Full time
London Stock Exchange Group
8 Upper McKinley Rd, Taguig, Metro Manila, Philippines
Credit controller – Korean speaker The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts in the Korea market with outstanding invoices. This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes. Responsibilities: Initiate phone call 60% and email 40% connect with customers to collect cash on unpaid invoices. Build trust and confidence with customers, acting as their advocate when issues are raised. Meet key performance targets and operational objectives. Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system. Liaise with internal and...