55 it services administrator staff jobs found

Job Title IT Services Administrator, Staff Job Purpose What does a successful IT Services Administrator, Staff do at Fiserv? - Coordinates the installation of new data center clients, using multiple Open Solutions application products, into test and production. - Application release / upgrade preparation and execution - Optimize requests turnaround for DNA and surrounding product requests What will you do? - Establish data center polices and ensure adherence to corporate IT and compliance standards - Review, develop project plans, certify and install new releases and system updates for a growing financial institution client base supporting multiple high availability applications. - Maintain a working knowledge of how various applications operate, how they interact with one another, skills to identify production errors and familiarity of the organization to contact the appropriate individual to correct issues. - Maintain ‘best practices” change control...

Job Title IT Services Administrator, Staff Job Purpose What does a successful IT Services Administrator, Staff do at Fiserv? - Coordinates the installation of new data center clients, using multiple Open Solutions application products, into test and production. - Application release / upgrade preparation and execution - Optimize requests turnaround for DNA and surrounding product requests What will you do? - Establish data center polices and ensure adherence to corporate IT and compliance standards - Review, develop project plans, certify and install new releases and system updates for a growing financial institution client base supporting multiple high availability applications. - Maintain a working knowledge of how various applications operate, how they interact with one another, skills to identify production errors and familiarity of the organization to contact the appropriate individual to correct issues. - Maintain ‘best practices” change control...

Job Title IT Services Administrator, Staff Job Purpose What does a successful IT Services Administrator, Staff do at Fiserv? • Provide maintenance of all necessary ITIL practices in accordance with Fiserv policy • Application release / upgrade preparation and execution • Optimized request turnaround for DNA and surround product requests • Coordinate the installation of new data center clients, using multiple Open Solutions application products, into test and production • Establish data center polices and ensure adherence to corporate IT and compliance standards What you will do: • Review, develop project plans, certify and install new releases and system updates for a growing financial institution client base supporting multiple high availability applications. • Diagnose and respond to customer support service call requests. • Troubleshoot issues for applications by reviewing application logs, IIS logs, Event logs. • Perform advanced research and testing in...

Role Profile The key purpose of the role is to deliver an exceptional customer service experience to our global community of Salesforce users, using the practices and processes as defined by the C4E Framework (Centre for Enablement). The CRM Administrator and Service Analyst will have a strong understanding of CRM practices, Salesforce capability and functionality (Sales Cloud, Service Cloud, Communities and Einstein Analytics), and have experience of providing administrative and change support to a diverse user base. In addition, the service analyst will be responsible for user training and best practice, as well as championing the salesforce platform internally. The position will report into the CRM and Data Analytics Tech Lead and be expected to work closely with business users, the LCH CRM Portfolio Delivery Lead, other Salesforce Admins and external delivery partners. The CRM Administrator and Service Analyst will be part of a growing team aimed at satisfying a large...

About us Refinitiv- LSEG equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a multifaceted combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward. Position Summary The Accounts Director will lead an experienced team of Account Managers in forging deep customer relationships to drive growth and retention by collaborating with internal partners to deliver outstanding service and a valuable solution. This leader will help to drive a balanced pipeline of opportunities to improve customer happiness, and achieve revenue growth aligned to key, strategic and pursuit accounts. Role Responsibilities Lead all aspects of all commercial activities...

Data Governance Analyst     For our team based in Fort Mill, South Carolina we are currently recruiting for a Data Governance Analyst Position in our Reference Data & Analytics Team.   Reference Data & Analytics is part of the Benchmarks & Indices Operations. Reporting to the Director , Global Head of Data for Index of the London Stock Exchange Group (“LSEG”) , t his Data Governance r ole will learn more about supporting people, processes, and technology efficiently so that LSEG can implement and operationalize the Enterprise Data Governance Program .   The Data Governance Analyst will support the Financial Conduct Authority Benchmarks Supervision Team (“FCA”) to reduce costs and risks, to increase efficiencies and to improve services and products.   The role will also serve as a junior educator to LSEG for data governance.     Role Purpose...

