125 client services representative jobs found

Working Hours: 13:00 to 22:00   Who are INFINOX? INFINOX is a major provider of online foreign exchange (Forex) trading services, offering margin FX and commodities trading to individuals and institutional clients worldwide. The Global Headquarters are based in Bank, London.   Responsibility: INFINOX is looking for motivated, analytical and methodical individuals to be part of an exciting team. The ideal candidate will be friendly, enjoy helping clients, and comfortable with new and changing technologies. As a Client Services Representative, you should be able to identify and resolve client queries and complaints in a professional and timely manner, own excellent communication skills, provide guidance and support to team members when required, and fulfil the departmental targets.   Role: ● Providing professional support to clients and partners; ● Managing all trading accounts alterations for clients: MT4/MT5 account...

Working Hours: 13:00 to 22:00   Who are INFINOX? INFINOX is a major provider of online foreign exchange (Forex) trading services, offering margin FX and commodities trading to individuals and institutional clients worldwide. The Global Headquarters are based in Bank, London.   Responsibility: INFINOX is looking for motivated, analytical and methodical individuals to be part of an exciting team. The ideal candidate will be friendly, enjoy helping clients, and comfortable with new and changing technologies. As a Client Services Representative, you should be able to identify and resolve client queries and complaints in a professional and timely manner, own excellent communication skills, provide guidance and support to team members when required, and fulfil the departmental targets.   Role: ● Providing professional support to clients and partners; ● Managing all trading accounts alterations for clients: MT4/MT5 account...

Job Description and Responsibilities As part of our Client Services group, you will liaise with Interactive Brokers’ clients from around the globe, including but not limited to professional retail clients, advisors and broker-dealers. Our goal is to develop and maintain long-term client relationships through responsive, superior and high-touch service while we continue to advance on technology and expand our global product offerings. Handle clients’ enquiries via different channels including email, ticket, live chat and phone call Familiarize with various proprietary platforms including trading systems and administrative portals in order to educate clients to align with our self-service and highly automated business model Assist clients in understanding the entire trading cycle, including but not limited to funding process, position transfers, corporate actions, margin calculation and statements reconciliation Troubleshoot with clients and take ownership when...

Who are INFINOX?   INFINOX is your local broker with a global presence. Built on the foundations of integrity, ambition, inspiration, and excellence, we pride ourselves on a client first approach led by our client support team. We are a multi-licensed broker with regulation licences in four major regions, including FSCA, FCA, FSC and SCB, and offer an array of products to trade. With an award winning, globally recognized trading platform, clients receive the highest quality of trading service, market leading client services, and access to innovative tools and resources.   Responsibility: - Provide company and product information to clients - Solve problems with clients - Answer questions or provide service via telephone, online chat, email, Facebook, and Line ETC - Provide services to sales departments in each country. - Checking and proceed client’s deposits and withdrawals - Work according to the orders of the supervisors....

About the job:   We are looking for an experienced Client services representative- Customer Service Expert (English) with 3 - 5 years in client servicing function. Principal Responsibilities:   -          Handling Client queries via Email and Phone calls (Inbound and Outbound) -          Maintaining Client data -          Product and Platform assistance -          Technical Support and access administration -          Client Reporting -          Funding and Equity Transfer assistance -          Senior associate has more focus on complex cases and Tier 1 client set up As a part of Client service: - Working on Key Client reporting activities related to Client’s accounts - Responsible for creating and maintaining platform and system access for clients - Responsible for handling all Client queries over phone calls, emails and chats - - Supporting Service support...

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Appointment Setter. About us Insurtech Insights is a global insurance media company that connects executives, entrepreneurs and investors looking to build the future of insurance. We’ve launched and scaled large-scale conferences across the world and are currently expanding into digital media as part of our long-term strategy to leverage our network and offer new services for the industry. Insurtech Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Call Center...

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Appointment Setter. About us Insurtech Insights is a global insurance media company that connects executives, entrepreneurs and investors looking to build the future of insurance. We’ve launched and scaled large-scale conferences across the world and are currently expanding into digital media as part of our long-term strategy to leverage our network and offer new services for the industry. Insurtech Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our...

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Appointment Setter. About us Insurtech Insights is a global insurance media company that connects executives, entrepreneurs and investors looking to build the future of insurance. We’ve launched and scaled large-scale conferences across the world and are currently expanding into digital media as part of our long-term strategy to leverage our network and offer new services for the industry. Insurtech Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer Nasdaq Corporate...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What we offer Nasdaq Corporate Platforms...

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: The Retail Account Manager (RAM) will be focusing on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions . Core functions include new account acquisition and growth of existing account holders through a value driven relationship-based approach. Demonstrate products and services to existing/potential customers. You will:  Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: The Retail Account Manager (RAM) will be focusing on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions . Core functions include new account acquisition and growth of existing account holders through a value driven relationship-based approach. Demonstrate products and services to existing/potential customers. You will:  Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales...

If you are interested in applying to the Care Support Team Lead role, we ask that you please send us a copy of your resume in English only. About Us At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped nearly 300 million people access information about the currencies that matter to them, and over 350,000 people used us to send money overseas. In addition, thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments. At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness:  We're looking for an experienced senior manager who will be responsible for managing Exness's network of banking relationships for cash and providing value to both external and internal clients through market expertise, delivery of relevant information as well as working very closely with the Head Of Treasury.  Location - Cyprus. The possibility of 50% Remote and 50% onsite can be discussed.  Reporting Line - Global Head of Finance. You will Proactively Manage and advance relationships with key contacts at partner...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer Nasdaq SMARTS Market...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: Quality Assurance Specialist is responsible for all types of training and quality assurance within the company, as well as participation in process improvements that support continuous improvement in the organisation. Quality Assurance includes monitoring and analyzing the interactions between support and clients to ensure customer support team members are performing to standard. The TQA specialist then needs to take feedback from Quality Assurance and Training to pioneer interventions that foster continual organisational...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: To manage and deliver training to new hires based on customer handling issues for their respective region.  Providing support for new hires on systems and processes in both sales and support teams. To be a subject matter expert on regional operations and to run regular region specific seminars. Serving as a bridge between QA team and support team. You will: Manage and run onboarding training on operational requirements for all new hires (Support/Sales/Social Media), inclusive of System/Tool usage. To guide and...

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: The Retail Account Manager (RAM) will be focusing on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions . Core functions include new account acquisition and growth of existing account holders through a value driven relationship-based approach. Demonstrate products and services to existing/potential customers. You will:  Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: The Retail Account Manager (RAM) will be focusing on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions . Core functions include new account acquisition and growth of existing account holders through a value driven relationship-based approach. Demonstrate products and services to existing/potential customers. You will:  Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: The Retail Account Manager (RAM) will be focusing on building up a strong client portfolio and to add value to our Company’s further growth and development in different markets and regions . Core functions include new account acquisition and growth of existing account holders through a value driven relationship-based approach. Demonstrate products and services to existing/potential customers. You will:  Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales...

With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: Quality Assurance Specialist is responsible for all types of training and quality assurance within the company, as well as participation in process improvements that support continuous improvement in the organisation. Quality Assurance includes monitoring and analyzing the interactions between support and clients to ensure customer support team members are performing to standard. The TQA specialist then needs to take feedback from Quality Assurance and Training to pioneer interventions that foster continual organisational...