1834 client service manager jobs found

Grade/Level (relevant for internal applicants only): 10 The Location: London, UK Contract Length : 18 months The Role: S&P Global Commodity Insights is seeking a Client Service Manager (18 month contract) to cover territory across Europe, while you will be mainly focused on clients based in Europe, you will be expected to support customers in EMEA within your working hours. The Client Service Manager is responsible for partnering with Commercial Managers, Commercial Specialists, and Client Relationship Managers to provide the best possible customer experience to support new and existing customers through product onboarding and implementation, training (both online and on-site), and integration of S&P Global Commodity Insights services within customer workflows. The goal is to deliver best in class service and maximize the customer experience. Through enhancing the customer experience, this role plays a key part in retention and lead generation. The Team:...

The Location: Germany / Germany Remote Grade/Level: 10 (relevant for internal applicants only) The Role: S&P Global Commodity Insights is seeking a Client Service Manager to cover territory across Europe, while you will be mainly focused on clients based in Europe, you will be expected to support customer globally within your working hours. The Client Service Manager is responsible for partnering with Sales and Client Development Managers to provide the best possible customer experience to support new customer business, existing customer retention and existing customer growth through on-site support, training (both online and on-site), and integration of S&P Global Commodity Insights services within customer workflows. The goal is to facilitate excellent customer service as a value differentiator. This position is responsible both the remote and on-site support and training of Commodity Insights’ products ensuring customers derive optimal value from the...

Our Vision As one of the world’s Top 10 (and rising ? ) digital asset exchanges, we provide a best-in-class experience in trading, security, and blockchain product innovation. We’re making it possible to list the most recent and promising projects, safely trade with transparency, and democratize access to the markets, today! Excited to join a decentralizing force in the world?   Responsibilities ·Responsible for the hiring, training, development, and management of the assigned Client Services Team  Accountable for the overall success of the Client Services team and customer satisfaction  Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects Serves as the internal and external point of contact for projects and issue resolution across company functions Drive overall client satisfaction through effective coordination and communication of client deliverables  Partnership with clients to...

End Date Friday 09 June 2023 Salary Range £45,198 - £50,220 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Markets & Lending Delivery provides product, middle and back office support for Lloyds Banking Group clients and stakeholders. Markets Settlement is one of the group’s highest rated Critical Business processes and this role in the Foreign Exchange settlements team is a vital element within that process. Colleagues in the team are responsible for ensuring that financial markets trades are settled in an accurate and timely manner and customer and stakeholder queries are dealt with swiftly. This is a small team so colleagues will have the opportunity to get involved in a range of different activities which will help them learn the product inside out – a great introduction to learning more about the financial markets industry and building invaluable...

End Date Wednesday 14 June 2023 Salary Range £34,767 - £38,630 We support agile working – click here for more information on agile working options. Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary Would you like to work within Mid Corporates and play a role in helping Britain prosper? We have an exciting opportunity for an Associate Relationship Manager (ARM) in our Mid Corporate business in the North West, where clients turnover between £25m and £100m. Job Description At Lloyds Banking Group we’re driven by a clear purpose - to help Britain Prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.   Our Commercial Banking (CB) division has business clients across a wide variety of sectors - from small businesses to multinational corporations. Many of the clients we support are household names, driving UK growth, and we've pledged to...

End Date Friday 23 June 2023 Salary Range £56,421 - £62,690 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Responsible for supporting clients within the SME portfolio with all their banking needs including lending, deposits and a wide range of other services. There is an expectation to grow the portfolio through bringing more of the banks proposition to your existing clients, whilst ensuring the effective management of risk. This role is an integral part of the local market, developing business opportunity, and representing the group in the professional community. You will be an ambassador for change, an early adopter of tools designed to improve the client and colleague experience and support your wider team and region to achieve their objectives. Job Description At Lloyds Banking Group, we’re driven by a clear purpose - to Help Britain prosper. We're...

End Date Friday 23 June 2023 Salary Range £0 - £0 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Works as a product specialist, providing support to senior members within team, contributing to the overall business plan and income. Drive and contribute to the delivery of business activity as directed by senior members within the team, establishing FI Sales as a multi-product and service provider to Commercial Banking clients Job Description At Lloyds Banking Group, we’re driven by a clear purpose - to Help Britain prosper. We're passionate about making a difference to our customers, businesses and communities as the UK's largest Retail, Digital and Commercial bank.   The following vacancy has been built specifically for Returners. You’d only be eligible to apply for this role if you’ve taken a career break for at least 18 months so please don’t apply if...