The role This is a unique opportunity to work in the heart of an international newsroom producing world-class journalism. It is an exciting role for someone with superior administration skills to work with the varying deadlines and needs of FT reporters and editors. You will need to juggle your individual tasks and responsibilities whilst also managing and supporting the team of Editorial Assistants. The ability to prioritise the multiple demands of the newsroom and the News Editor is vital in this position. This position is located in the FT newsroom and is part of the Editorial Management team. Key duties Manage the planning and coordination of key Editorial business activities and processes, including travel and expenses Lead and manage the performance and development of the Editorial Assistants Develop and maintain effective working relationships with people in Editorial Management, the newsroom and across the FT Anticipate and plan for...

Data Governance Analyst     For our team based in Fort Mill, South Carolina we are currently recruiting for a Data Governance Analyst Position in our Reference Data & Analytics Team.   Reference Data & Analytics is part of the Benchmarks & Indices Operations. Reporting to the Director , Global Head of Data for Index of the London Stock Exchange Group (“LSEG”) , t his Data Governance r ole will learn more about supporting people, processes, and technology efficiently so that LSEG can implement and operationalize the Enterprise Data Governance Program .   The Data Governance Analyst will support the Financial Conduct Authority Benchmarks Supervision Team (“FCA”) to reduce costs and risks, to increase efficiencies and to improve services and products.   The role will also serve as a junior educator to LSEG for data governance.     Role Purpose...

The Reporting Lead will support Customer Operations – Performance Excellence team to help create method of works that drives report simplification and efficiency. This role will partner with Frontline team, Specialist team and other shared services group to constantly review the metrics, reporting process and simplify/ define new metrics as required. Will assist the Reporting Manager in ensuring day to day activities and month end activities are completed in a timely and accurate manner. Responsibilities / Accountabilities Will direct the team and manage the workflow of team members. Will typically plan work on a weekly/monthly basis. Highly productive and proactive in all the projects. Able to independently create Tableau dashboard, Power BI Dashboard. Work in an agile environment by engaging the stakeholder through the project Quarterly review of metrics and reports to assess relevance, completeness and accuracy. Provide feedback to the Reporting Manager if any...

Data Governance Manager Reporting to the Head, Enterprise Data Governance in Operations of the London Stock Exchange Group (“LSEG”), this Data Governance Manager role will be skilled at leading and managing people, processes, and technology efficiently so that LSEG can implement and operationalize the Enterprise Data Governance Program. Within the Data Governance, Resilience & Service Escalation, the Data Governance Office (DGO) function develops and implements a policy framework of that enables the organization to continuously improve its data management capabilities, so that LSEG produces better products and services.  The main purpose of this position is to act as a data governance subject matter expert (SME) institutionalize, operationalize, and implement the data governance framework, policy, standards, procedures, processes, technology, and corresponding operations. The Data Governance Manager will lead, drive, implement and manage a large amount of change to...

Job Title VP Information Security Job Purpose What does a successful IAM, Vice President do at Fiserv? The Vice President of Identity and Access Management (VP of IAM) has responsibility for the execution of  Identity and Access Management (IAM) services across the global organization to provide the correct individuals with access to the right resources with the right data at the right time. What you will do: Drive collaboration between information security, risk, audit, human resources, business, and technology staff to grant proper access to entitlements, ensuring the security of the organization's sensitive information.   Work across departments to develop strategies regarding identity and access management and then execute on these policies.  Ensure that the identity and access management direction meets the established organizational standards and continuously monitors the current access management processes, creating accurate documentation,...

The role is responsible for participating in all aspects of receiving, evaluating, and resolving S&P Global Market Intelligence’s global customer service issues in a timely fashion, mainly on Japanese customers. Team members focus on providing a first-class service that contributes to measurable increase in customer satisfaction and enhanced business value to S&P Global. The successful candidate will be responsible for ensuring that all contact with customers leaves them with a positive view of our activities would include: ●    Resolution of customer support queries (email, phone, live chat, Salesforce cases) as it pertains to technical, functionality and market/data issues within agreed SLAs ●    User management and customer on-boarding ●    Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met ●    Answering queries about permissioning from colleagues and Third-Party data providers ●    Develop specialist status,...

