407 customer service advisor jobs found

End Date Wednesday 07 June 2023 Salary Range £21,285 - £23,650 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary A full time role working 35 hours per week based in Edinburgh... Job Description Part of Lloyds Banking Group, User Registration & Client Data forms part of Banking & Trade Delivery (BTD) in Commercial Banking. This client-facing function delivers high volume, multi-channel service through fulfilment teams, supporting Lloyds and Bank of Scotland business customers of all segments from Corporate & Institutional Coverage to Business Banking.   An exciting opportunity has arisen in User Registration & Client Data – a fantastic team within BTD with an important role to play. Our purpose is to ensure that everything we do is focused on delivering a great customer experience and outcomes.    We are...

End Date Wednesday 28 June 2023 Salary Range We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Join our fantastic Customer Service team… Job Description Start Date -  07/08/2023 At Lloyds Banking Group our primary purpose is to help Britain prosper… And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible... We're currently looking for caring people to join our contact centres to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. Beyond the satisfaction of helping people every day a role with us brings other rewards… We’ll give you a full time equivalent basic salary of  £24,355. You will also be eligible to participate in the Flex benefits scheme where you can buy and sell benefit such as: Buying extra or...

End Date Wednesday 28 June 2023 Salary Range We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Join our fantastic Customer Service team… Job Description Start Date -  07/08/2023 At Lloyds Banking Group our primary purpose is to help Britain prosper… And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible... We're currently looking for caring people to join our contact centre teams to support customers from our Bank of Scotland, Halifax and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards… We'll give you a full time equivalent basic salary of £22,048. You will also be eligible to participate in the Flex benefits scheme where you can buy and sell benefit such as: Buying extra or...

End Date Monday 12 June 2023 Salary Range We support agile working – click here for more information on agile working options. Agile Working Options Flexibility in when hours are worked Job Description Summary Join our fantastic Customer Service team… Job Description Start Date -  24/07/2023   At Lloyds Banking Group our primary purpose is to help Britain prosper… And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible... We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards… We'll give you a full time equivalent basic salary of £22,048. You will also be eligible to participate in the Flex benefits scheme where you can buy and sell benefit such as:...

End Date Monday 12 June 2023 Salary Range We support agile working – click here for more information on agile working options. Agile Working Options Flexibility in when hours are worked Job Description Summary Join our fantastic Customer Service team… Job Description Start Date -  24/07/2023   At Lloyds Banking Group our primary purpose is to help Britain prosper… And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities. You can help us to make it possible... We're currently looking for caring people to join our contact centre teams to support customers from our Halifax, Bank of Scotland and Lloyds Bank brands. And beyond the satisfaction of helping people a role with us brings other rewards… We'll give you a full time equivalent basic salary of £22,048. You will also be eligible to participate in the Flex benefits scheme where you can buy and sell benefit such as:...

End Date Tuesday 06 June 2023 We support agile working – click here for more information on agile working options. Agile Working Options Flexibility in when hours are worked Job Description Summary Great full time opportunities working 35 hours per week for Customer Service Advisers in our Transport Customer Services Team based in Stockport Job Description Transport Customer Services is a key part of Consumer Lending, the largest division in Lloyds Banking Group. We help our customers by fulfilling their mobility needs through both the Lex Autolease and Black Horse brands by providing cars, vans, caravans and motorbikes and/or the finance for them.  We strive to deliver customer service excellence that responds to constantly evolving customer needs. If you’re curious, capable, driven and adaptable – then we want to hear from you. We’re recruiting for a Customer Service Adviser who will be responsible for providing excellent service delivery to...

Remote | £23,500 - £25,500 (depending on experience and performance in the interview) + plus Benefits   About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) Team https://monzo.com/i/supporting-all-our-customers Your day-to-day:   The vulnerable customers role is for those people that have experience of working with adults with varying degrees of difficulties or personal hardship and can provide strong customer service, personal...

