718 customer service team member jobs found

About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we give all...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a LeadGen Specialist to join our team in the UK! The LeadGen Specialist will be a member of the LeadGen team within Broadridge’s Global Sales, Marketing and Solutions Organization reporting to the Head of International Lead Generation. This individual in this role will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales and marketing team to ensure that our company’s sales goals are met. Responsibilities Match Broadridge products and services with client pain points, using comprehensive knowledge and proof points to explain how our solutions meet customer needs Generate leads and build...

About the Role: Grade Level (for internal use): 12 The Role: Data Delivery Operations Specialist The Team: S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.   The Impact: The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its...

Job Description: About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Team: OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to...

Job Description Summary: Reporting to Cboe Europe BV President and Cboe Europe Group Trade Desk Director , t his permanent full-time position is responsible for managing all day-to-day operational activities across Cboe Europe B . V . This is an exciting position for the successful candidate to be at the forefront in the expansion of Cboe Europe B . V .     Location: Amsterdam, Netherlands – Full time; 40 hours over 5 days a week     Responsibilities   Manage the Trade Desk and operational functions for Cboe Europe B.V.   Be a member of the Cboe Europe B.V. Board of Directors and management team by:   Providing subject matter expertise and perspective pertaining to technology / operations strategic initiatives and issues in board and management meetings.   Preparing material ( e.g. presentations,...

About the Role: Grade Level (for internal use): 15 Head of Software Engineering: Self Service Platforms The Head of Software Engineering: Self Service Platforms will play a pivotal role in our strategic transformation from single application development to a self service platform-centric approach. The Self Service Platform teams will architect and build the next generation of our Index creation, calculation and runtime systems. This team will build the self service tooling to allow our quants and index engineers to develop Index methodologies and launch them into production. This team will also build the run-time environment that will calculate and distribute the indexes. As a key Leader of the Technology Organization, the Head of Software Engineering: Self Service Platforms will lead the execution of the platform strategy leveraging a portfolio of teams and programs that include software engineering, test engineers, data engineering, and software architects. The...

End Date Wednesday 25 September 2024 Salary Range £68,202 - £75,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Product Site Reliability Engineer SALARY : £68,202- £75,780 LOCATION(S):  Leeds, Bristol, Manchester, Halifax and Edinburgh HOURS:  Full time WORKING PATTERN:  At least two days per week (or 40% of your time) at one of our offices listed above. About this opportunity The Cloud Platform team is on the journey to create the next generation technical platform for Lloyds Banking Group that will be at the core of one of the UK's biggest financial service transformations. We're looking for a Product Site Reliability Engineer (SRE) to join our Cloud SRE team within the Cloud Platform. The successful candidate will have a unique opportunity to be part of an ambitious team with the...

About the Role: Grade Level (for internal use): 09 About the Role: The Team: The Wall Street Offices (WSO) Product Support team is responsible for assisting technical and business professionals with S&P's WSO product suite. This includes participating in product testing, product documentation, and providing valuable client feedback to the product teams. Responsibilities and Impact: S&P Global has an opening for a new member of the WSO Product Support team in Dallas. This role gives you an understanding of the Loan syndicate market and how this works in the financial market and this role offers so much to learn in terms of technical/operational aspects of the WSO Product suite. This role requires daily interaction with clients, assisting with usability questions, troubleshooting, and providing installation and configuration assistance for the S&P WSO product suite. Responsibilities: Responding to client inquiries via phone and e-mail...

Job Description: As an Accounts Payable Analyst you will provide financial, administrative and clerical support by ensuring payments are completed and expenses are controlled by processing, verifying and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner, as well as, assisting with the daily tasks listed below. You will report directly to the Supervisor, Accounts Payable.  TASKS Review and process incoming invoices for accuracy Handle invoice workflow exceptions and clear them from the system according to established procedures Respond to vendor queries in a professional and timely manner via team email box Vendor creation. Review and validate records for all new vendors and register them on the AP system Vendor maintenance – validate any requested changes to vendor records in line with company's compliance policy Monitor discount opportunities; scheduling and preparing checks;...

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com . Follow @blackstone on  LinkedIn ,  Twitter , and  Instagram .   The Global Corporate Services (GCS) team at Blackstone services all global offices and lines of businesses across the firm. The GCS team is delineated by its Corporate Real Estate & Strategy (CRES), Administrative Services (AS) and Travel & Expense...

About the Role: Grade Level (for internal use): 08 The Role : Product Analyst, Platforms & Tools The Team : The Digital Technology Services Platforms & Tools (DTS P&T ) is responsible for developing and managing tools enabling Service Management, Agile Execution, Project Portfolio Management , DevOps Tools and DTS BI , for all the S&P Global Divisions. The P&T team is spread across 5 major verticals as mentioned above and is responsible for managing close to 30 different Products in the above mentioned domains for the S&P Global Enterprise.    Responsibilities and Impact : Are you looking for an opportunity to advance your career as an innovative enterprise team member? The Platforms and Tools Team is looking for an innovative professional who can bring teamwork, creativity, and business analyst experience to a global team. What’s in it for you : As a Product Analyst on Platforms and Tools,...

