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70 head of quality assurance outcome testing jobs found

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Starling Bank
Head of Quality Assurance & Outcome Testing
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. Since our launch in 2014, we’ve opened over three million accounts and we've been voted Best Current Account Provider five years in a row. We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023. We're excited to be recruiting for this brand new role to join our Customer Outcome and Resolution leadership team! This role will closely with the Customer Outcomes & Resolution Director to define the QA and Outcome testing strategy, approach and execution. Additionally, the Head of QA & OT will support the delivery of strategic objectives that...

Mar 15, 2023
Starling Bank
Head of Quality Assurance & Outcome Testing
Starling Bank Southampton, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. Since our launch in 2014, we’ve opened over three million accounts and we've been voted Best Current Account Provider five years in a row. We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023. We're excited to be recruiting for this brand new role to join our Customer Outcome and Resolution leadership team! This role will closely with the Customer Outcomes & Resolution Director to define the QA and Outcome testing strategy, approach and execution. Additionally, the Head of QA & OT will support the delivery of strategic objectives that...

Mar 15, 2023
Starling Bank
Head of Quality Assurance & Outcome Testing
Starling Bank Manchester, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. Since our launch in 2014, we’ve opened over three million accounts and we've been voted Best Current Account Provider five years in a row. We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023. We're excited to be recruiting for this brand new role to join our Customer Outcome and Resolution leadership team! This role will closely with the Customer Outcomes & Resolution Director to define the QA and Outcome testing strategy, approach and execution. Additionally, the Head of QA & OT will support the delivery of strategic objectives that...

Mar 15, 2023
Euronext
Full time
 
IT Internal Auditor
Euronext Paris, France
Department and team details The Internal Audit team supports Euronext in achieving its objectives by providing independent, objective assurance and advisory services to help management evaluate and improve the effectiveness of risk management, control and governance processes. The Euronext Internal Audit Team is composed of 15 auditors located throughout Europe. The internal Audit function is undergoing a substantial transformation in order to adapt to the recent growth of Euronext. Euronext is strengthening its audit function by building a strong audit community as part of the matrix organization of the Euronext federal model. Internal Auditors are working both locally and across the geographical entities where Euronext is established. They are covering all underlying activities such as markets, CSDs, Clearing House, post trade, corporate services and other smaller entities of the group; as well as all support functions such as IT, Compliance, Risk etc. The Euronext...

Feb 17, 2023
Hargreaves Lansdown
Full time
 
Senior Information Security Analyst
Hargreaves Lansdown 1 Canon's Rd, Bristol BS1 5UH, UK
Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role The Senior Information Security Analyst is a specialist role with the primary focus being Information Security Governance, Risk & Compliance. They deputise for the Information Security Manager and are jointly responsible for ensuring HL's Information Security Management System remains effective in protecting HL critical information assets within risk appetite. This requires a mixture of technical, and non-technical information security risk experience. What you will be doing Deputise for the Information Security Management team in ensuring HL's ISMS remains effective in protecting HL critical information assets within risk appetite Deliver advisory services to the business on projects and BAU activities to ensure security is...

Mar 22, 2023
Hargreaves Lansdown
Full time
 
Senior Manager - Service Performance Improvements
Hargreaves Lansdown 1 Canon's Rd, Bristol BS1 5UH, UK
Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role Our Omni Channel team is growing! We are looking for an IVR Manager to joining our Service Planning & Performance team. This is a new position, providing an excellent opportunity to shape and lead our Client Contact Services Performance function. HL is going through a transformation- incorporating new technologies into our contact centre so you will be at the forefront of designing our operational structure, whilst balancing efficient outcomes for our clients. As IVR Manager you will be accountable for developing a best in class IVR Roadmap for our Helpdesk and Operations teams involving IVR Strategy, IVR guided speech, IVR Self-help, Contact routing, Queue set up and other contact services technology within Omni channel. The role is...

