58 client engagement specialist jobs found

Job Description: Job Description Job Description Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Team: B2B and Operations provides services, solutions and support to a wide range of customers including financial institutions, corporations, universities, government...

Job Description: Client Engagement Specialist (CES) – Third Party Risk Management Solutions (TPRMS) Overview: The Client Engagement Specialist (CES) – Third Party Risk Management Solutions (TPRMS) is responsible for managing and renewing customer relationships using Dow Jones' third-party risk management solutions. The primary focus is to retain existing contract revenue and support new sales efforts led by the Account Executive. The CES will collaborate with internal stakeholders to ensure client's business needs are consistently met, driving successful renewals and maintaining a solid revenue base. The retention rates of assigned accounts will measure success in this role. Key Responsibilities: Act as the primary point of contact for assigned accounts, building client trust and identifying opportunities for improvement and best practices. Collaborate with the Product Implementation Team to ensure timely delivery of client solutions. Review clients’ risk...

Job Description: Client Engagement Specialist Frankfurt/Berlin With support, the Client Engagement Specialist (CES) manages all renewal aspects of the relationship with a defined set of customers. You are responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. You will need to liaise with DJ internal teams to ensure the clients our needs are met to support the renewal. You will develop and drive successful renewals ensuring a strong revenue base for Dow Jones. Success will be measured based on the retention rates of the Client Engagement Specialists assigned accounts. You will report to the Regional Sales Manager. Own the retention strategy for assigned Strategic accounts by building and executing a renewal plan Provide a monthly report to manager highlighting high risk renewal accounts within the region and strategy/ideas to turnaround Ensure appropriate...

About Us The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace At the FT, we aim for...

About the Role: Grade Level (for internal use): 10 About the Role: Commercial Specialist – Metals, Greater China Region (GCR) is responsible for the customer experience and revenue growth of S&P Global Commodity Insights (SPCI) Metals bank of business in GCR territory. This requires close co-ordination with Commercial team, Channel Partners, Marketing team, Client Services, Content team and Product team. The key objective of this role is to grow into new and existing Metals customers through market engagement, sales capability building, bringing customer insights into product development and thoughtful market targeting.  As a “sell-through” role, the Commercial Specialist – Metals will work alongside others to drive their success in metals markets. The Team: APAC Specialist team is made up of dynamic individuals with experience in different commodity markets they specialize at. Most members have come from Industry where they worked as an analyst or a trader or...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Professional, Technical Professional Services What does a successful Specialist, Technical Professional Services (Implementation Analyst) do? As an Implementation Analyst, you will be responsible for onboarding and rolling out of new and existing clients on our standard integration platform. You will be required to work directly with the client to perform these implementations, consult on the product suite and / or discuss application...

Job Title CRM Specialist Job Description CRM Specialist - APAC & ME Join our APAC+ME Divisional team, working with best-in-class communications and CRM technology stacks to drive our ambition to produce client-driven, tailored and personalised communication that will help transform IG’s client experience. Be part of a team that wants to revolutionise the way we communicate with our client. So, who are we? We’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial...

About the Role: Grade Level (for internal use): 12 The Role: Data Delivery Operations Specialist The Team: S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.   The Impact: The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its...

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview: The Application Architect is responsible for the design,...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Consumer Adoption Marketing What does a great Manager, Consumer Adoption Marketing do at Fiserv? As a Marketing Specialist at Fiserv, you will be responsible for identifying and executing custom content and engagement strategies across all digital channels. You will support the organization's strategic digital content objectives, engagement innovation needs, and digital revenue goals by collaborating with internal and external stakeholders....

