62 it service management analyst jobs found in Gurugram

About the Role: Grade Level (for internal use): 09 S&P Global – Corporate About the Role : Reporting and Data Analyst The Team : We are the FinOps and Data Governance team. Our mission is to enable data-driven decision support through ensuring accurate and actionable data. Attention to detail, within a context of understanding the bigger picture, is paramount for our team. We are an internal team serving internal customers.  We collaborate with stakeholders and data stewards across the organization to provide the data necessary to meet strategic objectives. Our FinOps focus is on managing and optimizing cloud financial operations with a strong emphasis on cloud cost allocation. We monitor and allocate cloud costs.   We analyze cloud cost data and publish key performance indicators tracking actionable cost-saving opportunities.  We collaborate with cloud providers, finance, divisional stakeholders, and IT.   To enable FinOps, the team drives the design,...

About the Role: Grade Level (for internal use): 10 The Team :   The Digital Technology Services Platforms & Tools (DTS P&T) is responsible for developing and managing tools enabling Service Management, Agile Execution, Project Portfolio Management, DevOps Tools and DTS BI, for all the S&P Global Divisions. The P&T team is spread across 5 major verticals as mentioned above and is responsible for managing close to 30 different Products in the above-mentioned domains for the S&P Global Enterprise.   The Impact : As a Salesforce PMBA (LEX) who works in our Business System Analyst role you will use your extensive Salesforce Platform skills experience to help lead and improve the S&P Global Salesforce Platforms. You will make strategic decisions on the future state of the platform, as well as lead large Platform wide projects on all facets of the Salesforce application, from Service Cloud, Sales Cloud, App Partners and more. What’s in...

About the Role: Grade Level (for internal use): 09 The Team: You will become a member of the Corporate Actions Group. We provide solutions to all stakeholders in the corporate actions space. Our key clients are the Tier-1 Custodians, Asset Managers and Investment Banks. We see growth in providing solutions to asset managers, wealth managers and other stake holders in the capital markets space. The Impact: The Specialist, Product Training will work with various stakeholders involved in the project, closely collaborating with Product Managers and acting as the primary point of contact for clients, development, and Quality teams to deliver product enhancements. This role involves finalizing the scope, identifying gaps, defining client requirements, and assisting clients in defining their test suites and acceptance criteria. The Specialist, Product Training should understand the existing business processes of clients and how the target state operational process is...

About the Role: Grade Level (for internal use): 09 The Team: As the servicenow application support team we are responsible for configuration & customization of all the modules/applications for IT and people workflows. The Impact: The IT Product Management team within DTS Services Enablement is committed to providing S&P’s employees with a transformational working environment. As a member of the team, you will have the opportunity to drive change in optimizing product quality through rigorous testing procedures.  The ServiceNow platform is widely used in the organization and data quality and integrity are core to our values for defining a reputable product strategy within enterprise IT. What’s in it for you: Excellent growth opportunities. Excellent learning opportunities. Flexible working hours. Opportunity to work in a fast-paced agile oriented team. Responsibilities: The candidate will: Develop detailed test cases to verify the...

About the Role: OSTTRA India The Role: Due Diligence, Analyst The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to...

About the Role: Grade Level (for internal use): 10 Description Department overview: The EDM Quality Assurance team comprises of Highly skilled and experienced Testing professionals located in US, Europe and India. The team supports the high quality of software by independently verifying that software functionality conforms to business requirements using a combination of manual and technical testing techniques. The team is also responsible for verifying technical aspects of the implementation including the performance and scalability of the solution. Position summary S&P Global is seeking experienced testing professionals to join its EDM team. This position is a hands-on test build /execution role. It is a highly technical position and will require strong knowledge of automation and more specifically testing of microservices based architectures. We are looking for individuals that can lead, provide thought leadership, work in an agile manner and are...

About the Role: Grade Level (for internal use): 07 Risk & Operational Controls – A horizontal function providing Risk and operational controls support across the business lines of Enterprise Solutions group of S&P Global - Market Intelligence Division. The Risk and Operational Controls team focuses on supporting Compliance Audits, both internal and external, independent third party audits such as SOC1 and SOC2, ISO27001 and drives periodical IT compliance activities and reviews, handle RFPs and client IT due diligence questionnaires, etc. We are seeking an experienced, technically strong candidate with strong skillsets to facilitate and support compliance audits. Focus of this role is on Information Security and Regulatory Compliance processes through collaboration across multiple business lines and functions within and outside the firm, working closely with stakeholders, operations and development teams. Requirements & Responsibilities. Apply strong...

About the Role: Grade Level (for internal use): 10 Job Description: We are seeking an experienced, technically strong candidate with strong skillsets to facilitate and support compliance audits. Focus of this role is on Information Security and Regulatory Compliance processes through collaboration across multiple business lines and functions within and outside the firm, working closely with stakeholders, operations and development teams. Requirements & Responsibilities. Apply strong analytical and good program management skills together with investigative techniques to identify compliance and regulatory requirements and effectively guide the teams on implementing appropriate controls across systems and processes. Facilitate and support independent third-party audits such as SOC1, SOC2, ISO audits etc. Demonstrate excellent communication skills valuable for managing Audits and working collaboratively with other teams Work on tooling, solutions, and...

