9 order management specialist jobs found in Kuala Lumpur

LSEG is hiring Order Management Specialist to handle the quotes to cash process in the China market. This is a position that involves significant contact with internal customers, requires collaboration with other teams, and, at times, even interact directly with the client. The individual will need to meet defined key performance targets while adhering to departmental and compliance policies and processes. Responsibilities Manage the order process which includes entering orders into specialist systems. Work with internal and external customers to ensure the order is fulfilled according to agreed turnaround times and with vital accuracy. Handle the resolution of customer queries and issues through investigation, analysis, proposal of recommended solutions, and agreement on appropriate course of action. Raise any delays to internal groups including the senior members of the organization as appropriate. Collaborate with other team members to ensure all customer...

As part of the global Order Management strategy, and aligned with the wider Refinitiv Customer Operations strategy, we are building an Order Management Specialist (OMS) team based in Beijing, China. This team will provide support for our Refinitiv customers in the North Asia region. This team will be composed of highly skilled individuals with order management / order-to-cash experience preferably with 1-2 years of related work background. Manage the order process for Refinitiv products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal and external customers to ensure the order is fulfilled according to agreed turnaround times and with necessary accuracy Manage the resolution of internal and external customer queries and issues through investigation, analysis, proposal of recommended solutions, and agreement on appropriate course of action Manage internal and external customer queries and communication in a...

As part of the global Order Management strategy, and aligned with the wider Refinitiv Customer Operations strategy, we are building an Order Management Specialist (OMS) team based in Beijing, China. This team will provide support for our Refinitiv customers in the North Asia region. This team will be composed of highly skilled individuals with order management / order-to-cash experience preferably with 1-2 years of related work background. Manage the order process for Refinitiv products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal and external customers to ensure the order is fulfilled according to agreed turnaround times and with necessary accuracy Manage the resolution of internal and external customer queries and issues through investigation, analysis, proposal of recommended solutions, and agreement on appropriate course of action Manage internal and external customer queries and communication in a...

As part of the global Order Management strategy, and aligned with the wider Refinitiv Customer Operations strategy, we are building an Order Management Specialist (OMS) team based in Beijing, China. This team will provide support for our Refinitiv customers in the North Asia region. This team will be composed of highly skilled individuals with order management / order-to-cash experience preferably with 1-2 years of related work background. Manage the order process for Refinitiv products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal and external customers to ensure the order is fulfilled according to agreed turnaround times and with necessary accuracy Manage the resolution of internal and external customer queries and issues through investigation, analysis, proposal of recommended solutions, and agreement on appropriate course of action Manage internal and external customer queries and communication in a...

As part of the global Order Management strategy, and aligned with the wider Refinitiv Customer Operations strategy, we are building an Order Management Specialist (OMS) team based in Beijing, China. This team will provide support for our Refinitiv customers in the North Asia region. This team will be composed of highly skilled individuals with order management / order-to-cash experience preferably with 1-2 years of related work background. Manage the order process for Refinitiv products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal and external customers to ensure the order is fulfilled according to agreed turnaround times and with necessary accuracy Manage the resolution of internal and external customer queries and issues through investigation, analysis, proposal of recommended solutions, and agreement on appropriate course of action Manage internal and external customer queries and communication in a...

Role Purpose The role of the Implementation Project Specialist is to own all aspects of implementation for customers ranging from new implementation to upgrades and other required changes once these have been discussed and agreed. The role will apply project management skills to communicate and co-ordinate on agreed activities to ensure that they are delivered on time and to a high quality. The Implementation Project Specialist will be liaising with the customer and all internal resources frequently to deliver on planned activities and will ensure that all processes are adhered to. There will also be a close relationship between this role and the Implementation Relationship Manager in order to keep updated with proposed changes and upcoming activities. Responsibilities  Coordinate the implementation of LSEG products for a given customer as agreed with the Relationship role. Coordinate all internal stakeholders and resources to achieve the objective of the...

Position :  Content  Specialist Job description:  Purpose - To provide expertise, skills and specific knowledge within Fixed Income Terms & Conditions data in order to build, maintain and continuously improve the data currently covered on EJV_GovCorp   Scope and Impact – the role will cover SME responsibilities for Terms & Conditions Content for Government & Corporate Fixed Income securities (non-securitized) issued in the International Bond Markets and North America. This Content is stored in EJV GovCorp, the Database of Record for Fixed Income Terms &Conditions Content. The information is used by a company-wide set of applications and products that publish or derive valuations, analytics as well as APIs/views on Fixed Income Terms & Conditions Content. Broadly the responsibilities will include a share of customer service duties, stakeholder management, contribution to critical projects & campaigns and client interaction. Essential Day-to-Day...

Position :  Content  Specialist Job description:  Purpose - To provide expertise, skills and specific knowledge within Fixed Income Terms & Conditions data in order to build, maintain and continuously improve the data currently covered on EJV_GovCorp   Scope and Impact – the role will cover SME responsibilities for Terms & Conditions Content for Government & Corporate Fixed Income securities (non-securitized) issued in the International Bond Markets and North America. This Content is stored in EJV GovCorp, the Database of Record for Fixed Income Terms &Conditions Content. The information is used by a company-wide set of applications and products that publish or derive valuations, analytics as well as APIs/views on Fixed Income Terms & Conditions Content. Broadly the responsibilities will include a share of customer service duties, stakeholder management, contribution to critical projects & campaigns and client interaction. Essential Day-to-Day...

The main purpose of the Team Manager role is to lead the Order management team who supports the quotes to cash process in the China market. This is a position that involves significant contact with internal stakeholders, requires collaboration with other teams and managers, and, at times, even communicate directly with the client. To resolve issues with delinquent accounts. The individual will be responsible for driving the achievement of defined key performance targets while adhering to departmental and compliance policies and processes. Responsibilities Manage a team of at least 10 Order Management Specialists. Build and maintain close partnerships with stakeholders in Sales & Account Management (SAM), Finance, Credit Management, and others. Responsible for performance and results of direct and indirect reports. Drive and support large-scale projects impacting internal teams and external customers. Improve employee engagement and champion employee retention....