Mar 22, 2023
London Stock Exchange Group
Full time
 
Agile Delivery Manager
London Stock Exchange Group Bulevardul Iuliu Maniu, București, Romania
Role requirements: · Partner closely with Technical Product Managers (TPM), Business Architects and the business stakeholders from all trading venues. · Demonstrate deep understanding of the business’s needs, strategy and goals. · Lead teams with minimum support, finding pathways with projects with ambiguity, and escalating problems to the appropriate level when necessary. · Demonstrate strong consulting expertise by strategically leading and navigating crucial conversations with our stakeholders. · Facilitate discovery sessions with delivery teams and TPMs · Manage scope and schedules with an Agile approach to prioritization and value delivery · Perform the Scrum Master role for the technical delivery team: facilitate daily stand-ups, sprint planning and retrospective ceremonies, attend and facilitate sprint Show and Tells · Help to maintain a product roadmap; in conjunction with a Product Owner create and manage user stories and product backlog · Ensure teams...

Mar 22, 2023
London Stock Exchange Group
Full time
 
UAT Test Manager at LSEG, Market Operations
London Stock Exchange Group Śląska 23-25, 81-314 Gdynia, Poland
We are searching for UAT Test Manager at LSEG, Market Operations Strong Test Manager is required to support User Acceptance Testing for a project within LSEG, Market Operations Role summary The UAT Test Manager is responsible for performing full range of activities required for User Acceptance Testing for Market Operations. The role encompasses full responsibility for creating and leading the team to achieve the UAT test phase. The role involves being responsible for defining and following quality gates, resource planning and management, assisting and facilitating issues resolution, ensuring mitigation actions are in place, when required. The role also includes the support of automation framework development, improvement of UAT processes and coordination and control over the teams’ deliverables. The role requires strong financial industry background. Department Description Market Operations have a range of responsibilities across LSE, Turquoise and FX, including...

Mar 22, 2023
Exness
Full time
 
Program Specialist, Operational Excellence
Exness South East Asia
With over 2,000 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: You will support our customer services operations in achieving client and employee satisfaction and optimal results on efficiency metrics while earning maximum potential in performance through sustainable and repeatable process improvement strategies. You will execute, participate, monitor, and document process-improvement projects to drive better performance and profitability. You will provide both consultations, coaching, and direction to the operations teams to reach their internal and external goals via technical...

Mar 22, 2023
Financial Times
Principal, fDi Strategies (London/ Belfast/ Berlin)
Financial Times Belfast, UK
About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we give all...

Mar 21, 2023
Financial Times
Principal, fDi Strategies (London/ Belfast/ Berlin)
Financial Times London, UK
About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we give all...

Mar 21, 2023
Financial Times
Principal, fDi Strategies (London/ Belfast/ Berlin)
Financial Times Berlin, Germany
About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we give all...

Mar 21, 2023
Hargreaves Lansdown
Full time
 
Senior Delivery Manager - CRM
Hargreaves Lansdown 1 Canon's Rd, Bristol BS1 5UH, UK
Excited to grow your career? Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL. Senior Delivery Manager - CRM Bristol, England, United Kingdom (Hybrid) Full-time: Senior We have returned to the office, however for this role we offer a flexible working pattern with a expectation of a few days a month in the office. About HL Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in your future at Hargreaves Lansdown (HL). Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that...

Mar 21, 2023
London Stock Exchange Group
Full time
 
Cloud & Developer Architect, Director
London Stock Exchange Group New York, NY, USA
Key responsibilities Support the evolution of Group CDA strategies Work with the new ways of working operating model focusing on building a Communities of Practice (CoP) framework  Establish first tranche of CoP’s, focusing on the continual operations and tuning of the agile practice and ensuring that the CoP’s are running constructively Work with Communities of Practice to define cloud and developer service strategies, standards, architecture, blueprints, processes, and patterns Influence the wider technology community and leverages relationships with other technology functions, vendors, and industry to seek and adopt best practices in CDA Leverages emerging & innovative technologies in Cloud and Development to enable simplification of technology landscape and service consumption to improve customer experience and drive cost reduction Provides leadership in defining technical integration architecture strategy including IaaS, PaaS, SaaS, SDLC, Web3 and EAI Advocate...

