612 customer service representative jobs found

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Representative Our Mission We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do.   Our core...

Our Vision  As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.  We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?   What you will be doing Provide online instant text consultation and answering for platform users to solve user operation problems. Provide professional product consulting services for platform users. Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction. Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements. Provide customers with system and product updates to ensure they are kept...

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you. Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. Support is via a ticketing system and live chat that includes, but not limited to: customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. Support will be in Arabic & English, applicants need to speak both languages. However, this role will also cater for cross-support across other language lines....

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. How will you help Xe become more successful? The purpose of the Customer Care Expert role is to respond to inbound and outbound calls from our Global customer base working within a highly effective Care...

Our Vision  As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.  We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?    What you will be doing Provide online instant text consultation and answering for platform users to solve user operation problems. Provide professional product consulting services for platform users. Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction. Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements. Provide customers with system and product updates to ensure they are kept...

关于 OKX ： OKX是全球领先的数字资产交易平台，利用区块链技术为全球交易者提供先进的金融服务。 OKX 提供数百种代币和期货交易对，帮助交易者优化策略。我们也是按交易量计算的顶级数字资产交易平台之一，服务于 100 多个国家的数百万用户。 OKX衍生品仍然是全球一流的场所，日交易量约为100亿美元，被公认为行业黄金标准。我们相信区块链技术将消除交易壁垒，提高整个社会的交易效率，最终对全球经济产生重大影响。我们努力做出改变世界的创新成就，并不断改善我们的客户体验。 职位亮点： 高班次津贴 提供培训 交通方便 可步行至 MRT TRX 岗位职责： 通过电子邮件、聊天、语音和社交媒体等多种渠道处理来自全球客户的所有查询或问题 确认服务和程序改进的领域，并向助理经理/ 经理和主管提出建议 参与团队，参加定期的团队会议、讨论会，向同事和助理经理/ 经理/ 主管提供反馈和想法 将不能在商定的程序内完成的任何疑问或未解决的问题上报给 2 级或主管，并按照运营管理层的建议去解决问题 处理与网站、产品、平台和服务等相关的投诉和反馈 任职要求： 拥有出色的英语和中文口语和书面能力， 需要与来自中国或香港说中文的客户联系 强大的客户服务能力，高度积极的团队合作精神 拥有数字资产交换或交易的基础知识 表现出激励他人和取得成果的能力 快速打字技巧（每分钟至少 40 个单词） 基本电脑知识：MS Office、MS Outlook 和 Internet Explorer 以及其他应用程序 有呼叫中心客服相关工作经验者优先 愿意轮班工作 教育程度：大专以上文凭，任何相关专业 愿意到 Tun Razak Exchange 工作（步行至 MRT TRX） 最好有： 强大的人际交往能力 解决方案思维 优秀的时间管理 以结构化和专业的方式进行沟通的能力以达到优秀的交付 学习能力强 能够同时处理多项任务，同时有效地与吉隆坡和北京的全球客户、团队成员和运营管理进行沟通 为什么加入我们？ 有竞争力的薪酬待遇（基础工资 + 高班次津贴 + 绩效津贴 + 年度薪酬調整） 膳食津贴高达 RM 500/月...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Training Specialist, Lead Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank,...

About the job:   About the job:   The economy is always in motion. Developments on macroeconomic level have a major influence on how the stock market behaves. Will the interest rates continue to rise? How this will affect the stock market? And what does consumer confidence say about the current stock market climate?   If you have a genuine interest in financial markets, investing and love price charts with green and red color indications. If you get energy from assisting clients with the broad array of investment related queries then we might have a perfect job for you!   As a Junior Investment Specialist, you will be part of the dynamic department, consisting of Brokers, Investment Specialists and Customer Service Representatives that strive to help and support our clients. The team is anchored in Global Sales and aims to increase customer satisfaction.   As a Junior Investment Specialist you will be responsible for: Answering...

About the job:   The economy is always in motion. Developments on macroeconomic level have a major influence on how the stock market behaves. Will the interest rates continue to rise? How this will affect the stock market? And what does consumer confidence say about the current stock market climate?   If you have a genuine interest in financial markets, investing and love price charts with green and red color indications. If you get energy from assisting clients with the broad array of investment related queries then we might have a perfect job for you!   As a Junior Investment Specialist, you will be part of the dynamic department, consisting of Brokers, Investment Specialists and Customer Service Representatives that strive to help and support our clients. The team is anchored in Global Sales and aims to increase customer satisfaction.   As a Junior Investment Specialist you will be responsible for: Answering customer questions...

Part of the role will be to facilitate the client onboarding process by providing account opening guidance while building and maintaining long-term customer relationships as we expand our global service offerings with a focus on Japan. The successful candidate will be the first and most important impression new customers have of Interactive Brokers Securities Japan Inc. Responsibilities : Process new account opening documentation for retail and institutional clients in accordance with rules and regulations; Perform due diligence review and cross reference with multiple databases to ensure regulatory aspects of AML and KYC are completed prior to account opening; Correspond to inquiries and concerns externally with retail and institutional clients via telephone, e-mail and on-line chat; internally to sales representatives and customer service representatives; Research and resolve a wide variety of client question/issues on the account opening process; Multitask with a...