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Business Solutions Specialist (BSS) is responsible for interacting directly with Clients and the Project Engagement Team to develop efficient strategies and tactics to ensure projects are delivered in a timely manner with exceptional quality. This role will be engaged throughout the entire project life cycle. The BSS will be partnering with Business Solutions Leads (BSL), Program Engagement and Clients during the Client’s business transformation to our suite of financial software products to ensure a positive outcome for the Client.  In addition, you will be working with and supporting the sales team to conduct Product Demos to Clients to accelerate sales cycles. Key Job Functions/Responsibilities In this role you will be the Subject Matter...

End Date Sunday 15 September 2024 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Data & Analytics Manager – Channel Insight SALARY :  £62,000+ (dependent on experience) LOCATIONS: Bristol / Newport HOURS:  Full-Time WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity An exciting opportunity to join our Channels team within Business & Commercial Banking (BCB) and support the transformation of the business to meet our strategic objectives to build a digitally-led relationship bank for our business customers. The Channels team sits at the heart of the strategy, accountable for shaping the digitisation...

About the Role: Grade Level (for internal use): 08 S&P Global Market Intelligence The Role: Implementation Consulting Specialist The Team: The Implementation Consultant role is part of a team based in Tokyo, Japan, working with clients globally on implementation activities and providing application support for engagements onsite; At times team members are required to travel (within the region or internationally) to client offices to assist with the implementation activities. The team is coached and led by a senior Managing Consultants and Lead Consultants, and are trained in using SQL Server, the Markit EDM application, and in the informational needs of modern financial institutions. The Impact: An enterprise data management (EDM) platform helps in maximizing the efficiency and effectiveness of an organization’s data processes . What’s in it for you: The role is dynamic and provides a fantastic opportunity to build a solid career...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About the Role: Grade Level (for internal use): 09 About the Role:     The Team:   S&P Global Market Intelligence’s Loan Platforms suite of products unify workflows and datasets across all syndicated loan market participants. Included in the portfolio are ClearPar for trading and settlement, ADFlow which provides secure, digital administrative details and wire instructions, Messaging to facilitate STP throughout the trade life-cycle , Loan Processor which provides rich integration capabilities, Tax Utility integration to seamlessly navigate tax documentation, and Loan Reconciliation for Agent-Lender agreement of post-trade positions. These applications are used by lenders, agent banks, custodians, trustees, borrowers, legal professionals, and other persons to streamline workflows, reduce risk, and manage their syndicated loan portfolios in a single ecosystem.     Responsibilities and Impact:   The Product...

About the Role: Grade Level (for internal use): 09 DISCLAIMER: Please only apply to this role if you are an NBMBAA member and intend on attending this year's 2024 NBMBAA career expo in Washington D.C! The Team: The Solutions Operations division is seeking a professional with excellent interpersonal communication, organization, and time management skills to join our Global Special Services Team. S&P’s WSO (Wall Street Office) provides real-time access to our client’s portfolio and reporting insights for active asset management and deal administration, trading activities, cash and position level transparency and accurate P&L reporting. Underpinned by our WSO Administrator and WSO Agent product suites, WSO supports complex aspects of alternative asset management in a scalable solution that increases operational efficiency while reducing risk. Our solutions are available as a hosted software or a fully outsourced managed service. Responsibilities and Impact:...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview We are seeking a penultimate or final year marketing or communications student to support the delivery of our B2B marketing campaigns in our Asia Pacific business, to promote our core technology and data solutions across capital markets and asset management sectors. Reporting to the APAC marketing director, you will work closely with marketing partners based in Hong Kong and Singapore and marketing channel specialists in the US and India to deliver tactical elements of marketing campaigns that drive interest, engagement and leads. In this role, you’ll be part of a team working on omni-channel marketing programs, supporting the delivery, execution and reporting of go-to-market campaigns.  You will interact with Broadridge’s digital...

Partner 18, Events Specialist, Investor Relations Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic . We invest in seed to venture to growth-stage technology companies, across AI , bio + healthcare , consumer , crypto , enterprise , fintech , games , and companies building toward American dynamism . a16z has $43B in assets under management across multiple funds. We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, EQRx, Figma, GitHub, Instacart, Mistral, OpenSea, Roblox, Stripe, and Substack, Worldcoin and X. Our team is at the forefront of new technology, helping founders and their companies impact and...

