259 client support tier 2 jobs found

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Tier 2 Professional I What does a successful Client Support Tier 2 Professional do at Fiserv? Our Client Services team is responsible for supporting the operational needs of Card Services’ clients throughout the US. Our clients are Financial Institutions (FIs) that utilize Fiserv debit card processing products and services. Our group provides phone and email support in areas such as ATM/debit card production and processing,...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Tier 2 - Professional II What does a successful Client Tech Support Tier 2 – Professional II do at Fiserv? Our Client Services team is responsible for supporting the operational needs of Card Services’ clients throughout the US. Our clients are Financial Institutions (FIs) that utilize Fiserv debit card processing products and services. Our group provides phone and email support in areas such as ATM/debit card production and...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Tier 2 - Professional II What does a successful Client Tech Support Tier 2 – Professional II do at Fiserv? Our Client Services team is responsible for supporting the operational needs of Card Services’ clients throughout the US. Our clients are Financial Institutions (FIs) that utilize Fiserv debit card processing products and services. Our group provides phone and email support in areas such as ATM/debit card production and...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Tech Support Rep What does a successful Client Tech Support Rep do at Fiserv? In this position, you will work in a dynamic, professional, client service-oriented environment with financial institution clients. You will provide day-to-day support answering questions and addressing complex issues. Requests for support are received via multiple channels, including telephone, email, self-service case tools and internal business partners....

The Team: The Cash Reconciliation team is vital to the Software Solutions Managed Services & Operations organization supporting the ongoing management of our client’s investment portfolios.  S&P Global is focused on powering the markets of the future and has been relied on by the world's leading organizations for the essential intelligence they need to make confident decisions about the road ahead.  The company is a purpose-led organization with a mission to accelerate progress and serve our clients. The Impact: S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients’ Structured Finance Obligations, including CLOs, CBOs, and Swaps.  The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.  Candidate should display strong financial adaptability, PC skills, and expect full...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Tech Support Engineering – Professional About the Role: In this position, you will work in a dynamic, professional, client service-oriented environment with large enterprise financial institution clients. You will provide day-to-day support answering questions and addressing complex issues. Requests for support are received via multiple channels, including telephone, email, self-service case tools and internal business partners....

Senior Quality Engineer Summary We are seeking a Software Quality Engineer to join our team responsible for building integrated solutions for Microsoft Office users. Our Microsoft Office add-in gives LSEG Workspace users an unmatched financial data and intuitive UIs to make smart decisions in daily business. Essential Skills and Experience Analyse software and quality requirements and document test plans Design, develop, review and implement integration, system, acceptance and end-to-end test strategies Assess and report on software risk and release readiness 5+ years experience building test automation for web, desktop and api solutions, working with scripting languages JavaScript/Typescript, and selenium based test automation frameworks and api test tools such as Postman Automation and manual testing for multi-tier, on prem and cloud based integrated solutions Actively participate in project planning sessions with team members to analyse requirements and...

S&P Global Commodity Insights The Role: Senior Consulting Analyst Grade/Level (relevant for internal applicants only): Enter the grade level of the position. The Location : Shanghai/Beijing, China The Team: You are part of a strong, talented, and passionate global team. Fast paced, with ever expanding new ways of delivering important content and analytics to help our clients making strategic decisions. The Impact: This position will function as a core member of the Chemical Consulting team which provides consulting services to clients covering such areas as market evaluation and outlook, price analysis and forecast, detailed production cost estimation and benchmarking, technology evaluation and financial analysis.  Working closely with the wider SPGCI consulting teams, this position will be primarily responsible for the delivery of consulting projects under supervision from a more experienced colleague. The candidate is also expected to develop skills...

S&P Global Commodity Insights The Role: Sr Research Analyst I The Location: Gurgaon Grade : 09 The Team: Commodity Insights (CSP) The Impact: The new entrant would be an important part of the team that is solely based in India and is delivering globally. What’s in it for you: A great knowledge gaining opportunity along with working in a globally accredited company for best work culture. Proposed Shift Timing: 8 am to 5pm Responsibilities: Perform operational and financial research on the portfolios of major petrochemical companies. Transform that research into clear and compelling insight. Support activities of other researchers by producing quick-turnaround analysis and research for publications, consulting projects, and client presentations. Understanding Oil and gas/petrochemical trends and relating them to companies to assess their performance. Monitor company websites, annual reports, SEC filings etc. As part of a team...

