982 client services professional jobs found

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Services, Professional What does a successful Client Services, Professional do at Fiserv? As a Client Services Professional you are the day- to- day client experience partner for financial institution customers. You are accountable for being the first line support representative servicing all their tactical and operational inquires related to the client’s credit card program and solution to an optimal conclusion. What you will do:...

End Date Monday 18 December 2023 Salary Range £66,861 - £100,292 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary We're looking for an experienced Software Engineer (IRIS) to join our Relationships Lab on the Mass Affluent Platform. In this role is to deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting their engineering teams. To work in cross-disciplinary teams delivering exciting customer driven solutions and high-quality software and showcase excellent interpersonal and communication skill whilst efficiently working across the project life cycle to ensure software operates as intended. This role will blend both deep domain and technical expertise within a feature team. Job Description JOB TITLE:  IRIS Software Engineer – Mass Affluent SALARY: £66,861.00 - £81,290.00 GBP...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Implementations- Sr Professional II Job Description * The Implementation/ Business Analyst will work closely with Clients, Client Services, Technical teams, Production Floor, Project Managers, and other stakeholders to plan, coordinate, and execute all activities related to the integration project. Main responsibilities: • Understand existing business process flows, special client requirements, data source and processing systems,...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Implementations - Senior Professional I About Fiserv: We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. What does a great...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Application Specialist, Professional I What does a successful Application Specialist, Professional do at Fiserv? In this position, you will work in a dynamic, professional, client service-oriented environment with large enterprise financial institution clients. You will provide day-to-day support answering questions and addressing complex issues. Requests for support are received via multiple channels, including telephone, email,...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Infrastructure Engineering - Sr. Professional II What does a great “Senior Solutions Delivery Engineer – Windows” do? The Solutions Delivery Engineering team is responsible for end-to-end delivery of infrastructure solutions to our customers. Working with Development, Product and other Engineering teams, the Senior Solutions Delivery Engineer will deliver an infrastructure solution that is technically sound, resilient to failure, operationally...

AlphaDesk is LSEG’s Order and Portfolio Management Software, which develops and supports the software for hedge funds and asset managers globally. We are a diverse team with good technical skills, and the quality of our software and client services is at the core of our business. The Client Services team within AlphaDesk assists our clients in using our software to handle their trading, monitoring, and reporting of their investments. The team works directly with portfolio managers, traders, and operations staff at hedge funds to resolve issues and explain AlphaDesk’s capabilities. We regularly hear from clients that our support is industry leading. We are seeking a candidate who can grow and improve our reputation for high quality support while managing our regional team in Singapore.  The ideal candidate will leverage both management and technical skills.  You will be responsible for empowering and mentoring a team of product consultants to resolve all client issues.  You...

The Business Development Representative (BDR) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit Refinitiv’s Ideal Customer Profile. The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing...

The HR Coordinator role with London Stock Exchange Group (LSEG) is an exciting opportunity be part of a growing team in a fast-paced, global organization. Our People function helps to power the business through empowered people. We enable and support LSEG to attract and nurture diverse talent, create opportunities for people to grow meaningful careers and operate at their very best. We drive high performance, reward excellence, foster employee engagement and give our people an enhanced experience of working and growing here. Key Responsibilities - Serve as the first point of contact for managers and employees on HR policies, processes, and procedures via case management tool, ServiceNow; triage/escalate cases to relevant subject matter expert groups as needed and ensure all queries are responded to accurately and within defined SLAs -  Provide guidance to managers and employees on all aspects of the employee life cycle including on-boarding, leave of absence, off-boarding,...

The Role: As part of our growth across the EMEA region we are currently seeking an Account Manager to join our London team. Your primary responsibility is to drive retention and upsell opportunities for our Investor Relations Solutions within your client base. As part of our Nasdaq Sales Team, you will work in a highly dynamic environment, define strategies to enable retention and sales as well as build relationships within key target markets for long-term sustained business development. You will work in an environment that provides the flexibility to chart your own course and build long term customer relationships on multiple levels with special attention to C-level. The Account Manager (AM) is responsible for relationship management, retention and oversight of all subscribed services for all assigned clients within their portfolio. The AM works closely with the Sales and Service teams to provide a holistic view of the client relationship and ensure that all client...

Department overview Solutions_Professional Services_Private Markets: Position summary The team is looking for an Implementation Consulting Analyst who can deliver results in a fast-paced environment. In this role, the team member will work closely with the Project Managers of our global teams to ensure the successful completion of on-boarding of Private Equity and Venture Capital Clients to iLEVEL platform. The Implementation Consulting Analyst will collaborate with team members from several departments to ensure the successful completion of implementation and optimal use of the PCM solution. Since this is a client facing role, we require someone with Excellent written and verbal communication skills. This is a MUST HAVE Duties & accountabilities Responsibilities, Duties and Tasks: The individual should possess excellent communications skills as this role demands multiple client interactions The individual will act as an extension of US- and...

Department Overview S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Position Summary S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients’ Structured Finance Obligations, including CLOs, CBOs, and Swaps.  The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.  Candidate should display strong financial adaptability, PC skills, and expect full accountability for all assigned projects. Duties & Accountabilities Process trade settlement in WSO Admin based on the information provided by client. Insure timely and efficient processing of all new borrowings, increases, rollovers, pay downs, commitment reductions, etc. Responsible for...

Department Overview S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Position Summary S&P Global is seeking an experienced and self-motivated individual to manage both client relationships within the Portfolio Management Services group, as well as manage a team of Individual Contributors responsible for daily execution.  The successful candidate will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business.  Additional responsibilities include coordination of issue resolution, training, reporting, keen understanding/presentation of the clients' business structure, product pipeline, and market footprint. This individual will help set the vision of our team, as well as the daily tone of positive client experiences. Duties & Accountabilities Responsible to manage...

