358 customer onboarding team lead jobs found

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team members are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and our customers lives, better. Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. About the role: As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our customer onboarding team are our greatest asset - representing Starling to the people, and businesses, that rely on us to help manage their financial lives. As a Customer Onboarding Team Lead, your team will be responsible for ensuring our customers have a great first experience with us, opening personal or business current accounts. Team Leads are critical to the success of our Operations department. As a team leader, you’ll inspire and motivate your team to give the best service to our customers. Leading from the front, you’ll showcase your finely tuned customer service skills on a daily basis. Not only that, we’ll be looking to you to share solutions that will make our's, and...

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Hybrid As Implementation Specialists, we are responsible for guiding and helping Plaid’s most strategic customers and partners integrate with Plaid products, our API and technology. We work closely with both Revenue and Partnerships Account Managers in addition to many other internal...

At Plaid, our mission is to unlock financial freedom for everyone.  There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Hybrid As Implementation Specialists, we are responsible for guiding and helping Plaid’s most strategic customers and partners integrate with Plaid products, our API and technology. We work closely with both Revenue and Partnerships Account Managers in addition to many other internal...

People Operations (HR) Lead - Latin America We’re looking for a People Operations Lead for our Latin America region to join our People Operations Team in São Paulo. This role is a unique opportunity to have an impact on Wise’s mission, grow as a people leader and help save millions more people money.  This role will report to the People Operations Lead for the Americas based in Tampa, Florida. Your mission:   This is an exciting opportunity to own the overall HR experience for our Brazil and Mexico employees. You’ll provide important insights and sound recommendations for policy and process changes, ensuring key stakeholders are continually informed of legislation, law and regulation updates. Our mission is to assist our Leads and teams to deliver a seamless employee experience throughout the entire ‘Wiser’ journey for our employee (Wiser) population in our Brazil and Mexico offices. 🌎 You will also provide input regarding team goals, KPIs, efficiencies, process...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value. We are seeking a Customer Success Lead to work with an amazing team on customer-centric focus projects to deliver measured business value and drive solution and retention. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.   Responsibilities Develop and nurture exceptional relationships with customers Proactively identify unmet client needs and solution...

TORA is a leading provider of advanced investment management software for internationally recognized asset managers, hedge funds and institutional brokers. We are a global cloud-based front-to-back office technology provider delivering solutions for portfolio, trading and risk management.   We build innovative, award-winning products that cover the entire trading life-cycle including order and execution management (OEMS), portfolio management (PMS), analytics and risk control tools, Transaction Cost Analysis (TCA) and proprietary algorithms. We pride ourselves on being a trusted partner to our clients, providing custom solutions with rapid product implementation and superior technical support. Role summary Responsible for managing the execution and delivery of the value-added services that TORA provides to clients, including on-boarding, STP integration and management of other special projects to support the trading and operational activities of our clients.  This...

Summary We're looking for a Lead Software Engineer to join highly collaborative, multi-functional, agile product development team responsible for building the best-of-class core UIs focusing on customer experience, engineering excellence and time-to-market. We’re on a mission to provide financial professionals with a flawless and intuitive onboarding and migration experience with top class training and support capabilities. Helping while never getting in the way. You’ll be part of the Customer Experience Onboarding team delivering a clear, personalised, and contextual onboarding experience within Refinitiv Workspace – LSEG's flagship SaaS financial platform – enabling our customers to discover new features in a vast universe of applications and market data. Essential Technical Skills and Experience 10+ years of proven experience working with web technologies, using JavaScript/Typescript and VueJS Experience with SPA / PWA development Experience with REST and...

The Sales Process Specialist (SPS) leads strategic changes to the sales tools and processes used by the Global Sales, Account Management, and Customer Success organi z ations every day. The role is responsible for delivering strategic projects sponsored by the Chief Revenue Officer and Sales Leadership Team through formulation of requirements, partnership with Technology on delivery, and managing change to maximi z e benefit to the business.       Job Description     As LSEG moves to build strategic quote-to-cash processes that act as a competitive differentiator in the market, the Sales Process Specialist owns the requirements that are delivered - ensuring simple and scalable processes, best-in-class user experience, and maximum impact on sustainable revenue growth and customer experience.     The SPS will maintain trusted advisor relationships with sales leaders and frontline salespeople, in addition to...

WE ARE LOOKING FOR A NEW COLLEAGUE We are thrilled to announce that we are sourcing for a person who will join us as Junior Java Developer ! YOU AND YOUR TEAM Commodities Content Onboarding Team works with Java, Oracle and other technologies to automate sourcing and processing of Commodities content from several external and internal sources and to ensure the data is accurately added and updated in the databases for further distribution to our customers. As a Java Developer in the team, your major responsibility will be to onboard data to our fundamentals database however, you will also need to partner with several internal teams, which makes this job diverse and gives the opportunity of continuous learning. SOME OF THE DAILY TASKS YOU WILL PERFORM Writing new software, making modifications to existing software, or integrating software applications and modules in accordance with agreed-upon specifications provided by others Maintaining the existing...