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing. ROLE AND RESPONSIBILITIES (include but are not limited to): The Head of Distribution is charged with delivering our customer strategy, as well as responsibility for business development and relationship management in Singapore. The role will be part of the ExCo team and will take overall ownership for customer experience and lifecycle management in the region. Oversee and directly responsible for CMC's revenue generation in both CMC Invest and CFD business units including Sales, Sales Trading and Business Development. Key responsibilities:   Responsible for defining & implementing...

Overview Fix Term for 3 months (UoP or B2B), full-time (4-5 days per week in Krakow office), start date of the role mid-September 2024.   Connecting clients to markets – and talent to opportunity   With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.   Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.   Business Segment Overview:  Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing...

About Us:   The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the world. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.   Our commitment to diversity and inclusion in the workplace:   At the FT,...

About Us:   The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and findan empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenged, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.   Our commitment to diversity and inclusion in the workplace:   At the FT, we...

About the Role: Grade Level (for internal use): 12 Department Overview: S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Position Summary: S&P Global is seeking an experienced and self-motivated individual to manage both client relationships within the Portfolio Management Services group, as well as manage a team of Individual Contributors responsible for daily execution.  The successful candidate will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business.  Additional responsibilities include coordination of issue resolution, training, reporting, keen understanding/presentation of the clients' business structure, product pipeline, and market footprint. This individual will help set the vision of our team, as well as the daily tone of positive client...

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform globally, we share the passion to code, create, and ultimately build an open, accessible, and fair financial future, one piece of software at a time. Team Description At Blockchain.com, we aim to put our customers at the center of everything we do. The Customer Success team is at the forefront of delivering seamless support experiences and customer enablement to our rapidly growing global customer base. About the Role: We’re looking for a proactive and knowledgeable KYC Lead to join our front office team. This position offers a unique opportunity for someone with a solid foundation in KYC and AML to step into a role that blends hands-on operational work with strategic oversight. As a KYC Lead, you’ll be at the forefront of ensuring our customers' onboarding experience is smooth, compliant, and secure. You’ll manage a team of specialists,...

The main activities the team oversees are the onboarding of trading member for all Borsa Italiana markets (equity, derivatives and fixed income) following the relevant due diligence assessment; annual risk based due diligence and KYC; management of member profile changes to ensure ongoing compliance with regulation; service provider accreditation and providing relevant support and membership insight to Products and Sales teams’ initiatives to enhance and launch new trading products, including rules, pricing or contract changes To achieve the above goals the Membership Team works closely with clients and a number of other group teams and uses a customer web interface and a specific tool, Compliance Catalyst, to perform the KYC. The team is also directly involved in projects linked to the integration with Euronext Group and with the relevant impact that these have on the processes, procedures, contracts, regulation, systems related to the membership framework. To this extent...

About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we aim for...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Customer Marketing Manager - Global Product Marketing Adyen is looking for a market-oriented, proactive, and commercially minded Customer Marketing Manager to join our dynamic Product Marketing team. Our team goes beyond traditional Product Marketing to enable revenue growth. We do this by empowering regional Commercial and Marketing teams...

About the Role: Grade Level (for internal use): 10 S&P Global Market Intelligence The Role: Engineer III, UI Developer .NET Core, MVC with React The Team: Lending Solutions form the industry standard, web-based platform dedicated to automating the lifecycle of trades in the global loan markets. The loan settlement platform simplifies trade settlement by providing a fully digitized, integrated, collaborative, real-time platform for buyers, sellers, service providers and agent banks to capture, acknowledge, and settle primary and secondary market loan trades. It provides secure messaging solutions to improve settlement liquidity and efficiency in the loan markets, facilitates post-trade automation, and provide real-time reporting based on the status of open and historical trades. The wider business includes the leading global site for loan position reconciliation as well as secure wire instructions / administrative details, making our team a highly...

End Date Monday 16 September 2024 Salary Range £57,546 - £63,940 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Technical Service Designer SALARY: £57,546 - £63,940 LOCATION: Edinburgh HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two   days   per   week, or 40% of our time, at our Edinburgh location. About this Opportunity Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years. This means we’re well - placed to help...

Who is Tatum? A bunch of people developing a platform that makes it easier and more accessible for developers to work with blockchain. Supporting 100+ blockchains, company of 50 nice people in an international environment, and hundreds of engaging conversations. We are on search for a new colleague Cloud Infrastructure Engineer to join our team of 8 dedicated Engineers! If you're passionate about cloud infrastructure, looking for a collaborative environment, and are driven by a sense of ownership and respect for your work and colleagues, we'd love to hear from you. We have flat hierarchy, informal communication, and emphasis on individual contribution and autonomy. It's definitely a challenge, but it's worth it to be able to cultivate a great team of people and see the results of their work really make a difference. Previous knowledge of blockchain is not needed; we expect to train you in this area. We are just looking for a team member willing to learn new things. What you...