Full time
S&P Global
Frontera Dr, Pasig, 1609 Metro Manila, Philippines
S&P Global Commodity Insights The Role: This position has the greatest influence on the achievement of customer satisfaction and is responsible for providing effective and courteous support to customers. This includes keeping a clear and active focus on enquiry resolution and ensuring that all the necessary action is taken to resolve a customer’s inquiry. To achieve this, he/she needs to have or develop and maintain a solid understanding of the financial markets, and how Platts’ data and products fit into this market. All CSAs need to gain skills to demonstrate competency across our broad range of products and supports the Platts customer to ensure that the client receives maximum value and benefit. The Location: Pasig City, Philippines The Team: Global Client Solutions, S&P Commodity Insights The Impact: The Client Service Associate provides the best possible frontline service experience in support of customers and prospects. Working in a...