About the Role: OSTTRA India The Role: Software Engineer - Full Stack The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create...

About the Role: Grade Level (for internal use): 05 The Role: w e are looking for an apprentice for a period of 12 months to support our global chemical consulting team in terms of research, analyze, managing data and supporting activities of senior team members by producing quick-turnaround analysis and research for publications, consulting projects, and client presentations. The Team: You will be a part of our global dynamic Chemical Consulting team with ever expanding new ways of creating and advising chemical producers, governments, financial institutions, and technology providers operating along the chemical value chain, from commodity to specialty chemicals. With in-house expertise spanning across the value chain and markets, our team are uniquely equipped to deliver bespoke projects that meet each customer's individual requirements. Responsibilities: Independent research via the library or Internet.  Possess research and analytical...

About the Role: Grade Level (for internal use): 08 The Team: We act as a bridge between the sales team and salesforce. Support sales managers with internal/External business activities by managing all contracts and opportunity related queries. We maintain the contract and opportunity life cycle as per the process and guidelines. We contribute to every stage of the sales cycle and ensure that the data in Salesforce remains up-to-date and relevant. Handles administrative and technical tasks, creates reports & dashboards to streamlines processes. A ssisting all stakeholders provide solutions so that contracts and opportunities are processed accurately in Salesforce . The Impact: As a Contract & Sales Operations Specialist, you will have the opportunity to work in a team that’s expanding vertically in terms of products being supported.   What’s in it for you: This is an integral role in a challenging and rewarding environment. This position will suit...

About the Role: Grade Level (for internal use): 12 The Team The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. The Enterprise Solutions Technology function is accountable for delivering technology solutions for the Enterprise Solutions products, in partnership with the product, commercial and wider divisional functions. The Enterprise Solutions Technology function comprises of the Business Segment / Product aligned delivery functions, Architecture & Design, Technology & Infrastructure Services, Engineering Enablement Services & Industrialization, Data Science & Data Engineering and Project Management Office. The Impact...

About the Role: Grade Level (for internal use): 10 The S&P WSO (Wall Street Office) is the industry leader in leveraged loan and high-yield solutions providing comprehensive products and services for portfolio management, servicing, reporting, and analysis. Our portfolio management solution gives immediate access to real-time reference and transactional data on various asset classes. Its functionality is tailored to handle the unique behavior of bank loans and compliance reporting required for complex structures. We have offices in different locations, India, Dallas, Manchester, who work towards common goal for developing WSO Software. We are closely working with the Business to align the product with business requirements. The Impact: This is a great time to be joining a truly global team on a great technology journey. This is a great product covering multi-asset classes in both a pre/post-trade capacity with real-time reporting functionality. If you...

About the Role: Grade Level (for internal use): 10 The Team: The S&P WSO (Wall Street Office) is the industry leader in leveraged loan and high-yield solutions providing comprehensive products and services for portfolio management, servicing, reporting, and analysis. Our portfolio management solution gives immediate access to real-time reference and transactional data on various asset classes. Its functionality is tailored to handle the unique behavior of bank loans and compliance reporting required for complex structures. We have offices in different locations, India, Dallas, Manchester, who work towards common goal for developing WSO Software. We are closely working with the Business to align the product with business requirements. The Impact: This is a great time to be joining a truly global team on a great technology journey. This is a great product covering multi-asset classes in both a pre/post-trade capacity with real-time reporting functionality....

About the Role: Grade Level (for internal use): 10 The S&P WSO (Wall Street Office) is the industry leader in leveraged loan and high-yield solutions providing comprehensive products and services for portfolio management, servicing, reporting, and analysis. Our portfolio management solution gives immediate access to real-time reference and transactional data on various asset classes. Its functionality is tailored to handle the unique behavior of bank loans and compliance reporting required for complex structures. We have offices in different locations, India, Dallas, Manchester, who work towards common goal for developing WSO Software. We are closely working with the Business to align the product with business requirements. The Impact: This is a great time to be joining a truly global team on a great technology journey. This is a great product covering multi-asset classes in both a pre/post-trade capacity with real-time reporting functionality. If you...

About the Role: Grade Level (for internal use): 09 The Role: Third Party Relationship Manager The Team: The Assessment Services Third Party Relationship manager is responsible for supporting the KY3P Assessment Business. The role is focused on onboarding third party service providers into the overall assessment process, delivering the value proposition and providing updates to both internal and external stakeholders. This role plays a crucial part in enhancing the third-party data coverage and support the growth of assessment services business. The Impact: Our assessment services business is focused on providing high value assessments to our customers. The assessments are conducted on third party service providers of KY3P customers. Once the request is received, our team initiates a relationship with the third party service provider, qualifying the overall engagement and is responsible for the overall onboarding process. We are also responsible for collecting...