The Role: Field Support Associate (Commercial UAT Lead) Grade (relevant for internal applicants only): 9 The Location: Ahmedabad, India The Team: Our team supports the Commercial organization utilizing commercial CRM systems and tools within S&P Global Commodity Insights in attracting new clients, and retention of existing customers. We work to drive operational efficiency for all business stakeholders by working within the agile framework to prioritize, plan and oversee the delivery of strategic initiatives on commercial systems – Salesforce, Marketo, etc.. This team works with employees around the globe and at all levels in the business, providing a unique opportunity to get exposure to all areas of the business.  We are a growing team with many senior associates that can provide on-the-job training and mentoring on a going forward basis The Impact: The Commercial Systems team drives operational efficiency by applying the agile methodology of software...

China ESG Demand Generation & Event Manager The Role China ESG Demand Generation & Event Manager The Location Shanghai or Beijing, China The Team The S&P Global ESG marketing team is founded to build awareness of S&P Global’s Essential Sustainability Intelligence providing financial institutions, corporations and governments an unmatched level of clarity and confidence to successfully navigate the transition to a sustainable future. As part of S&P Global Sustainable1– with strong partnership to the business divisions – we focus on providing value to clients, building our brand awareness, and driving front-end pipeline. We value teamwork, drive ideas with data, and execute in a meaningful and inclusive way to our internal stakeholders and external clients. The business has an entrepreneurial spirit. It is crucial that you thrive in a fast-paced, performance-based culture to be successful within our organization. The Impact S&P Global...

S&P Global Market Intelligence The Role: Implementation Consultant, Software Solutions (iLEVEL Portfolio Monitoring) The Team: IHS Markit's Private Markets division empowers a diverse spectrum of private equity and venture capital firms to more effectively control their data and drive internal analytics and insights. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space. The Private Markets Implementation team is looking for individuals who are passionate about delivering best in class software solutions to the world’s most demanding, high-profile Private Equity clients. You will work in a start-up like an environment that in all is incredibly dynamic, fast-paced, and will allow you to gain an unmatched exposure and skill set. Our cloud-based portfolio monitoring solution helps automate data collection, create a single source...

EDM Senior Consultant – Financial Services The Team: S&P Global harnesses deep sources of information, analytics, and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance, and government to provide the unrivalled insights and perspectives that lead to well-informed, confident decisions. Serving more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defence, chemical, and economics and country risk. The S&P Markit Enterprise Data Management (EDM) platform puts quality, audited data at the centre of customer’s organizations. Its solutions build gold copy masters across all data types, delivering...

Segment: S&P Global Corporate   The Role: Senior Adobe AEM Developer Grade (relevant for internal applicants only): 10 The Location:  Pakistan/India Flexible Working We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.  The Team: The Commercial & Marketing Technology team is responsible for the strategic evolution of platforms, capabilities, frameworks, operational processes, management, and improvements of the Business Applications that drive S&P Global. You will have the opportunity to work with people from a wide variety of backgrounds and develop a close team dynamic with coworkers from around the globe. Our Enterprise Marketing team is responsible for the architecture,...

Job Description S&P Global Commodity Insights The Role: Consultant , Chemical Consulting The Team: You are part of a global dynamic chemical consulting team. Fast paced, with ever expanding new ways of creating and advising chemical producers, governments, financial institutions and technology providers operating at any point along the chemical value chain, from commodity to specialty chemicals. With in-house expertise spanning across the value chain and markets, our team are uniquely equipped to deliver bespoke projects that meet each customer's individual requirements. The Impact: The consultant will be responsible for support execution of project engagements across a wide spectrum of potential activities.  The job will require the ability to manage complex analytically based tasks simultaneously while ensuring a high standard of quality. What’s in it for you : We are looking for a dynamic team member who is eager to rapidly learn and develop...

Department overview S&P Global provides innovative products and services that enhance transparency, reduce risk, and improve operational efficiency. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies. We develop large scale technology platforms and enterprise software to produce global financial data with focus on analysis and regulatory requirements. Position summary We are seeking a bright, self-motivated person who has experience with AWS Cloud Infrastructure to join our cloud infrastructure support team. This is an amazing opportunity to further develop your skillset in a large enterprise environment. As a senior in the support team, you will be handling escalations from Level 1 infrastructure support, and surrounding automation platforms used to power our Cloud Hosting Services. You will play a critical role as a valuable member of our collaborative team, responsible for...