End Date Friday 23 June 2023 Salary Range £118,822 - £139,790 We support agile working – click here for more information on agile working options. Agile Working Options Flexibility in when hours are worked, Hybrid Working Job Description Summary Directs LBGs business with clients within the Corporate Institutional Coverage portfolio to build stronger, deeper and more sustainable partner relationships. Improve and increase the quality and quantity of the business to achieve business objectives for income generation whilst ensuring the effective management of risk. This senior leadership role is critical in harnessing these complex, high profile and potentially profitable relationships to best meet client needs and to develop the LBG franchise across Coverage, Product and Delivery areas. Job Description At Lloyds Banking Group, we’re driven by a clear purpose - to Help Britain prosper. We're focused on making a difference to our customers, businesses and...

End Date Friday 23 June 2023 Salary Range £56,421 - £62,690 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary The Project Manager leads their delivery team to ensure the fundamentals of Project Management excellence are achieved, this includes analysis, governance, planning managing finances and delivering value. As a PM of the Future they should role model a desire to develop their skills and experience, create space to learn and collaborate, demonstrate resilience and adaptability, confidence and a desire to innovate and test new ideas. The Project Manager will understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. They should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings. Coaching...

End Date Friday 23 June 2023 Salary Range £45,054 - £50,060 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Builds, maintains & manages a defined portfolio of client relationships, helping them to grow or improve their Business. Delivers an excellent client experience, whilst identifying opportunities to help meet their stated & unstated needs, being an expert user of colleague tools to drive added value to the client. Works collaboratively with colleagues and builds strong networks to bring the whole bank to the client. Helps Britain Prosper, spending the majority of time with existing clients (allowing time for preparation and follow up) and delivers fair outcomes. Takes ownership for their own personal development and works with digital technology to improve their own personal effectiveness Job Description At Lloyds Banking Group, we’re driven...