End Date Friday 23 June 2023 Salary Range £73,616 - £92,020 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Aim to deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting their engineering teams. They will work in cross-disciplinary teams delivering exciting customer driven solutions and high quality software and showcase excellent interpersonal and communication skill whilst efficiently working across the project life cycle to ensure software operates as intended. They will be an advocate for Engineering, providing a voice to engineers within the teams, identifying and supporting their teams in resolution of impediments and issues as well as continually developing themselves with industry best practice and tooling used across their engineering team. This is a leadership level role and will blend...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value. We are seeking a Customer Success Lead to work with an amazing team on customer-centric focus projects to deliver measured business value and drive solution and retention. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.   Responsibilities Develop and nurture exceptional relationships with customers Proactively identify unmet client needs and solution...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Head of International Procurement will serve as the head of our procurement organization in both Europe and Asia Pacific and be responsible for actively developing a customer-centric, best-in-class operation. Reporting into the Head of Global Procurement and Real Estate, this person will lead the strategic sourcing and procurement operations of a total spend of $300MM across 14 countries in Europe and Asia Pacific. The HIP will be coordinating two teams (Romania and India), will act like a mentor and will lead by example. Will be developing an operating model which optimizes our spend in international markets while improving performance and quality, reducing risk, and driving innovation. The candidate will be expected to be a trusted advisor and...

We are seeking a privacy professional to join the London Stock Exchange Group’s Global Privacy Office, whose responsibility will be to assist in providing privacy advice, identifying and assisting with implementing country-specific privacy developments and supporting the Privacy Office on various global and regional projects related to the implementation and governance of the global privacy program that supports our businesses across the Americas region. Our team is focused on addressing the evolving privacy and data protection landscape to support its businesses which operate across over 70 countries. In this role, you’ll be assisting a global business on a wide range of complex privacy and data protection issues, helping to champion a strong compliance program, and advancing our business as we drive progress for the entire financial community. Role Responsibilities: Be part of the Global Privacy Office Develop, implement, support, and advise on our global Privacy Programme,...

Data today improves performance tomorrow. And that's exactly what Account Managers at LSEG do for our customer! We make it a goal to ensure their happiness and help them achieve their strategic objectives. We work on understanding their business. We optimize workflows and priorities. And we help develop a high value contact network within these accounts. You will provide relationship & portfolio management for our clients, seeking to provide strong and consistent services.   This role sits within the Data & Analytics Division of LSEG,     Position Summary       The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be...

Role Summary The Solutions Business Director (SBD) brings London Stock Exchange Group (LSEG) Data and Analytics global products and services together for our largest, most complex and demanding financial-industry customers. The SBD is a client-facing role. Working with the Group Strategic Relationship Director (“GSRD”) and global team to understand clients’ strategic needs, the SBD draws upon their technology, industry and consulting skills to deliver LSEG’s value as innovative solutions. Solutions include data, indices, analytics, platform and services from LSEG’s industry-leading portfolio, combined with the customer’s and third-party technologies. The SBD role requires financial-technology skills and senior-level consulting and influencing ability, combined with an open and innovative approach to grow opportunities for LSEG to support our strategic customers’ global success. Role Responsibilities Customer: A trusted technology advisor...

Account Managers (AM) help clients achieve their strategic objectives by providing excellent relationship management, service & support. We work on understanding client’s business. We optimise client’s workflows and priorities. The Account Manager for Group/Key strategic account is responsible for maintaining deep customer relationships to drive account revenue growth and retention. We help developing a high value contact network within these accounts, opening doors to retain & grow our book of business. This role is specifically focused on Group/Key strategic account management. The AM will be accountable for the commercial close of all deals and retention of existing business. You will also build/support larger solution opportunities and work alongside Sales Specialists and Customer Success Managers to close them. What will you be doing? Demonstrate deep understanding of the customer decision makers’ strategies, priorities and needs Have solid...

Customer Success Managers (CSMs) connect our clients to Refinitiv’s solutions. As a Customer Success Manager, you will be responsible for encouraging relationships and being a trusted advisor to our Trading Customers who utilize our Trading Desktop & Enterprise Solutions through the customer experience journey. This role focuses primarily on driving adoption, integration and expansion of our solutions into the daily workflow of end-users and ensuring the retention strategy of this group of accounts. You will work mainly with users in the trading space covering mainly buy-side customers. You will be responsible for the Customer Value Plans and the delivery of all agreed upon milestones. You will visit customers and form relationships with key stakeholders and user community to ensure we are delivering a world class customer experience. You will partner with the Account Managers and Sales Leaders to provide insights on customer health to drive retention and growth....

