38 operations jobs found in Mumbai

Join the INTERACTIVE BROKERS Team! Interactive Brokers Group has been consistently at the  forefront of trading innovation , starting with the invention of the first floor-based handheld computer in 1983 and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. We offer award-winning desktop, mobile and web applications which provide our clients with the tools they need to be successful. Interactive Brokers Group, Inc. (IBKR); is rated #1 - Best Online Brokers 4 years in a row by Barrion’s , Best Online Brokers - Barron's Award (read more). As if today March 2022, we serve 1.54M clients in over 200 countries and territories worldwide. Since inception, we have been committed to delivering value...

About ION We’re a diverse group of innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. ·        Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. ·        Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   Within ION Analytics we help clients find advantage in a world of information overload and fragmented systems.  Our business information solutions blend...

About ION We’re a diverse group of innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. ·        Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. ·        Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   Within ION Analytics we help clients find advantage in a world of information overload and fragmented systems.  Our business information solutions blend...

About ION We’re a diverse group of innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. ·        Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. ·        Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   Within ION Analytics we help clients find advantage in a world of information overload and fragmented systems.  Our business information solutions blend...

Position Job Description and Responsibilities Monitoring & troubleshooting Interacting with various departments within the organization to communicate problem status and resolution. Assisting in the testing of various internal system interfaces. Problem reporting and documentation. Qualifications BE or equivalent degree in Computer Science or related technical field. 2+ years of professional work experience, with exposure to large enterprise systems. Knowledge of UNIX operating systems, Shell Scripting, PERL. Good English communication skills, oral and written. Good problem solving skills. Previous support related experience is a plus, but not required. Previous experience in the financial industry is a plus, but not required. We Offer Fast growing environment within a highly successful company. Compensation package including share plan.   Company Overview Interactive Brokers ("IBKR"), a subsidiary of publicly-traded...

Job Description As a member of our Operations team, the Platform Operations Engineer will help in addressing operational needs of a mixed on-premises and cloud environment. In this role, the person is expected to have strong background in Linux System Administration and Operations. They have excellent problem-solving and troubleshooting skills. The person should have a passion for automation and learning new skills and technologies. Responsibilities Essential job functions included but are not limited to the following: Strong operational skills, with ability to work with end users to understand requirements and resolve trouble tickets. Drive consistent standardized solutions across IB for all hardware, software, configurations, and processes. Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, etc Schedule and provide after-hours or weekend support when necessary, to...

Join Interactive Brokers Team!!!  Interactive Brokers Group has been consistently at the  forefront of trading innovation , starting with the invention of the first floor-based handheld computer in 1983 and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. We offer award-winning desktop, mobile and web applications which provide our clients with the tools they need to be successful. Interactive Brokers Group, Inc. (IBKR); is rated #1 - Best Online Brokers 4 years in a row by Barron’s , Best Online Brokers - Barron's Award (read more). Interactive Brokers is looking for a System Administrator for talent acquisition group. This resource will be responsible to upgrade, maintain and manage talent...

Job Description and Responsibilities In order to serve our growing customer base, we seek to hire an infrastructure specialist in Account Registration and Account Management Group with following primary responsibilities:  Maintain integrity of Build process – ensure that builds are run continuously and successfully resolving any issues with developers promptly.  Handle releases to Production, Development, Quality Assurance (QA) and Continuous Integration (CI) environments. Develop and maintain infrastructure for deployment to various tiers (Oracle 12c Databases, JBoss, Vertx, ActiveMQ and Spring-based Middle Tier servers and Tomcats) using modern configuration management and deployment tools such as Ansible. Ensure uptime and availability of all servers using monitoring tools such as AppDynamics and Kibana. Responsible for emergency shutdown and startup of servers in case of scheduled maintenance, releases or unexpected issues. Monitor Middle tier Java Virtual...

We’re a diverse group of innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. ·        Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. ·        Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   Within ION Analytics we help clients find advantage in a world of information overload and fragmented systems.  Our business information solutions blend expert journalism...

Data Engineer – Team lead ION Analytics Data About ION Analytics ION Analytics is the market leader in providing solutions to Investment Banking, Capital Markets, Sales, Trading & Research and Institutional Investors . Our mission is to enable the global capital markets to operate in the most effective and impactful way. Our mission is to drive the digitisation of the capital markets through innovative and intuitive technology powered by deep data analytics and machine learning. About Data ION Analytics’ Data function is responsible for the creation, management and expansion of the group’s markets data. To support the group’s vision to transform global capital markets, the Data team aspires to be best-in-class in the sourcing, ingestion, validation and reconciliation of an ever-growing amount of investment banking data and closely engaging with the market to ensure continuous relevance and value of this data to clients. About You You will be leading a...

