313 client-services jobs found in Noida

About ION We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.  More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.   •       Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. •       Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.   At ION, we offer...

Department overview: MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Client Services provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. The Client Services group works closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation. Position summary We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Client Services Operations group.  The successful candidate will be responsible for providing day-to-day customer support for...

Job Description Department overview: MarkitServ provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity, and foreign exchange derivatives. MarkitServ also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitServ Operations provides operational day-to-day customer support for all services supported within the MarkitServ suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation. Position summary We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the...

Duties & accountabilities ·        Ensure customers receive first class service consistent with S&P Global's expectations including but not limited to identifying and resolving client issues, following up with clients based on SLAs, conducting client demos, training clients on the platform, and managing additional client inquiries/needs as required. ·        Cultivate, foster, and manage relationships with assigned clients ·        Actively speak with customers to ensure they understand how to use the functionality of Regulatory & Compliance product suite and understand the full capability of our products industry initiatives ·        Increase client adoption of the platform through education of new product features and offering, ultimately driving efficiency and cost reduction for clients ·        Provide front line daily support for all clients including capture of bugs and enhancements. ·        Work with business...

Department overview The Markit Enterprise Data Management (EDM) platform puts quality, audited data at the center of customer’s organisations.  Its solutions build gold copy masters across all data types, delivering tangible data governance, risk management and compliance frameworks and rationalizing legacy architectures. The EDM platform is the central core for all transactions, securities, prices, rates, counter party and issuer data. Markit EDM empowers those who understand the data to manage the data, no matter the complexity, volume or scope of the project.  Position summary The successful candidate will be an experienced Application Support analyst with proficient SQL skills who will work as part of a global support and managed services team. The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial institutions. What You'll Do Primary duties will be the investigation, reproduction and...

Department overview:  MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets.  MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.     Position summary   We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group.  The...

The Data Operations analyst works as part of a global team specializing in the maintaining the core set of data required to support ION’s hosted solutions. The analyst is responsible for validating the accuracy of the data and engaging directly with both clients and external data vendors to maintain client satisfaction. Working in a fast-paced environment, the analyst is required to understand exchange specifications and the business impact the data has on ION’s solutions. Key Requirements Accurately maintain data required to support client trading systems Investigate client data incidents from receipt to resolution Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Develops strong working relationships with other departments to assist with the delivery of our service to clients Work with data vendors and exchanges to resolve data queries...

Job Title: Windows Systems Engineer We require an experienced level Citrix and Windows Engineer to work on both Projects & BAU for a financial service provider. The successful candidate will be a team player who is equally comfortable working on their own initiative with the ability to think “outside of the box”. The candidate should be able to demonstrate exceptional issue investigation and resolution skills. Your skills, experience, and qualifications Microsoft Server Technologies 2008 to 2016 • Microsoft Active Directory including DNS and GPO management 2008 to 2016 • Microsoft Windows Terminal Services • Microsoft Hyper-V 2008R2 to 2012R2 • VMware VCenter • HP Storage (MSA\3PAR\Store Virtual) • Good troubleshooting skills • HP Blade Server Hardware • Citrix NetScaler • Citrix XenApp 6.5 onwards • Citrix Web Interface • Excellent communication skills • Excellent documentation skills • Experienced in the practical application of ITIL practices...

Job Title: Windows Systems Engineer We require an experienced level Citrix and Windows Engineer to work on both Projects & BAU for a financial service provider. The successful candidate will be a team player who is equally comfortable working on their own initiative with the ability to think “outside of the box”. The candidate should be able to demonstrate exceptional issue investigation and resolution skills. Your skills, experience, and qualifications ·        Microsoft Server Technologies 2012 to 2016 ·        Microsoft Active Directory including DNS and GPO management 2012 to 2016 ·        Microsoft Windows Terminal Services  ·        VMware VCenter ·        HP Storage (MSA\3PAR\Store Virtual\Primera) ·        Good trouble shooting skills ·        HP Blade Server Hardware ·        DL servers ·        Citrix NetScaler ·        Citrix XenApp 7.12 onwards  ·        Citrix Web Interface ·        Excellent communication skills  ·...

About us At ION, we’re a diverse group of visionary innovators We provide trading and workflow automation software, high-value analytics and insights to corporations, central banks, financial institutions and governments worldwide. By combining creativity with a passion for technology, we design solutions and services that simplify complex processes, boost efficiency and empower better decision-making. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. With decades of industry experience and a track record of delivering mission-critical solutions, our global team is focused on building long-term partnerships with our customers so that we can help transform their business through continuous innovation. With a dynamic team of 6,000+ employees, 50+ global offices, and over 4,800 clients worldwide, ION provides an unparalleled experience for those who share our passion for growth...

Role: Trading Operations Engineer About Us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.  More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. ·        Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. ·        Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and...

About ION: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.  More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.   •       Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. •       Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.   At ION, we offer...

