731 customer service associate jobs found

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Remote Customer Service Associate * Must be a Nebraska Resident* Must Be a Nebraska Resident What does a successful Remote Customer Service Associate do at Fiserv? A Remote Customer Service Associate is smart, patient, technically savvy, customer focused teammate that helps support clients with financial transactions. You will be a problem solver, a person who is willing to take the extra step to provide great service and have the...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service - Associate II What does a successful Customer Service - Associate II do at FISERV/ ICICI Merchant Services? Plays a vital role for delivering exceptional customer experiences and maintaining the company's reputation for outstanding service. This position involves providing courteous and efficient support to our valued customers. What will you do: Respond promptly and professionally to customer inquiries through...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Associate - UNO Students Only This position is only available to current University of Nebraska Omaha students in Omaha Nebraska. What does a successful Customer Service Associate do at Fiserv? A Customer Service Associate is smart, patient, technically savvy, customer focused teammates to help support clients with financial transactions. We are looking for problem solvers, people who are willing to take the extra step...

Key accountabilities • Strategic commercial development: develop and execute an effective commercial plan to generate new business and deepen strategic relationships • Revenue management: develop and maintain revenues (including on a recurring basis) with existing and new clients by leveraging on the value proposition of product /service • Product development support: support development of new products and maintenance of existing products in line with client requirements; • Relationship management: make tactical and strategic contacts at the management level through client networks and other channels • Product & market development: build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound) • Client success: ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities • Integrated and...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English, Polish and Russian. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot about Trading Workflow:...

S&P Market Intelligence The Role: Associate Client Services - WSO The Team:  The Wall Street Offices (WSO) Product Support team is responsible for assisting technical and business professionals with the IHS Markit WSO product suite. This includes participating in product testing, product documentation, and providing valuable client feedback to the product teams. WSO Software is an integrated managed service and technology platform designed to simplify operations and reduce complexity across the credit lifecycle. WSO gives you real-time access to portfolio insights, workflow automation, and deal administration for diversified credit portfolios, CLOs, syndicated and leveraged loans. WSO's highly customizable features provide capabilities from trade capture, asset and deal administration to reconciliation, robust reporting, compliance and accounting. WSO is available as a hosted software solution, or a fully outsourced managed service powered by Amazon Web...

Job Description Building trusted markets —powered by our people. At Cboe Europe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe space to network, share ideas and create...

Excited to grow your career? Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you! About the role Operations Associate (SIPP & LISA Team). Permanent, full-time position. We have new position open for an Operation Associate to join our SIPP & LISA Operations Team. What our Operations Team does? Our operations team is split into two different departments: New Business and Client Accounts. New Business deals with the on-boarding of any new money coming onto the platform and Client Accounts deals with the reconciliation and payments out of this money should our clients request...

Empower the Individual Through Crypto Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement. At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home. The Department:  Growth (Institutional) Transforming finance and empowering the individual through crypto is a deeply human pursuit. In Business...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a TA Support Specialist to join our dynamic team based in our Deer Park, NY location! This role will be under the supervision of Manager, TA Operations, and will support recruiters and managers in the hire and onboarding processes. We are looking for someone to collaborate with Recruiting, Hiring Managers and applicants to support the processes and procedures of the recruiting and hiring process. You will act as a liaison between the candidate, recruiter and hiring team to coordinate interviews through the offer/onboarding process. This position will ensure first in class customer service internally and a robust candidate experience externally. You will schedule and track candidates throughout hiring process in our...

The Role: Associate - Metals & Mining, Client Support The Location: Islamabad, Pakistan. The Team: The Metals & Mining Client Support team is responsible for providing client support for our business intelligence tool by communicating with clients & driving product usage. Being present in US, Pakistan & Philippines makes it a truly global team. Members of the team get to learn in-depth metals & mining industry knowledge, produce webcast presentations and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Product Management, Content & Industry Research, etc). The Impact: As the front lines of the organization, your regular day requires you to answer client queries while showcasing your vast knowledge of our tools, data and the industry we cover. Additionally, you’ll help to accelerate the quality and timeliness of the data, improve operational efficiency...

Position title : Operational Excellence Senior Associate Location : Gurgaon, India Shift Timings : 12PM- 9 PM Department overview: Change Management is a department of Operational Excellence, which sits under Operations and Customer Services umbrella of OSTTRA (a S&P Global and Chicago Mercantile Exchange Group JV). This department is responsible for working on business transformation projects emanating from Operations and Customer Service & Success team. Key KPIs of this team include delivering projects related to operations efficiency, reduced C/I ratio, cost saves, enhancing customer experience thereby increasing the NPS, enhancing STP in the post trade business thereby going towards "low touch", streamlining various business processes within OSTTRA for a unified next generation operations strategy, addressing risk mitigation and regulatory projects coming from financial services post trade industry. The day-to-day responsibilities of this team include...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Client Technical Support What does a great Manager of Client Technical Support do? Our Technical Support Managers lead our client-facing support team responsible for servicing our financial institution clients. You will provide mentorship, leadership, workflow management and quality direction to your client support team. This position will be responsible for managing a group of Client Service Technicians that are focused on providing...