Interactive Brokers’ fast growing online brokerage unit is expanding its Client Services operations. We are looking for a passionate candidate with strong analytical and client services skills. Due to the continued expansion of our business activities, we have the following exciting opportunity for a motivated professional.  Key Responsibilities: Investigation of customer inquiries encompassing a broad array of themes including margin analysis, position liquidations, trade cancellation requests, order trigger conditions, products and global exchanges, order status and execution inquiries Resolve routine and complex client inquiries, concerns and complaints via telephone, tickets, and chats in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy Familiarize with various proprietary platforms including trading systems and administrative portals to educate clients to align with our self-service and highly automated business model...

Responsibilities: The approver is responsible for verifying the accuracy of new account request or any changes to the client's account (title, address, etc.), confirming that there are no fraud concerns. The position will ensure that the client has the accurate documentation according to regulation policies, assist in tracking trends and errors by operations professionals, and provide assistance with coaching and feedback. Documentation Management Assist in set-up and maintenance of documentation into documentation management system by uploading and tagging drafts and executed documents Respond to requests for documentation Account Master Assist with data entry and review using internal workflow tool Run queries and respond to internal questions regarding new accounts or structures Executing Broker Onboarding Process Reach out to clients to obtain documentation, confirm requirements, and identify execution account details Assist in responding to ad...

Key deliverables for this role are: Administers the day-to-day operations and maintenance of the Learning Management System (LMS) Documents, and establishes Governance for our LMS platform, including related policies and procedures Responsible for managing the life cycle of content (i.e., uploading, updating, expiring, etc.) in accordance with established data integrity, rules, and LMS Enrollment processes for each of the functional business units Works with LMS providers to remain up to date on system specifications and updates Maintains training library content, relevant workflows, whilst evaluating course usage and monitoring completion Sources professional licensed e-learning content for our LMS Works in partnership with other members of the Training team to incorporate e-learning programs and learning plans into the platform Troubleshoots and makes decisions to handle LMS issues, including report requests, and other complex issues Provides troubleshooting...

Responsibilities Monitoring and processing of SLB transactions and cross-border instructions in external clearing systems (e.g. CCASS) as well as internally developed systems Ensure timely settlement of unmatched/pending SLB transactions with our external counterparties and cross-border instructions Responding to internal and external inquiries for unmatched/matched/settled SLB transactions Processing of conduit related stock returns Coordination with Front-Office traders and Back-Office groups in respect to operational matters Reconciliation of SLB contracts in external vendor solutions Support the SLB Billing team for inquiries related to potential counterpart discrepancies Constantly evaluate systems and processes to identify inefficiencies and recommend enhancements Support the Supervisor Securities Financing APAC /EMEA in strategic decision making in relation to operations Qualifications Solid academic background (minimum Bachelor’s degree) showing...

Digital Content Editor – Grade 10 Location: Mumbai The Role: We are seeking a digital content editor to join S&P Global Ratings in Mumbai. The role involves editing credit-related research, including rating actions, comments on events, and in-depth entity-specific and industry reports. Your work will ensure articles are clear, concise, complete, and correct. The ability to work quickly and accurately under pressure is essential. The Impact: The quality of your work has a direct correlation and is critical to S&P Global Ratings' mission to provide transparency and accountability to financial markets. The quality and accuracy of our credit opinions are essential to our reputation as the foremost provider of market intelligence and analytical insight. The essential information we provide powers the future of the markets and accelerates progress in the world. The Career Opportunity: This is an exciting time to join the editorial team at S&P Global...

S&P Global Platts The Role: This position serves and supports revenue growth and customer retention, specifically in the area of product utilization, ensuring that the client receives maximum value and benefit. The position is also responsible for serving as a knowledgeable resource to other business associates and clients in the areas of industry, best practices, and product usage. The Location: Mumbai Crisil House The Team:  The Asia Pacific Client Service Team is a highly motivated and cohesive team that is forward-looking and collaborative in serving clients. Colleagues, Prospects and Clients appreciate the efforts of the team in being able to demonstrate values through the use of Platts services and this forms a positive reinforcement of the contributions that each individual delivers. The Impact: The Client Service Account Manager is responsible for providing the best possible customer experience to support new customer business, existing customer...

As part of the South Asia Business Operations Team, the role plays a critical part in the day to day administration of sales and account management activities. The Sales Associate drives efficiencies by reducing the administrative burden on Account Management. As the main liaison to Customer Administration, this person will facilitate the order to cash cycle in an accurate and timely manner. This role will work closely with internal stakeholders to address customers’ administrative issues and administer complex deals. Job Description Key Responsibilities Act as first line support for Account Managers on order process and system queries Liaise with Order Management Specialists (OMS) to provide administrative support for quote to cash cycle including: Order processing support Credits procedures incl. billing accuracy and reconciliation, appropriate escalation and support resolution Entitlements support such as permission error handling, user list pulls and sends, etc....