Job Title Information Technology Manager Job Purpose What does a successful Information Technology Manager do at Fiserv? The Information Technology Manager manages the daily operations of the Information Technology function in department/division/area. Researches and implements new technologies. Collaborates and coordinates projects with various other departments. Manages, maintains, and supports 3rd party enterprise applications deployed and used by the clients. What you will do: Provides leadership, oversight, administration, and mentorship of assigned staff in one or more of the following areas: business intelligence, systems administration, program management, and help desk Manages and allocates workload and resources; resolves schedule and resource conflicts Responsible for hiring, performance evaluations, mentoring, coaching, and training of staff Executes overall IT strategy for the unit, ensuring customer satisfaction and...

S&P Global Ratings Associate Relationship Manager & Business Development - Kingdom of Saudi Arabia The Team : is responsible for managing existing relationships and developing business with new and existing clients.  We are a team with a ‘can do’ attitude and a strong team ethic.    *This is an entry level position which offers excellent career progression.   Ideally you will be a recent graduate with at least one year's experience as a Relationship Manager* The Impact: Acts as a single point of contact for a portfolio of rated clients in the Kingdom of Saudi Arabia. Responsible for maintaining and growing revenue within these accounts and collaborating appropriately with other parts of S&P Global to widen and deepen the relationship S&P Global has with the client.  The orchestrator for all key non-analytical relationship issues across the designated portfolio.   The position will report into the Managing Director for KSA. What’s in it...

WE ARE LOOKING FOR A NEW COLLEAGUE: Project Manager, Benchmarks and Indices, Equities Location : Gdynia, Poland Role Summary The role holder will assist the B&I PMO team and Manager of the Equities Benchark and Indices  team in managing a large, complex and fast-moving portfolio. The role will be looking across the entire Benchmarks and Index equities business to manage the Book of Work, metrics and reporting, program level communications for all projects and partner with other parts of the Chief Operating Office.  This position will lead project teams and report on milestones, risks, issues, dependencies and successes. The new hire will be expected to take ownership of all team administration, ensuring that all team members are aware of reporting requirements, meeting cadence and setup, upcoming deliverables etc. It is envisaged that with an increasing and improving skill set, the pmo will be able to lead large scale projects, across all business units....

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! and we have a great opportunity for you to join our operations team! We are looking for a Print Supervisor (Night Shift) for our Kansas City, M O facility located at 2600 Southwest Blvd. In this role, you will lead and oversee the daily production in our digital press and cut sheet print department. You will implement production, productivity, quality and customer service standards and accomplish the appropriate level of volume within time limits. The goal is to ensure that daily operations meet and exceed daily performance expectations and to increase the Company’s overall market share. You will be responsible and accountable for providing mentorship and leadership to team members, delegating and distributing work, and promoting...

WE ARE LOOKING FOR A NEW COLLEAGUE: Project Manager, Benchmarks and Indices, Equities Location : Gdynia, Poland Role Summary The role holder will assist the B&I PMO team and Manager of the Equities Benchark and Indices  team in managing a large, complex and fast-moving portfolio. The role will be looking across the entire Benchmarks and Index equities business to manage the Book of Work, metrics and reporting, program level communications for all projects and partner with other parts of the Chief Operating Office.  This position will lead project teams and report on milestones, risks, issues, dependencies and successes. The new hire will be expected to take ownership of all team administration, ensuring that all team members are aware of reporting requirements, meeting cadence and setup, upcoming deliverables etc. It is envisaged that with an increasing and improving skill set, the pmo will be able to lead large scale projects, across all business units....

The Reporting Lead will support Customer Operations – Performance Excellence team to help create method of works that drives report simplification and efficiency. This role will partner with Frontline team, Specialist team and other shared services group to constantly review the metrics, reporting process and simplify/ define new metrics as required. Will assist the Reporting Manager in ensuring day to day activities and month end activities are completed in a timely and accurate manner. Responsibilities / Accountabilities Will direct the team and manage the workflow of team members. Will typically plan work on a weekly/monthly basis. Highly productive and proactive in all the projects. Able to independently create Tableau dashboard, Power BI Dashboard. Work in an agile environment by engaging the stakeholder through the project Quarterly review of metrics and reports to assess relevance, completeness and accuracy. Provide feedback to the Reporting Manager if any...