End Date Friday 23 June 2023 Salary Range £118,822 - £139,790 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary Directs LBGs business with clients within the Corporate Institutional Coverage portfolio to build stronger, deeper and more sustainable partner relationships. Improve and increase the quality and quantity of the business to achieve business objectives for income generation whilst ensuring the effective management of risk. This senior leadership role is critical in harnessing these complex, high profile and potentially profitable relationships to best meet client needs and to develop the LBG franchise across Coverage, Product and Delivery areas. Job Description At Lloyds Banking Group, we’re driven by a clear purpose - to Help Britain prosper. We're focused on making a difference to our customers, businesses and communities as the UK's largest...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day. Iress is one of Australia’s largest technology companies and employs more than 2,300 people across Australia, United Kingdom, Africa, Canada, France, New Zealand and Asia.   Build your career at Iress!   As the Client Solutions Representative (CSR), you will develop rapport and maintain strong relationships with allocated clients - Custodians, Fund Managers, Advisers and Investors, with all client expectations continually being met or exceeded in a...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Project / Implementation Manager will be accountable for: Managing the delivery of conversions within a SAFe environment. Participating in all phases of onboarding clients i.e. scoping, data integration / configuration definition, user testing support, training and migration activities. • Planning & Tracking; Defining and tracking the Program Increments, aligned to the Project and Product Roadmaps, you will actively participate in and chair the Program Increment planning, aligning all delivery teams both Broadridge and client • Reporting; Providing concise and accurate information to inform and drive actions you will report to the client and internally on progress during the programme. • Acceptance; Working with all stakeholders you will...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Are you looking for an impactful role where you can really make a difference across Broadridge?  The Layer7 API Gateway Engineer will leverage, implement, and reinforce the API reference architecture, lifecycle, and mechanics across Broadridge adhering to defined standards of API management and delivery as defined by the API Lead Architect.  The Layer7 API Gateway Engineer will also assist with identifying the scope, strategy, technology, and roadmap for Layer7 solutions and be responsible for troubleshooting any issues reported with the environment or solution/integration.  Key Responsibilities                                                                                                                                         Direct hands-on...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is a rapidly growing global fintech leader and looking to hire a Product Manager to lead the Institutional Global Market Intelligence (GMI) Product. As a Product Manager, you will be focused on delivering our market leading intelligence product to over 100 of the largest asset managers in the world, working closing with our technology team, product, and leadership to progress our development roadmap, and acting and an ambassador and SME for our Institutional Intelligence business. You will join a motivated and fast paced global product team and work closely with stakeholders across the globe. Job Responsibilities: Product Management Lead the quarterly update process, supporting the Engineering team with ETL, and overseeing QA to...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. A full-time role has arisen within Broadridge Fund Communication Solutions for a Senior Associate. As a Senior member of the Client Operations Department, your focus will be the servicing of our Regulatory & Digital Services clients, encompassing the production of Regulatory reporting , Digital Factsheets and maintenance of other Digital Solutions .   You will be accountable for a selection of client relationships with Investment Platforms, Asset Managers, Fund Administrators, Insurers and External Data Vendors to ensure factsheet and report dissemination is timely and accurate , while contributing to the seamless operation of our Regulatory & Digital Services .   This role...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Job Posting Title: A ssociate Proposal Manager - Hybrid Broadridge, a global fintech leader with $9 billion in revenues, helps clients get ahead of today’s challenges to capitalize on what’s next with communications, technology and data and analytics solutions that help transform their businesses. The world’s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries. Assist Sales Executives and business personnel in the management of RFP/RFI/Questionnaires/Surveys and in  the  creation  of  a  response  document  to  the  client. Documented workflow...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Summary The Technical Account Manager acts as the primary point of contact for all hosted/managed clients, running level 2 support and coordinating new releases to the client's platform. The Technical Account Manager strongly contributes to the client relationship and overall client satisfaction.  The role is mission-critical and provides excellent exposure to fast-paced, high-tech environments spanning trading solutions across many product types and exchanges. The selected candidate will be based in London working within a department that is based in offices across EMEA. The London office is predominantly responsible for our English customer base. This role requires frequent interactions with colleagues in various geographical locations...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview   The Technical Account Manager acts as the primary point of contact for all hosted/managed clients, ensures level 2 and 3 support and coordinates product releases to the clients. The Technical Account Manager strongly contributes to the client relationship and overall client satisfaction.  The role is mission critical and provides excellent exposure to fast paced, high-tech environments spanning trading solutions across many product types and exchanges.  The successful candidate is expected to take care of support requests from customers via email, phone and face to face. Support requests will come directly from traders or from the first line support staff working for them.  The selected candidate will be based in Cluj working in...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Company Description Broadridge Financial Solutions, Inc. (BR), a $5 billion global Fintech leader and a part of the S&P 500® Index, is a leading provider of investor communications, technology-driven solutions and professional services to banks, broker-dealers, asset and wealth managers and corporate issuers. Broadridge provides an important infrastructure that powers the financial services industry and employs over 11,000 associates in 18 countries. For more information about Broadridge, please visit Broadridge.com/. Job Description The Consulting Services function sits within the Broadridge Global Technology and Operations (GTO) division and assists financial institutions with navigating regulatory challenges, operational initiatives and...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Focus on delivering high standard output that is error free delighting the client Monitor process DFLs and give heads-up to associates for completing activities in time Ability to transition a client process from their location including learning, documenting, training and supervision Add value to the process by sharing ideas with the Supervisor/Manager Participate and encourage associates to participate in various events and develop working relationships with clients, colleagues that enriches BR culture Ability to learn and transition a client process and including learning, documenting, and training Be fully hands-and resolve and address client process issues and escalations Provide support to the Managers including gathering metrics, reporting and...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is seeking an Operations Associate to join our SMAC (social, mobile, analytics and cloud) team based from our Gdansk, Poland office. You will be joining a U.S based team and therefore we require applicants who are available during U.S working hours. Further information will be shared during the screening process. Under the direction of the Operations Manager you will be responsible for daily processing and maintenance of all securities and accounts on the Trust System as assigned. General Responsibilities Successfully monitor daily activity Daily process and maintain data download information and feeds with a high level of accuracy. Set up and maintain account information. Set up new securities in multiple systems. Process...