This is an excellent opportunity to be one of the key people involved in defining and governing marketing technology/Internal digital platforms and developing roadmaps across the organisation. Following the acquisition of Refinitiv, LSEG now has multiple technologies and platforms for digital properties. As part of the Corporate Technology Architecture team, your role is to guide, advise, and recommend how our digital world evolves over the coming years and migrates toward strategic platforms. We are looking for someone with many years of working in digital and marketing technologies as an Architect, especially Adobe Experience Platform, Customer Data Platform, Adobe Experience Cloud, Eloqua, SharePoint, and other key Marketing Technologies. We will be especially interested in architects with experience in managing marketing platforms and internal digital applications. The right candidate will have good communication skills with knowledge of Digital and Marketing technologies to...

YOU AND YOUR TEAM The job of a Lead Research Analyst in World-Check is one where we appreciate language skills, journalistic approach, and critical thinking aptitude. Our core is to provide search and analysis through reputable sources related to publicly exposed persons (PEP), companies, and institutions. The information collected and analyzed supports our clients align with Know Your Customer (KYC) regulations and reduce financial or reputational risk of a missed investment. Our multinational and multilingual team in Gdynia is over 20 colleagues and on daily basis, we work closely with peers in other locations. We're now expanding the size of our department. This is an entry-level position. SOME OF THE DAILY TASKS YOU WILL PERFORM: Researching reputable media, government, regulatory and law enforcement sources to build and maintain relevant data in LSEG applications Using open-source research methods to capture information in the public domain Identifying...

YOU AND YOUR TEAM The job of a Research Analyst in World-Check is one where we appreciate language skills, journalistic approach, and critical thinking aptitude. Our core is to provide search and analysis through reputable sources related to publically exposed persons (PEP), companies, and institutions. The information collected and analyzed supports our clients align with Know Your Customer (KYC) regulations and reduce financial or reputational risk of a missed investment. Our multinational and multilingual team in Gdynia is over 20 colleagues and on daily basis, we work closely with peers in other locations. We're now expanding the size of our department. SOME OF THE DAILY TASKS YOU WILL PERFORM: Researching reputable media, government, regulatory and law enforcement sources to build and maintain relevant data in Refinitiv applications Using open-source research methods to capture information in the public domain Identifying regulatory and financial...

Learning Manager – TMO Department Description : Transformation Management Office Team Description : Learning, Capability, and Academy Team Role Description: Reporting to the Learning, Capability and Academy PMO Director, the Learning Manager role is to establish, lead and continually improve the Bengaluru Transformation Academy and Centre of Excellence. Creating a pipeline of transformation talent with defined career pathways within the PM/PMO Job Families. The initial focus will be on all PM and PMO resources based in Bengaluru and supporting Group Transformation initiatives, likely to be extended to other APAC counties once model established. This will be a hybrid working role with an expectation of 3 days a week in the office. Experience and Qualifications are required in each of the following areas: Extensive previous experience either in HR or learning Previous talent acquisition experience (work alongside hiring mangers) Previous training...

The Application Service Manager within the D&A Risk Assurance and Operations team focuses on the customer experience from a Technology perspective and is accountable for ensuring that each domain has comprehensive service management support, governing the adherence to and efficacy of our IT Service Management and Technology Policy best practices.  The Application Service Manager champions a culture of continuous service improvement using the policies as a framework and reporting on our service availability to guide service and risk priorities.   Responsibilities Service Performance Responsible for the Problem Management process within accountable domain, ensuring that post-incident reviews are efficient and effective, overseeing root cause investigations and service/process improvements as well as reporting and governance of process SLAs. Responsible for regular and consistent domain/application service reporting against agreed service levels.  As required providing...

ABOUT OUR GLOBAL COMPANY Refinitiv provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, intellectual property and science and media markets to make the decisions that matter most, all powered by the world's most trusted news organization. YOU AND YOUR TEAM You will join the Holdings Collection team based in Gdynia, Bangalore & Manila. Within the team we focus on managing workflow and constant collaboration with automation team, gathering knowledge on holdings structure and dependencies, regular cross site meetings, update of procedures and methods of work, mastering the C2C process, gathering feedback. You will develop knowledge of the Holdings within Funds and language skills content wise. Development within the role will lead you to establish permanent contacts with on site peers and cross site collaborators, gather experience...

About us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Position Summary:   We have an exciting opportunity for a driven, client focused and personable Sales Professional to join our high performing team within the Data & Analytics Division of LSEG. W e are looking for someone who has a passion for sales and has a ”hunter” mentality. The Sales Specialist has responsibility for driving the 3rd Party Risk & Compliance...