224 associate technical engineer customer support jobs found

Job Description Building trusted markets —powered by our people. At Cboe Europe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe space to network, share ideas and create...

. We are currently looking for an innovative, passionate, and self-guided Associate Director Engineer to be part of a team that is responsible for delivering timely, high-quality releases that delight our customers in the upstream oil & gas sector. You will work in a collaborative, multi-functional team environment to design, develop, deliver, and support software desktop applications within the upstream energy analytics space. Team leadership experience is a must. About You: You’re highly collaborative – you have an affinity for finding solutions through discussions with team members You’re a problem solver – you enjoy solving complex problems, and are comfortable exploring them even if the problem and solution are not yet well-defined You’re always improving something – whether it’s learning a new programming language, or finding better ways to do things in your team or organizationally, continuous improvement is important to you You’re practical –...

Associate Customer Success Managers (CSMs) connect our clients to Refinitiv’s portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of Refinitiv by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth...

At LSEG in Gdynia we're developing a new team of Technical Trading Support Specialists that will be a part of global Market Operations organization. The major purpose of the role is to provide functional support for the range of our FX solutions*. You will learn the software and its infrastructure, to share your knowledge with investment banks' business & technical staff, working with developers, product managers and internal business owners and provide an outstanding level of service to our customers. If you feel comfortable with technology and have good social skills, you'll enjoy our business surrounding and culture. We need you to bring a problem solving approach to develop customers' queries and analyse source of the issue. *FX solutions connect the global institutional clients supporting trading activities. You can learn more at https://www.lseg.com/en/fx MAIN RESPONSIBILITIES: Work with internal and external teams to investigate and resolve incoming...

LSEG in Gdynia is developing a new team of Trading Support Specialists that will be a part of our global Market Operations organization. The major purpose of the role is to provide functional support for the range of our FX solutions*. You will learn the application and its infrastructure, and on daily basis, you'll share your knowledge with investment banks' business & technical staff, working with product managers and internal business owners to provide an outstanding level of service to all customers. If you feel comfortable with new technologies and have good social skills, you'll enjoy our business surrounding and culture. We need you to have a problem solving mindset to develop customers' queries and analyse source of the issue. In this job, it's important that you have some understanding of the financial markets or you want to be exposed to a learning curve in the first months. *FX platform connects the global institutional clients supporting trading activities....

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. Role Overview Partner with clients to define their business outcomes and deliver tailored engagements across the customer lifecycle including onboarding, adoption through to long term loyalty. Demonstrate and...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Professional, Software Development Engineering Software Development Engineering What does a great Software Development Engineer do?   As Software Development Engineer your focus will be on applying the principles of engineering to software development. The role focuses on the complex and large software systems that make up the core systems for the organization. You will be responsible for developing, unit testing, and integration tasks...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth Management. Role...

Role Responsibilities & Key Accountabilities: Oversees technical implementation of quality control, testing and analysis, providing guidance where issues arise. Assigns required tests to Associate Engineer, Engineer and Senior Engineer as required. Develops technical testing programmes throughout the entire technologies’ lifecycles that address areas such as functionality, compatibility, reliability and usability. Leads a wide range of quality control planning and execution activities in alignment with the organisation's standards and strategy to ensure that software meets or exceeds specified business and customer needs. Gathers testing requirements by evaluating the product requirement specifications (functional / non-functional) and raise clarifications with product owners, business analysts and customers. Reviews and approves test plans and scripts to ensure alignment with standards and technology strategy. Oversees the maintenance of all customer technology...

LSEG in Gdynia is developing a new team of Trading Support Specialists that will be a part of our global Market Operations organization. The major purpose of the role is to provide functional support for the range of our FX solutions*. You will learn the application and its infrastructure, and on daily basis, you'll share your knowledge with investment banks' business & technical staff, working with product managers and internal business owners to provide an outstanding level of service to all customers. If you feel comfortable with new technologies and have good social skills, you'll enjoy our business surrounding and culture. We need you to have a problem solving mindset to develop customers' queries and analyse source of the issue. In this job, it's important that you have some understanding of the financial markets or you want to be exposed to a learning curve in the first months. *FX platform connects the global institutional clients supporting trading activities....

At LSEG in Gdynia we're developing a new team of Technical Trading Support Specialists that will be a part of global Market Operations organization. The major purpose of the role is to provide functional support for the range of our FX solutions*. You will learn the software and its infrastructure, to share your knowledge with investment banks' business & technical staff, working with developers, product managers and internal business owners and provide an outstanding level of service to our customers. If you feel comfortable with technology and have good social skills, you'll enjoy our business surrounding and culture. We need you to bring a problem solving approach to develop customers' queries and analyse source of the issue. *FX solutions connect the global institutional clients supporting trading activities. You can learn more at https://www.lseg.com/en/fx MAIN RESPONSIBILITIES: Work with internal and external teams to investigate and resolve incoming...