Mar 21, 2023
London Stock Exchange Group
Full time
 
Quality Assurance Analyst
London Stock Exchange Group Colombo, Sri Lanka
Role Purpose Leads quality control tests and analysis of outcomes to ensure technology solutions meet or exceed user acceptances standards and requirements. Role Responsibilities - Leads a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements - Assigns required tests to Analysts - Drafts and revises test plans and scripts to ensure alignment with standards and technology strategy - Studies requirement specifications and raise clarifications with Business and Technical Analysts - Leads the ongoing maintenance of customer technologies, resolving issues and escalating where necessary - Recommends and supports the implementation of improvements to quality control frameworks, processes and best practices. Minimum Requirements - Degree in Computer Science, Software Engineering or Electronics / Electrical Engineering, or equivalent - Knowledge of standard software quality assurance processes and...

Mar 21, 2023
London Stock Exchange Group
Full time
 
Quality Assurance Analyst
London Stock Exchange Group Colombo, Sri Lanka
Role Purpose Leads quality control tests and analysis of outcomes to ensure technology solutions meet or exceed user acceptances standards and requirements. Role Responsibilities - Leads a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements - Assigns required tests to Analysts - Drafts and revises test plans and scripts to ensure alignment with standards and technology strategy - Studies requirement specifications and raise clarifications with Business and Technical Analysts - Leads the ongoing maintenance of customer technologies, resolving issues and escalating where necessary - Recommends and supports the implementation of improvements to quality control frameworks, processes and best practices. Minimum Requirements - Degree in Computer Science, Software Engineering or Electronics / Electrical Engineering, or equivalent - Knowledge of standard software quality assurance processes and...

Mar 20, 2023
London Stock Exchange Group
Full time
 
Infrastructure Controller (Fixed-term)
London Stock Exchange Group Bulevardul Iuliu Maniu, București, Romania
Business Infrastructure Services (BIS) function is responsible for providing infrastructure services that enable our businesses and business aligned technology teams to meet their objectives. As an Infrastructure Control & Audit Senior Associate and member of the BIS Infrastructure Control & Audit team, you will be involved in various projects and initiatives which spans various business units under tight deadlines. Maturity, high judgment, negotiation skills, ability to influence, analytical talent are essential traits required to be successful in this role. The ideal candidate is an intellectually curious IT enthusiast with a knack for getting things done, efficiently prioritising, and breaking complex scenarios into smaller manageable pieces to provide best outcomes among multiple scenarios, earn the trust of stakeholders, and improve the efficiency of cross-functional organization. Key responsibilities: • Internal and External Audit engagement...

Mar 18, 2023
Hargreaves Lansdown
Full time
 
Principal Engineer
Hargreaves Lansdown 83 Alma Rd, Redland, Bristol BS8 2DP, UK
Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role We believe we can leverage digital and data as a force for good to help clients better understand and manage their investments and savings, help them learn how to be financially resilient and engage with them to drive to their goals. We will do this, by becoming exceptionally good at technology, working on cloud infrastructure, being data-driven, product-led and operating at pace. To drive this transformation, we are building a blend of best-in-class platforms and individual product teams who are empowered to deliver results, securely and safely. Our core ethos is putting clients at the heart of everything we do, and all our actions are aimed to drive long term good outcomes for our clients. As a Principal Engineer, you will be at the...

