14 enterprise service desk analyst jobs found

Enterprise Service Desk Analyst As a global technology leader in Financial Services, IBKR has employees in several sites around the globe. As we continue to grow our staff and offices, globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team is looking for a Service Desk Analyst to help manage and triage users’ IT issues. The position is well-suited for someone looking to gain in-depth technical experiences and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify and define their technological issues. Working together with employees and team members, you will assist in creating and resolving support tickets, escalate specific technology issues to component owners, and maintain the trouble ticket queue. As part of an effective lifecycle, you will drive...

As a global technology leader in Financial Services, IBKR has employees in several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team is looking for a Service Desk Analyst to help manage and triage users’ IT issues. The position is well-suited for someone looking to gain in-depth technical experience and possessing a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalate specific technology issues to component owners, and maintain the trouble ticket queue. As part of an effective lifecycle, you will drive timely, effective resolution of issues...

As a global technology leader in Financial Services, IBKR has employees in several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team is looking for a Service Desk Analyst to help manage and triage users’ IT issues. The position is well-suited for someone looking to gain in-depth technical experience and possessing a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalate specific technology issues to component owners, and maintain the trouble ticket queue. As part of an effective lifecycle, you will drive timely, effective resolution of issues...

As a global technology leader in Financial Services, IBKR has employees in several sites around the globe. As we continue to grow our staff and offices, globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team is looking for a Service Desk Analyst to help manage and triage users’ IT issues. The position is well-suited for someone looking to gain in-depth technical experiences and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify and define their technological issues. Working together with employees and team members, you will assist in creating and resolving support tickets, escalate specific technology issues to component owners, and maintain the trouble ticket queue. As part of an effective lifecycle, you will drive timely, effective resolution of...

Segment : Corporate Grade (For Internal Applicants Only): Job Grade 08 Location : Ahmedabad The Role : The On/Offboarding coordinator will be responsible for receiving On/Offboarding requests from hiring managers. He/she will coordinate the On/Offboarding activities of new and transitioning employees. The On/Offboarding analyst will work under the On/Offboarding Manager to compile and report analytics to improve the current process. The Impact : Standardize enterprise on/off boarding processes within the firm. Reduction of costs and time to implement hardware/software to employees. Continual improvement of the On/Offboarding process. The Career Opportunity : Initiate, coordinate, and monitor new and existing employee on/off boarding activities with involved departments (i.e. Provisioning of ids for intranet, etc., equipment, telephones, security access cards).  Report to the On/Offboarding Manager, successes and failures in the process so...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Software Development Engineering - Advisor I Software Developer Advisor What does a successful Software Developer Advisor do at Fiserv? The Card Services ATM Managed Services team is looking for a Software Developer Advisor proficient in ATM applications and transaction driving, with experience in Windows systems administration, particularly building, maintaining, and deploying specialized Windows Gold Images.  What you...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Portfolio Manager What does a successful Portfolio Manager do at Fiserv? As a Portfolio Manager, you will manage a portfolio of projects, programs, and processes for Global Business Solutions (GBS) and the Enterprise Portfolio & Project Management organization which supports Fiserv’s GBS business unit. You will partner with the Business, Product, Finance, Application Development, and Implementation leaders and stakeholders to accurately...

The AI & ML Principal Engineer will collaborate closely with client and delivery teams to define and execute on AI/ML projects in alignment with company’s practice vision and goals. They will also lead, design, and implement strategic consulting projects leveraging Generative AI and Machine/Deep Learning methods and techniques, conduct POC/pilots, map solutions to client business processes, and develop technical value propositions for Lab49’s capabilities.   What you’ll do: Act as a principal consultant to clients in the Financial Services domain, understanding their unique challenges and requirements, and proposing AI/ML solutions that drive value and impact. Lead and execute on consulting engagements (design and implementation), client workshops, and presentations to showcase the potential of AI/ML technologies for clients. Manage client relationships and ensure the successful delivery of AI/ML projects on time and within budget. Collaborate...

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a skilled Service Desk Administrator to join our Enterprise Technology team in Hong Kong. We are looking for a smart, patient, and dedicated individual who will work with Tower’s employees to resolve hardware and software issues.  Responsibilities The Service Desk Administrator will be responsible for: Identifying, prioritizing, resolving and triaging incidents and requests Monitoring and overseeing the Service Desk Function, and reporting any incidents and escalations Proactively working on issues, identifying problem areas, and providing solutions to enhance quality of service and to prevent future problems Tracking and analyzing trends in Service Desk requests and generating reports Installing, Troubleshooting and supporting Windows and Linux desktops Creating new user accounts, Groups etc. Repairing and upgrading hardware including servers, desktops, laptops, printers,...

Gross remuneration per month: 5,500 – 10,500 BGN Stand out and lead the way. ​​Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance.  Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 6,000,000+ satisfied users across more than 200 jurisdictions. We are lean, and our approach is a dream come true — no legacy, no monolithic structures. This is how we unlock a real creative powerhouse in development. You Are the Creator: Produce software, service design, and implementation for...

Gross remuneration per month: 10,000 – 15,000 BGN Stand out and lead the way. ​​Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance.  Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 6,000,000+ satisfied users across more than 200 jurisdictions. We are lean, and our approach is a dream come true — no legacy, no monolithic structures. This is how we unlock a real creative powerhouse in development. You Are the Creator: Produce software, service design, and implementation for...

Optiver is looking for a Technical Operations Manager to help enable and advance the business’s technology strategy in an operationally sound and scalable manner. The Technical Operations function drives operational excellence within the Tech domain at Optiver – prioritizing and executing numerous projects simultaneously, all while enabling cross-team collaboration and owning multiple business-critical processes. The team focuses on continuous improvement, driving a wide range of initiatives forward consistently with efficiency and efficacy.  As a member of the Technical Operations and Operational Risk Management team, you will be responsible for operational improvements to allow the business to operate efficiently, effectively, and safely - all while working hand-in-hand with trading, development, and IT operations. If you are interested in gaining experience on the business  and  technical sides of a leading global trading firm while leveraging and continuing to develop...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

Une entreprise qui transforme le monde qui nous entoure Chez Palantir, nous concevons des logiciels qui offrent des solutions aux problèmes les plus importants au monde. Nous établissons des partenariats avec les institutions les plus influentes afin de leur permettre d’utiliser pleinement leurs données. Nos logiciels sont utilisés pour empêcher des attaques terroristes, découvrir de nouveaux médicaments, déjouer des fraudes bancaires, et bien plus encore. Si ces types de projets vous intéressent, nous serions heureux de vous accueillir parmi nous. Le poste En collaboration avec d’autres équipes Palantir, les membres de notre équipe chargée des transactions (la « Deal Team ») approchent proactivement nos clients professionnels, actuels ou potentiels, et pilotent la mise en forme et la négociation de conditions contractuelles pour permettre à Palantir de continuer à avoir un impact positif dans le monde. En tant que membre de la Deal Team, vous travaillez en...