Job description Position title Associate Director- Application Support Location Gurgaon, India Business Function Operations & Client Support Department Application Support Company overview Osttra is the home of MarkitSERV, Traiana, Trioptima and Reset businesses that offer post trade services to a community of 10k+ clients. Our company brings together people, processes, and networks to solve the markets’ most challenging problems. Innovating, integrating, and optimising the post-trade workflow – we are positively shaping the way the community works forever. Department overview: Application support team is a global team that provides technical functionality to ensure MarkitWire/Buyside/MIS application remain up and running.   Position summary: This position primarily focuses on answering client support tickets escalated by our global client facing level 1 support teams; working closely with Dev, QA, Infra and OPS teams to investigate and...

Job Description L1 Support Department overview S&P Global provides innovative products and services that enhance transparency, reduce risk, and improve operational efficiency. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies. We develop large scale technology platforms and enterprise software to produce global financial data with focus on analysis and regulatory requirements. Position summary We are seeking a bright, self-motivated person who is familiar with AWS Cloud Infrastructure to join our Cloud Operations team. This is an amazing opportunity to develop your skillset in a large enterprise environment. As a client facing team, you will be supporting our infrastructure, and automation platforms used to power our Cloud Hosting Services. You will play a crucial role as a valued member of a collaborative team, ensuring our production environment is operating...

S&P Global Market Intelligence The Role: UI Software Engineer – Summer Intern The Location: London, United Kingdom The Team: Financial Risk Analytics UI Development team. An agile UI development team using cutting edge tools to provide an intuitive user experience for Front Office and Risk users from a host of Financial Markets clients. The Impact: The UI team provide client facing tools for users to explore complex risk metrics and visualize the impact on their market and credit risk exposures. Integrating with a complex and interactive suite of analytic services. What’s in it for you: During your summer at S&P Global you'll have the chance to partner with our industry experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business insights and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career....

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.     S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.     The Role:     Outsourcing Delivery Analyst – Solutions Operations     T he Team:    Solutions Operations is the industry leader in leveraged loan, private equity and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis....

About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. Include for all SPGI roles. Job Description Our S&P Market Intelligence team is seeking an experienced and motivated Analyst to facilitate daily management of client deliverables within the Compliance Services group.  The individual will be responsible for managing client inquiries and client support for the Compliance Services outsourcing...

COVER LETTERS ARE A REQUIREMENT FOR THIS ROLE The Team:  Commodity Insights Analytics is looking for a senior analyst to drive forward its European and Russian LNG analysis subscription services, delivered under their market-leading product line. This role will involve supporting price forecasts, writing forward-looking market commentary, and developing analytical tools, research, and models. The role will make use of your detailed knowledge of European, Russian, and Global Gas/LNG markets and will leverage your strong quantitative and modelling skills. The Impact:  Commodity Insights is a global team responsible for analyzing, interpreting, and forecasting global energy commodities markets and prices. This exciting role will be pivotal in writing forward-looking market commentary, and developing analytical tools, research, and models. Our analysis serves a wide range of customers across the energy industry. What’s in it for you:  This is a role with significant...

Development Manager for FXall APIs and Bank Integrations is a hands-on Technical Leadership role, responsible for enhancement and maintenance of FXAll Trading APIs and integration between FXall and client APIs. In this client facing role (typically engaged with a Bank's IT resources), you will lead a team of software engineers, working with Liquidity Providers to integrate them with the FXall Trading Venue. The ideal Development Manager is a team player, with strong communication skills, who can operate within a distributed team. Server side Java development experience is essential. An understanding of FIX messaging protocols is desirable, but not essential. Role profile Provides oversight and direction to a team of developers in the design, development and implementation of high-quality software solutions. Role Responsibilities & Key Accountabilities: - Demonstrates significant knowledge of a single or multiple technologies and advises on design, development...

The Business Development Representative (BDR) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts that fit Refinitiv’s Ideal Customer Profile. The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing...

AlphaDesk is LSEG’s Order and Portfolio Management Software, which develops and supports the software for hedge funds and asset managers globally. We are a diverse team with good technical skills, and the quality of our software and client services is at the core of our business. The Client Services team within AlphaDesk assists our clients in using our software to handle their trading, monitoring, and reporting of their investments. The team works directly with portfolio managers, traders, and operations staff at hedge funds to resolve issues and explain AlphaDesk’s capabilities. We regularly hear from clients that our support is industry leading. We are seeking a candidate who can grow and improve our reputation for high quality support while managing our regional team in Singapore.  The ideal candidate will leverage both management and technical skills.  You will be responsible for empowering and mentoring a team of product consultants to resolve all client issues.  You...

The HR Coordinator role with London Stock Exchange Group (LSEG) is an exciting opportunity be part of a growing team in a fast-paced, global organization. Our People function helps to power the business through empowered people. We enable and support LSEG to attract and nurture diverse talent, create opportunities for people to grow meaningful careers and operate at their very best. We drive high performance, reward excellence, foster employee engagement and give our people an enhanced experience of working and growing here. Key Responsibilities - Serve as the first point of contact for managers and employees on HR policies, processes, and procedures via case management tool, ServiceNow; triage/escalate cases to relevant subject matter expert groups as needed and ensure all queries are responded to accurately and within defined SLAs -  Provide guidance to managers and employees on all aspects of the employee life cycle including on-boarding, leave of absence, off-boarding,...

About us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...