15 finance jobs found in Manila

About the Role: Grade Level (for internal use): 08 Job Description S&P Global Market Intelligence  The Role: Customer Success Manager  Grade: 8  The Location: Manila  The Team: It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts.  The Impact:  Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client...

About Us:   The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and findan empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenged, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.   Our commitment to diversity and inclusion in the workplace:   At the FT, we...

About the Role: Grade Level (for internal use): 09 Job Description The Role: (Korean Speaker) Customer Success Manager  Grade: 9 The Location: Manila  The Team: It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts.  The Impact:  Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role...

About the Role: Grade Level (for internal use): 08 The Role: Benefits Invoice Processor The Team: Our team is collaborative and focuses on the Wellbeing and Benefits for our colleagues across the globe, supporting over 40 countries. We value teamwork and are dedicated to ensuring that our global benefits processes run smoothly and efficiently. Responsibilities and Impact: Create, and p rocess invoices and other related documents timely and accurately within the required SLA & KPI Review and monitor compliance of invoice processing to terms and in accordance with Company Policy and Controls Review and ensure all Invoices are processed and matched for payment in accordance with the agreed Terms   Sort, review, match, and process invoices due for payment   Obtain and control the completeness of necessary documents for Invoice Processing   Resolve invoice discrepancies for timely payment...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview You will be reporting to the Data Operations Team Lead and be part of the Operations Office, working closely with the key business stakeholders to advance the technical strategy of the platform, system integrations, optimizations and strategical usage of Jira ecosystem in Broadridge Trading and Connectivity Solutions Responsibilities Optimize, configure, administrate and maintain our Atlassian Suite and its related workflows; Administrate, find solutions, execute on both routine, development and ad-hoc requests;  Work on the governance, prioritization and roadmap of the developments together with the team;  Training, supporting and consulting users; Create and maintain system and workflow documentation. Your Profile...

About the Role: Grade Level (for internal use): 07 The Role: Associate, Client Support - Capital Markets (APAC/EMEA) The Team: Our team is responsible for providing clients with world-class product support and research. We are the pioneer team for Capital IQ Product Operations and now the biggest Client Operations team in Manila supporting the Capital IQ and Capital IQ Pro platforms. We value excellence in our work as well as effective collaboration. These enable us to provide top notch support experience to our global clients. Responsibilities and Impact: The team is crucial in ensuring that clients maximize our products’ value and the financial data that they have access to. The role provides two pivotal advantages to you: The role will require you to become an effective communicator as you will be talking to different types of people. You will learn how to communicate solutions effectively while becoming critical in understanding problems and in...

About the Role: Grade Level (for internal use): 12 The Role: Data Delivery Operations Specialist The Team: S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.   The Impact: The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its...

About the Role: Grade Level (for internal use): 12 The Role: Data Delivery Operations Specialist The Team: S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.   The Impact: The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its...

About the Role: Grade Level (for internal use): 08 The Role: S&P Global Market Intelligence is seeking a commercial operations Application Associate to join our commercial operations team in Manila, Philippines. The Team:  The Commercial Operations team is the primary touchpoint for our clients and is the “face” of the company. Going above and beyond in our service offering is where this team adds value. The Commercial Operations team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and result-oriented providing exposure to a wide array of products, platforms and processes globally. We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work at the solution as one team. We work hard and play harder – we participate in cultural and sports events within as well as...

About the Role: Grade Level (for internal use): 07 About the   Role:  Mandarin/Korean Bilingual Associate, Client Services (Capital Markets) The Team:  Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support. Responsibilities and Impact:  Following approximately 2-3 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and...

About the Role: Grade Level (for internal use): 10 S&P Global Commodity Insights The Role: Customer Experience Specialist The Impact: It is a high-profile role that helps our leaders and colleagues understand our clients’ needs and preferences. You will play a crucial role in designing an exceptional experience for our customers contributing to a positive brand image and strengthening customer relationships. Responsibilities: Develop and implement customer experience initiatives to enhance satisfaction and loyalty. Contribute to and interpret customer research and analysis to understand clients’ needs, pain points, and preferences.  Collaborate with cross-functional teams on customer-centric initiatives and improvement projects. Monitor and analyse customer feedback and activity data to identify trends and areas for CX improvement. Develop and maintain customer journey maps to design and optimize the end-to-end customer experience....

About the Role: Grade Level (for internal use): 10 S&P Global Commodity Insights The Role: Client Service Manager (API) To assist with day-to-day management of Global API Team. It is a blend of management and hands on operational duties, such as responding to customer queries, taking calls. Responsible and accountable for managing and developing a team of people, setting direction, and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as needed basis. Team Leaders are required to understand how other business units operate, how their goals align with organizational goals and some other commercial support responsibility. The Team: The Client Service API team is responsible for the client implementation and on-going support of our Machine to Machine offering. Responsibilities include, but not limited to, supporting, and ensuring that the client experience is maximized. The...

About the Role: Grade Level (for internal use): 08 The Role: Specialist, Collections (EMEA) The Team: The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service. This position is responsible for ensuring delinquent accounts are resolved thus improving overall accounts receivable delinquency rates, reducing bad debt and improving cash flow. Key Responsibilities The primary responsibility of a debt collector is to follow-up with clients rigorously over calls and emails for payments of overdue invoices. Enforcing Policies and procedures related to payment, cancellation, and suspension/termination of customer services Accountable for all customer disputes and owning these through to resolution To ensure that all...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time...

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.   Responsibilities: Handle and review assigned SAR cases within available SLAs, including advising relevant stakeholders on next steps Maintain SAR escalation log and ensure all escalations to the team are promptly reviewed and resolved Maintain client off-boarding log and support client off-boarding process where required Where there are grounds for suspicion or requirement for guidance in relation to a case, escalate accordingly to the team lead and relevant MLROs Partner with relevant internal stakeholders to strengthen quality of SARs, and...