Responsibilities: A Sales Support Manager plays a key role in supporting our account managers and large clients across Asia, EMEA and the Americas. As a SSM you would be responsible for various Admin and sales task across the entire FX life cycle and will be a point on contact for both our Internal managers and our clients. Provide transparency to the customer and act a ‘quarterback’ to ensure Account managers delivers on sales commitments Use specialist knowledge to demonstrate and educate customers on relevant functionality and content resulting in increased usage and product adoption Shepherd customers to support channels available as part of the value Lseg provides Develop and execute retention strategies as part of the customer success plan for accounts, in conjunction with Account Managers Identify and investigate opportunities to raise to Account Manager for action and share insights to aid the sales process   The role holder should be experienced in one or more...

Responsibilities: Responsible for managing relationships with the company’s existing low volume trading accounts. Ensure the company maximizes trading volume from existing customers. Identify additional opportunities for increasing volume and revenue from existing customer base and ensure customer satisfaction. Achieve defined targets of volume and client retention across portfolio of accounts. Onboard new clients to the platform. The role holder should be experienced in one or more of the following: Relationship Management, Sales or Operations with a preferred  background in financial markets The candidate must be a highly professional, self-motivated and organized individual with a track record of exceeding targets. Key areas of competence are: Relationship Management and Client Services. Excellent communication, presentation, and organisational capabilities as well as analytical and problem-solving skills. At LSEG, we believe that creating a diverse and...

S&P Global Dow Jones Indices The Role: Associate Data Scientist (12-month contract role) The Grade : 10A The Location: Mumbai The Team:  The Global Data Management (GDM) team within the Global Index Management & Production Group (IMPG). Overview : IMPG has intensive operational processes to manage and validate both internal and external market data, allowing analysts to act on those events in a timely and informed manner. Accuracy and timing are two keys to the success of daily data management and index operations. In order to support these goals, IMPG has been utilizing various technologies to automate their processes wherever possible. Those technologies include but are not limited to Python, Excel VBA, Blue Prism, and WalkMe. IMPG also uses MS Access and SQLite to manage their data. What’s in it for you: The Data Science role is a part of the GDM team, which is central to SPDJI’s overall vision and mission to onboard and manage all kinds...

The Role: Senior Analyst, Data Management & Solutions The Grade : 10A The Location: Mumbai The Team:  The Global Data Management (GDM) team within the Global Index Management & Production Group (IMPG) Overview : IMPG has intensive operational processes to manage and validate both internal and external market data, including but not limited to fundamental, segment, factor/thematic, ESG data and measures, allowing analysts to act on those events in a timely and informed manner. Accuracy and timing are two keys to the success of daily data management and index operations. In order to support these goals, IMPG has been utilizing various technologies to automate their processes wherever possible. Those technologies include but are not limited to Python, Excel VBA, Blue Prism, and WalkMe. IMPG also uses MS Access and SQLite to manage their data. What’s in it for you: The Data Science role is a part of the GDM team, which is central to SPDJI’s overall...

S&P Global Dow Jones Indices The Role: Associate ESG Data Research Analyst The Team: The Global Data Management (GDM) team within the Global Index Management & Production Group (IMPG) The Impact: IMPG has intensive operational processes to manage and validate both internal and external market data, allowing analysts to act on those events in a timely and informed manner. Accuracy and timing are two keys to the success of daily data management and index The Associate EG Data Research Analyst is responsible for the acquisition, management and quality of a variety of ESG related data items used for the production and maintenance of S&P Dow Jones-branded indices. The successful candidate will be expected to set the standard in carrying out tasks associated with the management of ESG data used for the? What’s in it for you: The Associate ESG Data Research Analyst role is a part of the GDM team, which is central to SPDJI’s overall vision and mission to...

S&P Global Dow Jones Indices The Role: Sr. UAT Manager The Team: The role will sit on the Data Operations Solutions team. This team translates user needs to requirements to enhance IT platforms in S&P DJI.  This team functions as a Subject Matter Expert (SME) in the IT Agile Framework and oversees the coordination of all projects in technology platforms for index calculation, data, announcements, rebalancing, and committees. The team is involved in prioritization of release items, supplying the business requirements for those items, user acceptance testing for each release, and training for IMPG. The Impact : Selected candidate will be part of the User Acceptance Testing (UAT) team on our data platform called SPROUT. Candidate is supposed to understand S&P’s proprietary systems & data platforms to test enhancements thoroughly along with business users.  What’s in it for you: This platform will be central to all the data needs of S&P...

Desktop Support / Service Desk Specialist As a Desktop Support / Service Desk Specialist, you will provide first level response within Interactive Brokers (IB) on any information technology related issues regarding the Microsoft Windows platform. You will assist business and development end-users over the phone, by email and through a centralized ticketing system to resolve or escalate any IT issues. This position requires good technical knowledge and polished communications skills. The key competencies include intermediate knowledge of Windows and networking technologies with a strong motivation to advance your skills. You need to have patience with those who are less technically savvy, and ability to function in a fast-paced business environment with a high sense of urgency. Additional requirements for this role are dependability and willingness to go above and beyond the call of duty in assisting end-users and following technical issues through to resolution....