Role Responsibilities & Key Accountabilities: Oversees technical implementation of quality control, testing and analysis, providing guidance where issues arise. Assigns required tests to Associate Engineer, Engineer and Senior Engineer as required. Develops technical testing programmes throughout the entire technologies’ lifecycles that address areas such as functionality, compatibility, reliability and usability. Leads a wide range of quality control planning and execution activities in alignment with the organisation's standards and strategy to ensure that software meets or exceeds specified business and customer needs. Gathers testing requirements by evaluating the product requirement specifications (functional / non-functional) and raise clarifications with product owners, business analysts and customers. Reviews and approves test plans and scripts to ensure alignment with standards and technology strategy. Oversees the maintenance of all customer technology...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. Role Overview Partner with clients to define their business outcomes and deliver tailored engagements across the customer lifecycle including onboarding, adoption through to long term loyalty. Demonstrate and...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth Management. Role...

End Date Saturday 07 October 2023 Salary Range £0 - £0 We support agile working – click here for more information on agile working options. Agile Working Options Hybrid Working Job Description Summary • Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our Platform teams. Once baselined, our Solution Architects continuously invest in maintaining the Architecture runway underpinning our Platform teams. • Partner with Enterprise Architecture & service providers to elaborate on solutions, their interfaces and validating technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. • Providing analysis of options and deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. • Promoting...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Software Architecture - Advisor I What does a successful .Net Architect Professional do at Fiserv? The Corporate System team is comprised of engineers, whose mission is to produce high quality software delivered on-time and on-budget that can solve business requirements now and into the future. The Architect is primarily responsible for providing technical leadership and guidance to the development team. Creation of architecture and...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Software Engineer Are you an experienced Oracle PL/SQL developer with ambition, drive, and technical capabilities to directly influence the evolving payments industry? Do you have a passion for understanding complex systems and how they work? Want to challenge yourself building world class Acquirer solutions for our Global clients with large scale Oracle databases at the core. We are in the process of modernizing our engineering...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Systems Engineering What does a great “Systems Engineering, Manager II” do? The Application Specialist, Manager II is responsible for works with multidisciplinary delivery team, be responsible for the deployment, monitoring, troubleshooting, automating and maintenance of UCOM application based clients. A high degree of collaboration with Development, Project Management and other Infrastructure teams is required to provide right...

Senior Trading Support – FXall We are looking for an energetic and dynamic Trading support professional to join our global team. The candidate’s primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all customers. To be the ideal candidate you will be proficient with technology and have strong communication skills (both written and oral). You will enjoy problem solving and interacting with various people throughout the day. You like to learn new technology and approach challenges with an open mind and positive attitude. The right personality will match our ambitious, open, and focused culture, while putting the needs of our clients first and aspiring to achieve the goals set by our management team. Role Responsibilities: Work with...

Overview Leads quality control tests and analysis of outcomes in a software development life cycle to ensure technology solutions meet or exceed business and customer needs. Role Responsibilities & Key Accountabilities: - Develops testing programmes throughout the entire technologies’ lifecycles that address areas such as functionality, compatibility, reliability and usability. - Leads a wide range of quality control planning and execution activities in alignment with the organisation's standards and strategy to ensure that software meets or exceeds specified business and customer needs. - Gathers testing requirements by evaluating the product requirement specifications (functional / non-functional) and raise clarifications with product owners, business analysts and customers. - Develops, executes and maintains test scripts/cases autonomously– manual, automation, performance, and supporting analysis. Assigns required tests to Associates. - Leads the ongoing...

Business Segment: NRS - RSCTA The Role: Associate Director - Software Engineering The Team: Viper Project ( RSCTA ) is a new initiative in the making to create an industrialized data aggregation capability that will enable our entity due-diligence solutions to become world leading by enriching the entity data - Golden Record. This will help us expand in our existing FS client ecosystem and create revenue synergies across the businesses. This growth will be amplified by connectivity into the ESG, Supply Chain and Ratings businesses as well. This project will be having a very high visibility with senior management due to the high complexity of the problem we are trying to solve. To begin with this would be a green field project (a project that lacks constraints imposed by prior work) with further phases becoming more streamlined over a period. This will provide lot of learning opportunities to work on latest technologies like Cloud Native Architecture /...

Role Profile A Tech lead is expected provide the technical delivery leadership for a small to medium size team of engineers and associate tech leads while playing a senior coding role. They are expected to review work of the team members and coordinate the technical delivery of the team to the highest level of standards and quality. They are expected to manage the design of the area of work with the help of the architects for more complex matters. Tech leads are expected play a line manager function mostly to the team that he/she is giving technical leadership to. Tech leads are expected to communicate closely with the internal and external stakeholders on the areas of responsibility. They should be prepared to play various SDLC roles including the scrum master role and the architecture owner of software components/teams. Role Responsibilities Should be responsible for providing the technical leadership to a team for a medium to large scale functional or technical...

Customer Support Executive - Risk  Job Description Summary Position Overview: Refinitiv World-Check is an essential service, created to support our clients’ due diligence needs in the fight against crime, bribery, and corruption. Refinitiv appreciates the data protection and privacy implications of providing this database and has robust data protection processes in place. World-Check allows customers to identify risks associated to the customers they deal with. In practical terms, our products offer screening content and capabilities to fulfill regulatory requirements, which include anti-money laundering, bribery, terrorism etc. Customers will use World-Check to review people and businesses that they may be planning to do business with and to assess if these entities are on any sanction lists or are politically exposed people (PEPs). World-Check is available as a SaaS (Software as a Service) service that can be accessed over the browser (User Interface) or API....

Role: Quality Engineer Location: Ahmedabad  The Team   Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally.  The Impact  You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the...