15 fx trade support specialist jobs found

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Operations Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues...

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues Identify and communicate...

Job Description Summary We are looking for an energetic trading platform support specialist to be a part of our global and dynamic FX Operations Support team. The ideal candidate will have previous support experience (preferably FX/Option), have strong communication skills, and must be a fast learner. The ideal candidate must have a can-do attitude.  Opportunity to work in one of the world’s leading trading platform providers.  Job Description Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and RMs alike Investigate and resolve client issues related to trade execution, confirmation, and STP based Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues...

Role Responsibilities Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate and resolve client issues related to trade execution, confirmation, and STP Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues Identify and communicate urgent issues that may have associated P/L and franchise risk Build knowledge of the market place and keep up with current industry trends Work with the global team to ensure support is aligned around all regions Able to do some out of hours/weekend work when necessary Experience and Qualifications Required Excellent customer service skills Ability to differentiate and...

Role Responsibilities Structure, negotiate and close deals Proactively identify pipeline opportunities, governed by the Sales Strategy and Execution Team and with the support of the Account Managers Develop the sales strategy for the FX Solutions proposition within the ASEAN market Provide insights and share Refinitiv thought leadership on the FX Solutions proposition with customers Deliver customer demonstrations on the FX Soultions proposition Qualifications and Experience Required Deep market understanding of the Financial market data and solutions market including a) expert understanding of financial markets b) knowledge of the financial desktop and solutions markets, and c) a strong understanding of customers' business model workflow across front, mid and back office World class selling skills (identify, develop, & articulate proposition / consultative selling) as a hunter Strong sales closer Be a Product and Workflow Expert in FX...

Role Responsibilities Log all inquiries, and track every ticket through to resolution in Salesforce CRM Handle all incoming inquiries from external clients and internal Sales and Relationship Managers alike Investigate and resolve client issues related to trade execution, confirmation, and STP Provide clients with training and guidance on system functionality and workflow Resolve technical issues in conjunction with application support, network, and development teams Work with external vendors and partners to resolve trade and order issues Identify and communicate urgent issues that may have associated P/L and franchise risk Build knowledge of the market place and keep up with current industry trends Work with the global team to ensure support is aligned around all regions Able to do some out of hours/weekend work when necessary Experience and Qualifications Required Excellent customer service skills Ability to differentiate and...

Position Summary At Refinitiv, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. As a Customer Success Specialist, you will be responsible for fostering intimate relationships and being a trusted advisor to our Customers who utilize our Pre-trade, trade and post-trade products and services in the FX area through the customer experience journey. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of our customers and end-users. You will work mainly with client groups in Front-office in financial services, Corporate Treasury. You will own the Customer Success Plans and the delivery of all agreed upon milestones. You will visit customers and build relationships with key stakeholders and user community to ensure we are delivering the ultimate customer experience....

Position Summary At Refinitiv, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. As a Customer Success Specialist, you will be responsible for fostering intimate relationships and being a trusted advisor to our Customers who utilize our Pre-trade, trade and post-trade products and services in the FX area through the customer experience journey. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of our customers and end-users. You will work mainly with client groups in Front-office in financial services, Corporate Treasury. You will own the Customer Success Plans and the delivery of all agreed upon milestones. You will visit customers and build relationships with key stakeholders and user community to ensure we are delivering the ultimate customer experience....

Job Title Java Developer - Enterprise Data Job Description Accelerate your career with a world leader in financial trading and investments We have an exceptional opportunity to join Instrument System team as a senior developer. You will be responsible for services that help manage IG offering across multiple asset classes (Equity, FX, Commodities, Rates, Bonds) via automated channels with an opportunity to work on a green field project to completely renovate the existing system. Instrument data is the starting point for many other systems so that eventually IG clients can trade. You will be: Delivering high-quality software within a complex business domain Contributing to first-class technical solutions that can handle high volumes of transactions Collaborating with the business Maintaining high operational standards within a regulated financial business Ensuring our systems are highly available and resilient to extreme market events Who we...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking a Trading Platform Administrator to join our rapidly growing global workforce in Sofia. We are looking for a results-driven individual with a passion for the financial markets who is highly motivated with outstanding interpersonal skills. A strong candidate will possess the aptitude to work under their own initiative and deliver only the very best service. You will need to be...

Digital Marketing Manager ThinkMarkets Kuala Lumpur, Malaysia Digital & Search Marketing (Marketing & Communications) Full time ThinkMarkets is seeking an experienced and dynamic Digital Marketing Manager to join our in-house growing Digital Marketing team. This unique opportunity will focus on leading business growth by orchestrating marketing campaigns, analysing performance, and implementing processes to ensure the success and motivation of the digital marketing team. In this role, you will be responsible for driving a performance-based culture, optimizing campaigns and communications across all media channels via implementing a marketing strategy that echoes the overall vision of the business. You will promote engagement of the market through efficacious email and marketing communications, always seeking to improve ThinkMarkets’ presence and brand through compelling and innovative marketing material. The ideal candidate will be process-oriented,...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. We would like to welcome a dynamic/detailed-oriented/engaged/motivated Education Partner  in our office in  Kenya As Education Partner, you responsible for maintaining client...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. We would like to welcome a dynamic/detailed-oriented/engaged/motivated Education Partner  in our office in  Kenya As Education Partner, you responsible for maintaining client...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. We would like to welcome a dynamic/detailed-oriented/engaged/motivated Education Partner  in our office in  Kenya As Education Partner, you responsible for...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.  At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility.   Think finance is stuffy? Think again.   We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our  Trading Operations Center  would like to welcome a dynamic and engaged  Trade support – Onboarding Engineer  in our office in ...