expand into wider CEE region. This role will enable you to become an expert in Refinitiv tools. You will have access to Refinitiv Academy content and Refinitiv desktop solutions. While doing so, you will improve your knowledge about financial markets while learning from industry leaders. The role will enable you to have a...

We get behind the data that really matters! Our goal is to achieve progress through data-enabled decisions, and through a culture where performance leads. Our objective is to craft a more open and transparent financial market to drive a more sustainable world. This is what makes this opportunity so exciting! Our results-orientated Transactions team has responsibility for the revenue generated by the LSEG FX trading platforms: We are in the process of building out a Venues sales team who are responsible for the trading within Matching (Spot & Fwds) Order book (ECN) & Price stream our (D2C) product. We are currently seeking a liquidity management specialist, and ideal candidates will have experience working on an eFX Sales or Trading team within a bank or previous experience managing liquidity for a hedge fund or venue. The role will be working within the venue’s sales team working with our largest clients and internal account managers providing an inside in trading &...

Application Support is a global team that provides specialized technical support across the suite of trade processing and workflow solutions that support all participants in OTC trading from post trade notices of execution, trade confirmation and allocations to clearing and reporting. The application support team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture with a view to build continuous improvement in our processes. We are seeking an experienced Application Support, Software Engineer professional with a minimum of 4 years work experience to join the team in New York. The role encompasses 2nd line technical application support for our Trade Processing applications. This person will report directly to the Regional Manager responsible for application support on these systems and will work closely with the global team contributing to the quality of our support. This position is not eligible for relocation...

Role Overview: As a Customer Success Manager (CSM) you connect clients to our products providing guidance throughout the customer’s journey and creating the conditions for optimal contract renewal and growth. In a role that is comprised of relationship management, education and deep workflow expertise, the CSM is responsible for successful adoption, retention and expansion of our Trading solutions within their assigned portfolio of accounts. You will serve as a trusted advisor to customers across our Data & Analytics division, supporting large financial institutions to help unlock value and solve complex challenges. Learn more about Customer Success at LSEG. What you'll do: Develop as a subject matter expert across a selection of LSEG’s Data & Analytics Solutions including our flagship desktops Refinitiv Eikon, Refinitiv Workspace and Refinitiv FX Trading working at the intersection of technology and financial markets. Relationship Management: Manage the relationship...

S&P Global Market Intelligence The Role: Market Development Specialist, APAC Credit and Risk Solutions The Team: Credit Solutions (CS) business lines are a suite of products focused on the intellectual property from S&P Global Ratings (Credit Ratings, Research and supporting information) through desktop, Excel, and Enterprise platforms including RatingsDirect, RatingsXpress, CreditPro and others, that are leveraged by market participants to assess, manage, and monitor the credit risk of fixed income investments and lending/counterparty exposures across many industry segments and workflows. The Impact: The Market Development Specialist helps define and execute market development strategies to spearhead business growth within the Credit Solutions business lines in Asia-Pacific. The role will contribute to market development through helping define, examine and analyze the existing business and potential new markets as part of the business planning...