Wise
Budapest, Hungary
Our Card Dispute and Chargeback team is one of the frontiers of the exciting Wise world, helping our customers recover the cost of their problematic transactions, making sure we stay compliant with the card scheme and the relevant regulations, and pushing our partners to excel with us.
Our aim is to constantly improve our disputes and chargeback operations, supporting Wise mission while offering the best possible experience to our customers. We also work in close collaboration with our Card Fraud Team and our Dispute and Chargeback Team from the merchant side of Wise, helping each other to navigate at best in the domain, and keeping our customers constantly in mind.
Our Card Dispute and Chargeback team is spread across our Tampa, Austin, Budapest and Tallinn offices, and we are now looking for a new agent in Budapest to bring their impact to our mission.
What you’ll get to do:
Deep dive into customers' disputes and take appropriate actions.
Process card...