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks an Associate to join the Corporate Services team in Hong Kong. The ideal candidate is highly committed and a professional team player who is dedicated to customer service. Responsibilities Acting as the first point of contact for employees and other visitors to make them feel welcomed, handling queries via phone, email, and general correspondence with enthusiasm and professionalism Coordinate with the Building management as POC for any issues Managing the receipt and dispatch of deliveries, including daily meal orders, mails, and packages in an efficient and organized manner Accepting and managing inventories of office furniture and equipment Scheduling and overseeing office, facilities, and IT maintenance and repairs Assisting with travel arrangements for regional APAC employees Brainstorming and executing creative ideas for various employee engagement...

Position: Client Manager triResolve Level: Associate Department: Client Relationship and Services triResolve Reporting To: Client Relationship and Services Team Leader triResolve Company Overview: For OTC derivatives, our services focus on lowering costs, eliminating operational and credit risk, improving counterparty exposure management and reducing systemic risk. triReduce reduces swap inventory and counterparty risk; triResolve reconciles OTC derivative portfolios, manages disputes, validates repository data, and automates margin management; triBalance manages cleared and bilateral counterparty risk while triCalculate measures and analyses counterparty risk. For more information, go to trioptima.com Role Summary: The candidate will have both a meticulous attention to detail and an understanding of financial products. Knowledge about OTC derivatives, risk and technical ability is desirable. Good written and verbal communication skills in...

The Sales Support Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this role facilitates the order to cash cycle in an accurate and timely manner. Person in this role work closely with internal partners to address customers’ administrative issues and coordinate complex deals. SOME OF THE DAILY TASKS: Collaborate closely with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative problems and collaborate with internal partners on resolving issues Administer complex deals in collaboration with Account Managers and Order Management Specialists Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension in Genesis Act as first line support for Account Managers on order process and system queries Play a supporting role in the...

Job Description: Associate Director, Audience Development  (Princeton/New York) Who we are and what we do?  The Wall Street Journal Professional Membership team is responsible for recruiting and retaining members of the world’s foremost influential business membership. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that builds on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community. Role Overview The Associate Director of Audience Development will join the entrepreneurial team that delivers world-class event and membership propositions at The Wall Street Journal. The team creates, runs and manages successful events and programs which convene the world’s leading C Suite executives, politicians and industry experts, as well as vertical...

At LSEG in Gdynia we're developing a new team of Technical Trading Support Specialists that will be a part of global Market Operations organization. The major purpose of the role is to provide functional support for the range of our FX solutions*. You will learn the software and its infrastructure, to share your knowledge with investment banks' business & technical staff, working with developers, product managers and internal business owners and provide an outstanding level of service to our customers. If you feel comfortable with technology and have good social skills, you'll enjoy our business surrounding and culture. We need you to bring a problem solving approach to develop customers' queries and analyse source of the issue. *FX solutions connect the global institutional clients supporting trading activities. You can learn more at https://www.lseg.com/en/fx MAIN RESPONSIBILITIES: Work with internal and external teams to investigate and resolve incoming...

LSEG in Gdynia is developing a new team of Trading Support Specialists that will be a part of our global Market Operations organization. The major purpose of the role is to provide functional support for the range of our FX solutions*. You will learn the application and its infrastructure, and on daily basis, you'll share your knowledge with investment banks' business & technical staff, working with product managers and internal business owners to provide an outstanding level of service to all customers. If you feel comfortable with new technologies and have good social skills, you'll enjoy our business surrounding and culture. We need you to have a problem solving mindset to develop customers' queries and analyse source of the issue. In this job, it's important that you have some understanding of the financial markets or you want to be exposed to a learning curve in the first months. *FX platform connects the global institutional clients supporting trading activities....

The Sales Support Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this role facilitates the order to cash cycle in an accurate and timely manner. Person in this role work closely with internal partners to address customers’ administrative issues and coordinate complex deals. SOME OF THE DAILY TASKS: Collaborate closely with Order Management Specialists (OMS) for order processing, credits procedures, Genesis, GRC systems, etc. Develop customers’ relationships to address administrative problems and collaborate with internal partners on resolving issues Administer complex deals in collaboration with Account Managers and Order Management Specialists Support obtaining signed contracts and order forms from customers Manage Free Trials for setup and extension in Genesis Act as first line support for Account Managers on order process and system queries Play a supporting role in the...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Associate Training Specialist What does a successful Training Specialist do at Fiserv The Training Specialist will facilitate new and existing exceptional new hire onboarding for our associates.  Your training will contribute to the success of our associates. You will apply your understanding of products and services to translate technical information into simple, polished, and engaging facilitation. Seeking a candidate with verbal...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English, Polish and Russian. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot about Trading Workflow:...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English and French. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support our clients on...

Job Description: Position title Sales Operations Analyst Years of Experience  2-4 Years Department Oil Price Information Service (OPIS) Reporting to Associate Director of Sales Operations Shift Timings Normal business hours with occasional early or late meetings Company overview Oil Price Information Service (OPIS), a Dow Jones Company, provides price transparency across the global supply chain so that all stakeholders can buy and sell oil and energy commodities with confidence. We do this by providing transparent pricing, real-time news, powerful analytics and software and educational and networking events. We also provide a range of free resources and maintain an active blog. Our commitment to reliability is reinforced by world-class, personalized customer service and constant innovation. OPIS listens to what our customers and industry stakeholders need and responds with flexible and easy-to-use products and solutions. OPIS methodology is...