16 order management specialist jobs found in Taguig

Job Responsibilities: Manage the order process for select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy Escalate all delays to internal groups including to the senior members of the organization as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Manage internal customer queries and communication in a professional and service-oriented manner Be a team player, attend team meetings and ensure that internal and external customer requirements are met Responsible for online maintenance, lapsing of subscriptions and access-related issues Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times Creating and...

Job Responsibilities: Manage the order process for select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy Escalate all delays to internal groups including to the senior members of the organization as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Manage internal customer queries and communication in a professional and service-oriented manner Be a team player, attend team meetings and ensure that internal and external customer requirements are met Responsible for online maintenance, lapsing of subscriptions and access-related issues Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times Creating and...

Order Management & Master Data ensures accurate and timely processing and fulfilment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. Responsibilities: Responsible for the implementation of the entire order to billing process and for providing ongoing order management support for sales and clients. Support the end to end process of Specialist Products Manage OMSWAT request related Aligned to a designated client base and is accountable for building relationships with internal and external customers, playing a key role in improving service results. Confirms all client positions are correct for sales and financial reporting and is accountable for adhering to SOX compliance controls and third party guidelines. Own and manage the entire end to end order life cycle, including order preparation, order monitoring, permissioning and billing/credits/cancellations...

Job Responsibilities: Manage the order process for select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy Escalate all delays to internal groups including to the senior members of the organization as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Manage internal customer queries and communication in a professional and service-oriented manner Be a team player, attend team meetings and ensure that internal and external customer requirements are met Responsible for online maintenance, lapsing of subscriptions and access-related issues Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times Creating and...

Role Responsibilities Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve Administer complex deals in collaboration with Account Managers and OMS Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension (Eikon) Act as first line support for Account Managers on order process and system queries Support selling administrative activities: arranging customer meetings, running reports for sales meetings, respond to ad hoc data requests for sales management. In smaller sub-regions, sales associates may also support other customer engagement activities (e.g. sales event coordination) Play a supporting role in the annual price increase process – e.g. reporting on contractual exceptions and business exceptions Qualifications and Experience...

Role Responsibilities Liaise with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative issues, working closely with internal stakeholders to resolve Administer complex deals in collaboration with Account Managers and OMS Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension (Eikon) Act as first line support for Account Managers on order process and system queries Support selling administrative activities: arranging customer meetings, running reports for sales meetings, respond to ad hoc data requests for sales management. In smaller sub-regions, sales associates may also support other customer engagement activities (e.g. sales event coordination) Play a supporting role in the annual price increase process – e.g. reporting on contractual exceptions and business exceptions Qualifications and Experience...

Order Management & Master Data ensures accurate and timely processing and fulfillment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. Responsibilities: Manage the order process for usage products Perform monthly usage bill runs. Maintain the data integrity in billing system. Responsible for ensuring all compliance are strictly observed. Accountable for external & internal compliance audit.      Ensures all monthly invoices are accurately finalize and relevant documentation such as agreements, order forms, addendums, service changes, prices schedules are accounted for our existing clients. Manage internal and external customer billing queries ensuring issues are resolved within our SLA. Prepare the monthly revenue reports. Should be willing to work in EMEA/AMERS shift schedule Scope and Impact: May lead and be accountable for...

The Role:    Collection Specialist (APAC/EMEA) Location: Pasig, PH The Team / The Business:   The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service. The Impact:   This role will be part of the collections team responsible for providing coverage to the Asia Pacific and European time zones, specifically for the Market Intelligence (MI) segment. What's in it for you: Be part of the growing Global Business Services operations in Manila and be given the opportunity to work in a highly diverse and multicultural environment. Key Responsibilities Vigorous participation in the collection of all outstanding receivables which includes making collections calls and other communications Enforcing Policies and procedures...

The Role: Sr. Specialist, Commercial Contract Support The Career Opportunity This oversight includes but is not limited to enforcing Good Practices of case management, prioritization, productivity tracking and escalating issues. The Team/The Business: The position is responsible for daily briefing of high visibility and impacting incidents. Responsibilities: •    Assist the team manager in running day to day operational activities •    Help the team manager improve team performance through various tasks assigned to make the team and process more efficient •    Act as point of contact when the team manager is not available and also help with mentoring and coaching team members as needed •    Perform contract data entry into SFDC for Platts quote creation of large subscriptions and manage opportunity as part of the quote process •    This role is responsible for all global orders, new, amendments and renewals, with an emphasis on Global majors, Strategic Customers, Large...