Who Are We Looking For? As a Social Media Account Manager, you will support Listings Services (companies transitioning from private to the public market) and collaborate with Corporate Platform’s Global leadership, marketing, sales and communications teams to bring organic social media campaigns to life across multiple social platforms. Your primary responsibility is to coordinate social media strategies and rollouts for pre-IPO, IPO day, and post-IPO campaigns for Nasdaq-listed companies. The role demands an expert social media manager who is passionate about showcasing and celebrating the world-leading brands and innovative companies that call Nasdaq home. You are adept at engaging with all types of internal and external clients, are a strong and creative copywriter, have effective community management skills, and are proficient at reviewing insights and analytics to adjust strategies for maximum impact. You will report to the Head of Social for Listings and Corporate Solutions....

The Index Research Specialist – Retail Investor Strategist is responsible for driving the development and execution of our content strategy tailored to retail investors. In this role, you will be responsible for creating engaging content that educates and empowers individual investors to make informed decisions about their finances and investments. Your creativity, strategic thinking, and passion for financial education will be instrumental in shaping our content initiatives and fostering meaningful connections with our audience. Content Strategy Development: Lead the development of a comprehensive content strategy designed to resonate with retail investors. Define key objectives, target audience segments, content themes, and distribution channels to drive engagement and brand awareness. Content Creation: Conceptualize, create, and curate compelling content across various formats, including articles, blog posts, videos, infographics, podcasts, and social media posts. Develop...

About the Role: Grade Level (for internal use): 10 The Role: Regional People Partner The Location: Gurgaon The Team: People team is responsible for providing strategic support to the business in all people/talent related matters. People Partners share the responsibility for the goals and targets delivery along with business. As a team, we collaborate and work together to drive the business agenda. The Impact: The People Partner position provides direct People/HR management and support for assigned business units/teams. Day-to-day the position maintains responsibility for a range of People activity focused on successfully engaging, developing and retaining top talent. What’s in it for you: The role spans across functions within the organization and provides opportunity to work in a highly matrix environment. There is immense learning opportunity for the candidate as the organization continues to evolve. As a People Partner, one will...

About the Role: Grade Level (for internal use): 11 The Team: S&P Global is a global leader specializing in cutting-edge Software and Regulatory Compliance solutions for businesses worldwide. Committed to innovation and excellence, we empower organizations to navigate intricate regulatory landscapes and optimize their software infrastructure. Responsibilities and Impact: As an Enterprise Data Management Pre-sales Specialist, you will be responsible for driving pre-sales activities, supporting revenue growth, and fostering client relationships in the APMEA region. This role requires excellent presentation and communication skills in English (essential) and Mandarin Chinese (desirable), along with a deep understanding of enterprise data management solutions. You will play a crucial role in engaging with clients, understanding their needs, and showcasing how our solutions can address their data management challenges effectively. Pre-sales Support:...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About the Role: Grade Level (for internal use): 09 The Team S&P Global Market Intelligence’s Loan Platforms suite of products unify workflows and datasets across all syndicated loan market participants. Included in the portfolio are ClearPar for trading and settlement, ADFlow which provides secure, digital administrative details and wire instructions, Messaging to facilitate STP throughout the trade lifecycle, Loan Processor which provides rich integration capabilities, Tax Utility integration to seamlessly navigate tax documentation, and Loan Reconciliation for Agent-Lender agreement of post-trade positions. These applications are used by lenders, agent banks, custodians, trustees, borrowers, legal professionals, and other persona to streamline workflows, reduce risk, and manage their syndicated loan portfolios in a single ecosystem. The Impact The Product Manager is responsible for working closely across Product, Commerical, Sales, Technology, and Operations...