Data & Analytics We are a global leader in data and analytics, providing a broad range of information and data solutions including investment solutions and indices, trading workflow, capital market and wealth advisory, and risk intelligence. Role Summary This position is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. Role Responsibilities Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs Maintain solid knowledge of Refinitiv propositions to initiate conversations and raise interest Build...

Data and Analytics Division One of the world’s leading providers of financial information – delivering high-value data, analytics, indices, market surveillance, and solutions to manage risk, workflow and data. Through products and services including Workspace, Eikon, Yield Book, StarMine, Lipper and DataScope, we deliver over 200 billion data updates every day. The quality and integrity of our data give customers the confidence they need to make critical decisions, while our ESG database, covering over 10,000 companies, supports the transition to a more sustainable global economy Role Summary   Data today improves performance tomorrow. And that's exactly what Account Managers at LSEG do for our customer! We make it a goal to ensure their happiness and help them achieve their strategic objectives.     The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By...

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s product solutions! The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of Wealth Management content, platforms, and technologies within assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively crafts and implements engagements with key business decision makers, assists in reducing competitive risk, and finds opportunities in the accounts. By redefining our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth. Role Responsibilities : Create and...

Position Summary The Accounts Director will lead an experienced team of Account Managers in forging deep customer relationships to drive growth and retention by collaborating with internal partners to deliver outstanding service and a valuable solution. This leader will help to drive a balanced pipeline of opportunities to improve customer happiness, and achieve revenue growth aligned to key, strategic and pursuit accounts. Role Responsibilities Lead all aspects of all commercial activities within accounts, being responsible for the end to end customer relationship Maintain solid knowledge of Refinitiv propositions to initiate conversations and raise interest Build and embed a long-term trusted advisor relationship within their accounts Drive growth by growing Refinitiv footprint within their accounts Focus on maintaining overall customer engagement and rapidly growing and retaining handled net revenue Drive efficiency in account administration especially for large banking...

The Sales Process Specialist (SPS) leads strategic changes to the sales tools and processes used by the Global Sales, Account Management, and Customer Success organi z ations every day. The role is responsible for delivering strategic projects sponsored by the Chief Revenue Officer and Sales Leadership Team through formulation of requirements, partnership with Technology on delivery, and managing change to maximi z e benefit to the business.       Job Description     As LSEG moves to build strategic quote-to-cash processes that act as a competitive differentiator in the market, the Sales Process Specialist owns the requirements that are delivered - ensuring simple and scalable processes, best-in-class user experience, and maximum impact on sustainable revenue growth and customer experience.     The SPS will maintain trusted advisor relationships with sales leaders and frontline salespeople, in addition to...

Position Summary The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. You will be responsible for account management in South Asia, which includes customer relationship, revenue, and new business growth management. Key Strengths: Revenue focus - candidates should have proven experience of managing revenue through new business, project implementation, recurring sales, renewals, and billing growth Relationship Management - candidates should excel at managing customer relationships. Ability to retain customer...

We have an exciting opportunity in Data & Analytics Transformation, for an experienced Program Manager, reporting into the Programme Director for Lead to Cash (L2C) Transformation, responsible for planning and execution of critical Ecommerce Sales and Service Digitisation projects. The role will work with the business and be expected to engage at a senior level with business sponsors, senior stakeholders, and teams across the organisation. Specific teams include Technology, Sales & Account Management, Finance, and all Customer Operations partners (Support, Order Management, Implementation, Billing, and Operational Excellence). Key Responsibilities Drive and direct programme management of large-scale, complex, high visibility programmes that involve multiple functions. Utilize alternative solutions where needed to solve business and operational challenges. Partner with business sponsors to define success metrics and criteria. Ensure programme meet success...

The role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. You will be responsible for account management in Vietnam , which includes customer relationship, revenue, and new business growth management. Key Strengths: Revenue focus - candidates should have proven experience of managing revenue through new business, project implementation, recurring sales, renewals, and billing growth. Relationship Management - candidates should excel at managing customer relationships. Ability to retain customer interest, grow brand presence in...