Mar 17, 2023
Hargreaves Lansdown
Full time
 
Investment Due Diligence Analyst
Hargreaves Lansdown 1 Canon's Rd, Bristol BS1 5UH, UK
Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. About the role This is an exciting opportunity to play a key role in delivering due diligence to support Hargreaves Lansdown Fund Management (HLFM) strategic activity over the next 12 months. As Investment Due Diligence Analyst, you will be reviewing, clarifying, and assessing the due diligence submissions for the third-party funds used in HLFM’s funds-of-funds. This fast-paced 12-month fixed-term role offers the chance to gain valuable insight into Fund Management and play a crucial part in delivering HL’s strategy. You will use your experience and professional judgement, in hand with HL’s Due Diligence Framework, to draw conclusions and report your results to internal stakeholders in our Investment Research and Fund Management teams. What you’ll be...

Mar 17, 2023
S&P Global
Full time
 
Director - Enterprise IT
S&P Global Hiranandani Business Park, Central Ave, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076, India
The Role: Director IT Audit – Enterprise Technology The Location: Mumbai / Hyderabad (INDIA) The Team: S&P Global is a leader in credit ratings, benchmarks and analytics for the global capital and commodity markets. Reporting to the Senior Director, you will be part of a global and diverse team with coverage for enterprise-wide Applications. The S&P Global Internal Audit function is a global team with auditors located in the U.S., London, India, Tokyo, & Taiwan. The Enterprise Technology  Audit team is a critical unit of the global Audit function and performs audits focusing on S&P Global Technologies (Infrastructure, Workplace Technology, Applications and Information Security). The Impact: This professional will be part of audit leadership team, focusing on audit plan management and execution of Technology audits globally. This role will provide senior executives a companywide perspective of the state of the internal technology environment and...

Mar 16, 2023
fiserv
Full time
 
Military-Affiliated Technology Analyst Program (Berkeley Heights, NJ)
fiserv Berkeley Heights, NJ, USA
Job Title Military-Affiliated Technology Analyst Program (Berkeley Heights, NJ) Job Purpose Fiserv’s Military-Affiliated Technology Analyst Program is an early career development program where candidates experience two structured assignments within one specific track over a 2 - 2.5-year time period. Each assignment builds upon the other and together will provide a breadth of experience within Fintech and unique to you! We are looking for recent university graduates with drive, enthusiasm, and an evolving target for their careers. We are also looking for U.S. veteran, military spouse, Guard and Reserve candidates. The best and brightest will be the framework of the firm’s future, a pipeline of top talent for positions in critical functional areas across the firm. You must possess unrestricted work authorization and not require future sponsorship.  What you will do: As a part of the Application Development track within the Technology Analyst Program, you will...

Mar 15, 2023
Starling Bank
Full time
 
Quality Assurance Insights & Planning Specialist
Starling Bank Cardiff, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. Since our launch in 2014, we’ve opened over three million accounts and we've been voted Best Current Account Provider five years in a row. We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023. As our quality assurance teams grow and put more focus on the impact of quality on our customers, we are looking for a dedicated insights and planning specialist to lead the way in helping our audience understand qualitatively what the themes and trends that are being reported mean and how to address them. As a bank, these insights and actions are...

Mar 15, 2023
Starling Bank
Full time
 
Quality Assurance Insights & Planning Specialist
Starling Bank Southampton, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. Since our launch in 2014, we’ve opened over three million accounts and we've been voted Best Current Account Provider five years in a row. We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023. As our quality assurance teams grow and put more focus on the impact of quality on our customers, we are looking for a dedicated insights and planning specialist to lead the way in helping our audience understand qualitatively what the themes and trends that are being reported mean and how to address them. As a bank, these insights and actions are...

Mar 15, 2023
Starling Bank
Full time
 
Quality Assurance Insights & Planning Specialist
Starling Bank Manchester, UK
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. Since our launch in 2014, we’ve opened over three million accounts and we've been voted Best Current Account Provider five years in a row. We employ more than 2,300 people across our London, Southampton and Cardiff offices and will open our Manchester office in 2023. As our quality assurance teams grow and put more focus on the impact of quality on our customers, we are looking for a dedicated insights and planning specialist to lead the way in helping our audience understand qualitatively what the themes and trends that are being reported mean and how to address them. As a bank, these insights and actions are...

Mar 15, 2023
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