Performance Excellence drives Customer Operations culture of quality, consistency and continuous development resulting in exceptional performance and a first-class customer experience. Working within Performance Excellence, the Reporting Lead will support Customer Operations – Performance Excellence team to help create method of works that drives report simplification and efficiency. This role will partner with the Technology team and will be responsible for monitoring, creating, and sending reports related to Real-time Latency. The role will also support in creating dashboards and reports for FL and shared service group. The Reporting Lead contributes/defines/implements project plan, manages key stage of project lifecycle, agrees and delivers to key milestones and identifies and manages project issues and dependencies. The Reporting Lead will also manage overall project deadlines and project scope creep. Responsibilities / Accountabilities Design and develop recurring...

About us Refinitiv- LSEG equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a multifaceted combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward. Position Summary The Accounts Director will lead an experienced team of Account Managers in forging deep customer relationships to drive growth and retention by collaborating with internal partners to deliver outstanding service and a valuable solution. This leader will help to drive a balanced pipeline of opportunities to improve customer happiness, and achieve revenue growth aligned to key, strategic and pursuit accounts. Role Responsibilities Lead all aspects of all commercial activities...

S&P Global Market Intelligence The Role: Client Services/Customer Support Analyst The Team: We are over 14,000 analysts, data scientists and specialists armed with real-time technology and data, working together to uncover deeper sources of information. The unique insights we provide help the industries and markets that drive our economies operate more efficiently, outpace competition and secure long-term success. Our global insights impact nearly every major sector - from aerospace to automotive. We empower our customers by isolating cause and effect, risk and opportunity in new ways so they can make well-informed decisions with greater confidence. This is a force we call The New Intelligence. The Impact: The Customer Care Team is responsible for participating in all aspects of receiving, evaluating, and resolving S&P Global Market Intelligence’s customer service issues in a timely fashion.Team members focus on providing a first-class service that...

S&P Global Ratings Associate /Analyst-Ratings (Pipeline) The Impact : The responsibilities of the Associate position includes conducting through research and fundamental credit analysis; a solid understanding of financial statements; building financial models and forecasts; and writing analytical reports on rated corporate entities. The successful candidate is able to work effectively in a dynamic environment, be technology savvy, possess strong interpersonal and communication skills, is customer-oriented, and demonstrates excellent presentation skills in front of internal and external audiences. We are currently looking for a highly skilled and motivated individual to join our Corporate Ratings group as an Associate. You will assess the credit quality of companies in various sectors. Strong communication skills are required. Prior experience in credit or investment analysis is a plus. The successful candidate will be a proven leader who excels in a...

S&P Global Ratings Associate, EMEA Servicer Evaluations The Team: The Servicer Evaluations team publishes research and assigns rankings for companies that service performing and non-performing mortgages, unsecured loans, trade receivables, and other asset types.  Our rankings provide an opinion of a servicer’s operational strengths, weaknesses, and overall abilities compared to its peers. The Impact: We are seeking a self-motivated team member with robust analytical and communication skills who will meet with servicer clients, create committee presentations, written rationales and media releases to publicly announce servicer ranking actions, and maintain the systems of record and databases.  We collaborate with our global structured finance ratings teams to keep each other current with industry trends. What’s in it for you: Opportunity to expand your ability to assess the risks and controls embedded in the operations of companies responsible for...

Job Title Cloud Engineer-Azure, Senior Job Purpose Cloud Engineer-Azure, Senior What does a successful Cloud Engineer-Azure, Senior do at Fiserv? Senior Azure-focused Cloud Systems Engineer, you will be a part of the Fiserv Technical Services migration team that supports the Sentry business unit as they transition key clients and applications to the cloud. You will be tasked with being the subject matter expert for our Azure environments. You will also be working with our Professional Services and Data Center Teams to provide feedback on our build and migration pipeline and collaborate on improving our internal tools. You will be a part of a team that builds and migrates clients in the Azure cloud. What you will do: Our Engineers play a critical role in the success of our clients and are expected to effectively communicate our recommended solutions in a consultative role for each client. Therefore, a successful candidate will possess a high degree of...