About the Role: Grade Level (for internal use): 10 The Role: Third Party Relationship Manager The Team: The Assessment Services Third Party Relationship manager is responsible for supporting the KY3P Assessment Business. The role is focused on onboarding third party service providers into the overall assessment process, delivering the value proposition and providing updates to both internal and external stakeholders. This role plays a crucial part in enhancing the third-party data coverage and support the growth of assessment services business. The Impact: Our assessment services business is focused on providing high value assessments to our customers. The assessments are conducted on third party service providers of KY3P customers. Once the request is received, our team initiates a relationship with the third party service provider, qualifying the overall engagement and is responsible for the overall onboarding process. We are also responsible for collecting...

About the Role: Grade Level (for internal use): 11 The Team : The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role : We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj...

About the Role: Grade Level (for internal use): 10 The Team: S&P Global Mobility is looking for a data engineer/data scientist who will part of our Data Science and GenAI team, the ideal candidate should be highly motivated and goal-oriented, with an encouraging attitude of working in a very dynamic work environment with a wide range of stakeholders and functional teams. The impact: As a Gen AI Data Engineer at S&P Global, you will slice and dice data, analyze information, communicate your findings, build GenAI pipelines and collaborate on product development. The outcome of your work will serve multiple business purposes, from commercialized software solution development, driving internal business decisions, to consulting external clients. You will be also responsible for GenAI application development. Responsibilities: • Work on GenAI/LLM data pipelines and applications • Build agentic frameworks with GenAI • Design, develop, and maintain...

About the Role: Grade Level (for internal use): 13 Job Description Summary You will work with a team of Infinity, ambitious, and hard-working software professionals recruited from reputed universities and industries. The team is responsible for the architecture, design, development, quality, and maintenance of the next generation EDM application - a desktop app, web, and cloud platform. Job Description What’s in it for you:  This is the place to utilize your existing software development skills while having the chance to become exposed to the latest cutting-edge technologies available in the market. Alongside you get opportunities to: •    Mentor and work with a skilled team while shaping the future of our products. •    Build a next-generation UI EDM product that consumers can rely on to take their business decisions. •    Drive projects for Estimation, Planning and Tracking •    Build, develop, and guide high-performing talent to guide their growth...

About the job Be the Future of Finance with Cutting-Edge Technology! Join our dynamic team and drive innovation in financial tech support.​ Person with mindset to boost stability for Finance applications.​In Group Finance Service management in Saxo, we are responsible for carrying out support to our Finance business stakeholders in terms of technical data and service issues.​You will support and corporate with Dev colleagues, assessing issues related to applications and driving root cause analysis.​ ​ Responsibilities Taking care of support and automation activities for developed applications.​ Managing & closing Risks for production application​ Handling Technical audits with respect to applications.​ Take key initiative which bring stability to application. For e.g. Monitoring through Dashboard or create business specific dashboards. ​ Technology and Business stakeholder management.​ Facilitate root cause analysis and postmortem learnings after major...

About the Role: Grade Level (for internal use): 09 The Team: S&P Global Market Intelligence Cross Reference Services team is part of the Data Operations. The team is involved in acquiring and managing company and security identifiers such as ISIN, CUSIP, SEDOL, LEI, D&B DUNs data from 3rd party vendor. It also works on Data Collection, enrichment, correction and standardizing of the data to produce market leading cross reference product namely GICRS and BECRS. The Impact: You will be responsible for handling client questions for cross refence products, understanding their requirements and providing them with the best solution. You will be working closely with product management, client support, data management and data operations to provide superior customer experience. What’s in it for you: This is an individual contributor role. This position provides an opportunity to work with client support to directly influence the client experience. We...

About the Role: Grade Level (for internal use): 09 The Role: Digital Engagement & Training Associate The Team: The Capital IQ Solutions Business Development Team works collaboratively, with a wide mix of internal and external stakeholders, to affect the growth strategy of S&P Global’s CIQ and CIQ Pro franchise, including: execution of revenue and growth strategy for the desktop; establish packaging and pricing with alignment from other Business Lines, Sales & Marketing; own the day-to-day desktop customer experience; and deliver insights to inform desktop roadmap Within the CIQ Solutions Business Development Team, the Digital Engagement & Training Team (the Team) manages the digital and self-service resources available today in CIQ and CIQ Pro to help engage, communicate, and train our users within all client segments. The different tools and resources managed by the team include: CIQ & CIQ Pro Release Management, CIQ Pro Academy, Videos,...

About the Role: Grade Level (for internal use): 12 The Role: Associate Director, Data Science     Grade Level : 1 2     The Location : Gurgaon     The Team:    You will be joining a dynamic and rapidly expanding organization within the S&P Global Market Intelligence division, becoming an integral part of a team of highly motivated and professional Data Scientists. This team is dedicated to extracting valuable insights and knowledge from complex datasets to drive innovation and solve strategic business challenges. What distinguishes this team is its strong emphasis on empirical evidence, continuous learning, and a balanced approach to technical rigor, creative problem-solving, and delivering tangible value through data-driven solutions. Currently, the team's focus is on implementing several enterprise-scale projects powered by cutting-edge GenAI technology.   Responsibilities &...