The Role: Specialist I, Commercial Contract Support Grade (relevant for internal applicants only): 08 The Location: Pasig, PH The Team: The Contract Support Team is responsible for providing Contract Management support for the Commercial Team here in Manila. What’s in it for you: Contract Support responsibilities include providing assistance to sales with data entry and administrative activities supporting the up-front new sale and renewal management process.  Ensure the timely and accurate processing of contracts post client acceptance of commercial proposal. Responsibilities: •         Perform contract data entry into SFDC  for Platts quote creation of large subscriptions and manage opportunity as part of the quote process •         This role is responsible for all global orders, new, amendments and renewals, with an emphasis on Global majors, Strategic Customers, Large Regional Customer & highly complex orders for order resolution...

Market Operations Customer Support is part of the LSEG Operations function which support all operation activities within the Capital Markets Division and D&A Trading. Our vision is to be an effective and efficient growth enabler for business services and products, that help generate confidence in our Markets while consciously and positively influencing valuation for the Group. The Senior Technical Writer will create and enhance the process by publishing the process of the Market Operation teams. This will increase the operational efficiency of the publication cycle. The role requires improving the integration process of the data and publishing infrastructure. The Technical Writer will be critically involved in evolving the current publishing process to the next generation. We seek a candidate with demonstrable, proven expertise in technical writing. The candidate must have experience working with multiple deadlines, products, and teams. The ability to manage...

Order Management & Master Data ensures accurate and timely processing and fulfillment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. He/she will manage a team in one of the customer administration functions and will be responsible for managing staff, providing leadership and expertise to their team, meeting targets for compliance and service levels including achieving relevant role-based performance objectives such as cash collection targets or order life-cycle management.   Job Responsibilities: Lead the Order Management team and/or Order Fulfillment team in close partnership with the regional teams in various locations of Order Management & Master Data. Work with Knowledge Specialists and Learning Consultants to ensure team members have up-to-date training/knowledge skills needed to effectively perform their job. Manage customer queries and...

Order Management & Master Data ensures accurate and timely processing and fulfillment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. He/she will manage a team in one of the customer administration functions and will be responsible for managing staff, providing leadership and expertise to their team, meeting targets for compliance and service levels including achieving relevant role-based performance objectives such as cash collection targets or order life-cycle management.   Job Responsibilities: Lead the Order Management team and/or Order Fulfillment team in close partnership with the regional teams in various locations of Order Management & Master Data. Work with Knowledge Specialists and Learning Consultants to ensure team members have up-to-date training/knowledge skills needed to effectively perform their job. Manage customer queries and...

MANAGER OF ORDER MANAGEMENT, AMERS Order Management & Master Data ensures accurate and timely processing and fulfillment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. Working within Order Management & Master Data, the Manager of Order Management, AMERS will be responsible for managing staff, providing leadership and expertise to their team, meeting targets for compliance and service levels, and achieving relevant role-based performance objectives such as cash collection targets or order life-cycle management. He/she will direct and coordinate the processing of sales order and manage a team of leaders in one of the customer administration functions. Responsibilities: Lead team leaders and staff to achieve objectives. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Provides direction and coaching to...

MANAGER OF ORDER MANAGEMENT, AMERS Order Management & Master Data ensures accurate and timely processing and fulfillment of client orders and the support of other processes dependent on core administrative information with a high degree of compliance, consistency and transparency. Working within Order Management & Master Data, the Manager of Order Management, AMERS will be responsible for managing staff, providing leadership and expertise to their team, meeting targets for compliance and service levels, and achieving relevant role-based performance objectives such as cash collection targets or order life-cycle management. He/she will direct and coordinate the processing of sales order and manage a team of leaders in one of the customer administration functions. Responsibilities: Lead team leaders and staff to achieve objectives. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Provides direction and coaching to...

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