Full time
S&P Global
New York, NY, USA
About the Role: The Role: ITSM Associate The Team: ITSM team is a global team that provides coordination across the suite of Osttra products for ITSM processes. The team works closely with highly competent tech and business to ensure incidents, changes and problems are adhered to as per market standards. Our work helps ensure that Osttra is providing a high-quality service and maintaining client satisfaction. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: Osttra is seeking an ITSM Associate to join the Osttra Technology Operation(TOC) Team. The role encompasses managing incidents, changes and...