About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. Department Overview S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Position Summary This position requires a flexible individual who is analytical and possesses strong communication skills. The position...

S&P Global Ratings Senior Analyst (previously titled Associate), Sovereign and International Public Finance Ratings, Tel Aviv   The Team:    The team covers a portfolio of Sovereigns, Local and Regional Governments, Social Housing Entities, Multilateral Institutions, and Government-Related entities, in EMEA. The Impact:    The role’s main focus is on fundamental economic and financial analysis of local and regional governments and government related entities in Israel. You will provide our analysis to investors and markets.     What’s in it for you:    A diverse mix of analytical challenges.  Direct interaction with policy makers and senior management of rated entities.  Cooperation with analysts across the globe.  Opportunities to acquire and develop new skills.  Responsibilities:    Issuers: You will be the first and most important contact with the issuer handling the day-to-day analytical relationship....

Department Overview S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Position Summary S&P Global is seeking an experienced and self-motivated individual to manage both client relationships within the Portfolio Management Services group, as well as manage a team of Individual Contributors responsible for daily execution.  The successful candidate will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business.  Additional responsibilities include coordination of issue resolution, training, reporting, keen understanding/presentation of the clients' business structure, product pipeline, and market footprint. This individual will help set the vision of our team, as well as the daily tone of positive client experiences. Duties & Accountabilities Responsible to manage...

Job description Position title Associate Director- Application Support Location Gurgaon, India Business Function Operations & Client Support Department Application Support Company overview Osttra is the home of MarkitSERV, Traiana, Trioptima and Reset businesses that offer post trade services to a community of 10k+ clients. Our company brings together people, processes, and networks to solve the markets’ most challenging problems. Innovating, integrating, and optimising the post-trade workflow – we are positively shaping the way the community works forever. Department overview: Application support team is a global team that provides technical functionality to ensure MarkitWire/Buyside/MIS application remain up and running.   Position summary: This position primarily focuses on answering client support tickets escalated by our global client facing level 1 support teams; working closely with Dev, QA, Infra and OPS teams to investigate and...

Job Description S&P Global Commodity Insights The Role: Field Support Associate, Commercial Systems Support The Team: Our team supports the Commercial organization utilizing commercial CRM systems and tools within S&P Global Commodity Insights in attracting new clients, and retention of existing customers. We work to drive operational efficiency for all business stakeholders by working within the agile framework to prioritize, plan and oversee the delivery of strategic initiatives on commercial systems – Salesforce, Marketo, etc.. This team works with employees around the globe and at all levels in the business, providing a unique opportunity to get exposure to all areas of the business.  We are a growing team with many senior associates that can provide on-the-job training and mentoring on a going forward basis The Impact: The Commercial Systems team drives operational efficiency by applying the agile methodology of software development and owns...

About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. Now About the Role: The Role: Private Markets Business Development The Team: This is a high energy, collaborative environment. It’s a close-knit tactical team so you have support directly from senior members if you have questions. The business you will be supporting is the Private Markets Team in our Data, Valuations, and Analytics (DVA) business...

About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. Include for all SPGI roles. Job Description Our S&P Market Intelligence team is seeking an experienced and motivated Analyst to facilitate daily management of client deliverables within the Compliance Services group.  The individual will be responsible for managing client inquiries and client support for the Compliance Services outsourcing...

Job Description Registry Sales Specialist - EMEA - Carbon Location : London Grade : 12 (for internal purposes only) The Role: An exciting opportunity for a Registry Sales Specialist to join our Commercial Strategy team. The individual will be working along-side senior sales experts as part of a team advancing and growing our Environmental Solutions business, while delivering against wider strategic objectives. Our integrated environmental platform provides end-to-end management of environmental portfolios and full support for existing and emerging environmental programs and markets. The environmental registry provides secure, robust, transparent and automated services for the listing and management of carbon and other environmental assets (including water and biodiversity). The individual will be aligned with the Environmental Solutions team, working in close collaboration to expand our Environmental Registry offering, predominately focused on driving new...