Part of the role will be to facilitate the client onboarding process by providing account opening guidance while building and maintaining long-term customer relationships as we expand our global service offerings with a focus on Japan. The successful candidate will be the first and most important impression new customers have of Interactive Brokers Securities Japan Inc. Responsibilities : Process new account opening documentation for retail and institutional clients in accordance with rules and regulations; Perform due diligence review and cross reference with multiple databases to ensure regulatory aspects of AML and KYC are completed prior to account opening; Correspond to inquiries and concerns externally with retail and institutional clients via telephone, e-mail and on-line chat; internally to sales representatives and customer service representatives; Research and resolve a wide variety of client question/issues on the account opening process; Multitask with a...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Tech Support What does a successful Client Tech Support Rep do at Fiserv? You will provide Level 2 support for the CFI portfolio responsible for client solution penetration, education, and issue resolution ownership. By increasing overall customer satisfaction, the position will support Fiserv revenue growth through increased retention and increased product/service penetration.  What you will do: Support the retention...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Manager What does a successful Client Manager do at Fiserv? You will provide Level 2 support for the CFI portfolio responsible for client solution penetration, education, and issue resolution ownership. By increasing overall customer satisfaction, the position will support Fiserv revenue growth through increased retention and increased product/service penetration.  What you will do: Support the retention and growth of the...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Tech Support Rep What does a successful Client Tech Support Rep do at Fiserv? In this position, you will work in a dynamic, professional, client service-oriented environment with financial institution clients. You will provide day-to-day support answering questions and addressing complex issues. Requests for support are received via multiple channels, including telephone, email, self-service case tools and internal business partners....

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Inside Sales Professional What does a successful Inside Sales Professional do at Merchant One from Fiserv? With a 20-year track record providing full-service credit card processing using the best technology available, Merchant One from Fiserv stands out as a top tier provider in multiple industries. Positioning ease of use and compliance as top-priorities, our Inside Sales Professionals provide quick and painless payment solutions to...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Application Support - Sr Professional II What Does a great Sr. Application Operations Engineer do? The Sr Application Operations Engineer will provide technical product support by diagnosing and fixing operational issues with our high-volume transaction processing applications, products, and platforms. Using product knowledge, subject matter expertise and technical skills, you will provide the highest level of service to resolve the...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Account Manager, GSP, IS Administration Account Manager, GSP, Issuer Solutions As an Account Manager, you will play a vital role within the firm and the GSP team acting as a focal point in the service relationship for our largest GSP and their Credit Unions and Financial Institutions. This opportunity enables you to manage a very large and strategically important key account, providing support on day to day operations and client initiatives. Job...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Kundenbetreuer (m/w/d) / Customer Service Specialist (m/w/d) Kundenbetreuer (m/w/d) / Customer Service Specialist (m/w/d) Überblick Für unser weiteres Wachstum und unserer Vision den besten Service der Branche zu bieten, suchen wir Sie als Customer Service Specialist. In dieser Rolle bearbeiten Sie die schriftlichen sowie telefonischen Anfragen unserer Kunden (Händler) und unterstützen diese bei der Bedienung und Installation von...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Remote Fiserv Technical Support Representative (POS) What does a successful Fiserv Technical Support Representative do at Fiserv? A Fiserv TSR serves as the central contact providing exceptional service and technical support experiences for Fiserv’s small to enterprise business merchants using Fiserv point of sale (POS) and credit card processing systems.  Fiserv point-of-sale (POS) terminals and credit card machines allow businesses to accept...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Tech Support Engineering – Professional ABOUT THE BUSINESS:    Bank Solutions delivers comprehensive bank platforms and valuable products and services for community, mid-tier, and large financial institutions.  Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management,...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Select Service Advisor Basic Qualifications for Consideration (Must meet all to be considered): o Strong Customer Service skills with high expectation for ownership of issues o Ability to multi-task in high volume workflow with minimum productivity requirements o Must have strong written and verbal communication skills to effectively communicate with varying levels of Management. o Strong mathematical, analytical, and investigative skills o...

Starting 2023, the LSEG Customer Connect (LCC) team is rapidly growing its footprint in Gdynia with a new Sales and Account Management hub tailor-made to maintain deep customer relationships to drive account revenue retention and growth. We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA – spanning across various customer segments. Key Accountabilities strategically develop client relationships for a portfolio of 150+ customers retain clients and grow revenue across your book of business keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals connect client use cases to our solution offering and be your clients go-to person drive product migrations and projects seeking service...

Starting 2023, the LSEG Customer Connect (LCC) team is rapidly growing its footprint in Gdynia with a new Sales and Account Management hub tailor-made to maintain deep customer relationships to drive account revenue retention and growth. We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA – spanning across various customer segments. Key Accountabilities strategically develop client relationships for a portfolio of 150+ customers retain clients and grow revenue across your book of business keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals connect client use cases to our solution offering and be your clients go-to person drive product migrations and projects seeking service...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Manager What does a successful Client Manager do at Fiserv? You will provide Level 2 support for the SMB Direct portfolio responsible for client solution penetration, education and issue resolution ownership. By increasing overall customer satisfaction, the position will support Fiserv revenue growth through increased retention and increased product/service penetration.  What you will do: Support the retention and growth of the...