4 card disputes agent jobs found

Our Card Dispute and Chargeback team is one of the frontiers of the exciting Wise world, helping our customers recover the cost of their problematic transactions, making sure we stay compliant with the card scheme and the relevant regulations, and pushing our partners to excel with us. Our aim is to constantly improve our disputes and chargeback operations, supporting Wise mission while offering the best possible experience to our customers. We also work in close collaboration with our Card Fraud Team and our Dispute and Chargeback Team from the merchant side of Wise, helping each other to navigate at best in the domain, and keeping our customers constantly in mind.  Our Card Dispute and Chargeback team is spread across our Tampa, Austin, Budapest and Tallinn offices, and we are now looking for a new agent in Budapest to bring their impact to our mission.   What you’ll get to do: Deep dive into customers' disputes and take appropriate actions.  Process card...

Our Card Dispute and Chargeback team is one of the frontiers of the exciting Wise world, helping our customers recover the cost of their problematic transactions, making sure we stay compliant with the card scheme and the relevant regulations, and pushing our partners to excel with us. Our aim is to constantly improve our disputes and chargeback operations, supporting Wise mission while offering the best possible experience to our customers. We also work in close collaboration with our Card Fraud Team and our Dispute and Chargeback Team from the merchant side of Wise, helping each other to navigate at best in the domain, and keeping our customers constantly in mind.  Our Card Dispute and Chargeback team is spread across our Tampa, Austin, Budapest and Tallinn offices, and we are now looking for a new agent in Tallinn to bring their impact to our mission.   What you’ll get to do: Deep dive into customers' disputes and take appropriate actions.  Process card...

We’re looking for a Card Fraud Agent to join our growing team in Kuala Lumpur . This role is a unique opportunity to have an impact on Wise’s mission , prevent fraud, help our customers, and improve our product. You personally can help us get closer to the mission ! We encourage people who fall outside of this range to apply if you feel you are the right fit for this role.  Here’s how you’ll be contributing to the Card Fraud team: Handle suspicious transactions alerts and take appropriate actions, following internal and external guidelines.  Facilitate card chargebacks.  Provide world class support to our customers via email and phone, if needed, in order to solve a dispute.  Collaborate with the different functions within the team,  to identify actionable areas for improvement and support our overall mission.  Report when appropriate to partners, card schemes and authorities. About you:  Your verbal and written English skills are excellent . If you...

At Coinbase, our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all...