The role   ION Markets FX provides mission critical systems for foreign exchange. Technical Implementation Engineers ensure efficient, on-time delivery of solutions to ION’s customers.  They work closely with the customers and Product, Development, Infrastructure and Client Support teams to ensure that systems are updated and maintained in accordance with client requirements and industry best practices.   Key Responsibilities   •Hands on implementation and configuration of FX trading systems. •On-boarding of new clients and services. •Assisting with client testing initiatives •Installation of enhancements and fixes •Manage client and component specific configurations •Analyse, research, manage, and resolve technical inquiries received from customers during implementation projects •Raise bugs or enhancement requests that are identified during implementation •Product and maintain technical documentation to support team activities. •Assist the Client Services teams...

About us At ION, we’re a diverse group of visionary innovators We provide trading and workflow automation software, high-value analytics and insights to corporations, central banks, financial institutions, and governments worldwide. By combining creativity with a passion for technology, we design solutions and services that simplify complex processes, boost efficiency, and empower better decision-making. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. With decades of industry experience and a track record of delivering mission-critical solutions, our global team is focused on building long-term partnerships with our customers so that we can help transform their business through continuous innovation. With a dynamic team of 6,000+ employees, 50+ global offices, and over 4,800 clients worldwide, ION provides an unparalleled experience for those who share our passion for...

Technical Support role: ION manages a global client base running high availability financial systems 24 hours per day. To support this critical service, ION runs a “follow the sun” approach, with teams across the Americas, EMEA, and APAC. The successful candidate will be adept at providing support, juggling multiple tasks, managing priorities and maintaining a strong relationship with clients while working in a fast paced and demanding environment. We are looking for individuals who understand the importance of customer relationships and who are solution focused with excellent communication skills. You will have an interest in both IT and finance and be enthusiastic about developing your skill set with a thirst for knowledge. Key responsibilities will include interacting daily, communicating status, and risk relating to ongoing incidents and handling functional and technical questions. ION is looking for candidates with an enquiring mind and an analytical and...

Technical Support role: ION manages a global client base running high availability financial systems 24 hours per day. To support this critical service, ION runs a “follow the sun” approach, with teams across the Americas, EMEA, and APAC. The successful candidate will be adept at providing support, juggling multiple tasks, managing priorities and maintaining a strong relationship with clients while working in a fast paced and demanding environment. We are looking for individuals who understand the importance of customer relationships and who are solution focused with excellent communication skills. You will have an interest in both IT and finance and be enthusiastic about developing your skill set with a thirst for knowledge. Key responsibilities will include interacting daily, communicating status, and risk relating to ongoing incidents and handling functional and technical questions. ION is looking for candidates with an enquiring mind and an analytical and...

Technical Support role: ION manages a global client base running high availability financial systems 24 hours per day. To support this critical service, ION runs a “follow the sun” approach, with teams across the Americas, EMEA, and APAC. The successful candidate will be adept at providing support, juggling multiple tasks, managing priorities and maintaining a strong relationship with clients while working in a fast paced and demanding environment. We are looking for individuals who understand the importance of customer relationships and who are solution focused with excellent communication skills. You will have an interest in both IT and finance and be enthusiastic about developing your skill set with a thirst for knowledge. Key responsibilities will include interacting daily, communicating status, and risk relating to ongoing incidents and handling functional and technical questions. ION is looking for candidates with an enquiring mind and an analytical and...

Technical Support role: ION manages a global client base running high availability financial systems 24 hours per day. To support this critical service, ION runs a “follow the sun” approach, with teams across the Americas, EMEA, and APAC. The successful candidate will be adept at providing support, juggling multiple tasks, managing priorities and maintaining a strong relationship with clients while working in a fast paced and demanding environment. We are looking for individuals who understand the importance of customer relationships and who are solution focused with excellent communication skills. You will have an interest in both IT and finance and be enthusiastic about developing your skill set with a thirst for knowledge. Key responsibilities will include interacting daily, communicating status, and risk relating to ongoing incidents and handling functional and technical questions. ION is looking for candidates with an enquiring mind and an analytical and...

About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.  •Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. •Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To...

The Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. This position is for our Noida office.    About us      ION is a leader in Financial Technology, Automation and Data. The products are developed using enterprise class Open Source Software and ION Core Technology to provide a unified solution to our users delivered either On-Premise/On-Cloud/Software as a Service.     We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks,...

The Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. This position is for our Noida office.    About us      ION is a leader in Financial Technology, Automation and Data. The products are developed using enterprise class Open Source Software and ION Core Technology to provide a unified solution to our users delivered either On-Premise/On-Cloud/Software as a Service.     We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks,...

About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.  •Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. •Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To...

About ION We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.  More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.   •       Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. •       Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.   With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.   At ION, we offer...

The Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. This position is for our Noida office.    About us      ION is a leader in Financial Technology, Automation and Data. The products are developed using enterprise class Open Source Software and ION Core Technology to provide a unified solution to our users delivered either On-Premise/On-Cloud/Software as a Service.     We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks,...