26 associate ftse russell customer support jobs found

The Associate role is a critical role supporting FTSE Russell within the Benchmarks & Indices division of the London Stock Exchange Group. The global team is the first point of contact for all FTSE Russell inquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated on a daily basis, from global benchmarks to the primary domestic indicators, from equities to sustainable investments, Developed markets to Frontier, and a growing range of thematic and alternative weighted indices. The Client Services Function Liaise with clients and vendor partners directly to help understand and resolve their queries, taking ownership of the queries, and ensuring that they are coordinated among departments, escalated as necessary, and dealt with in conjunction with SLAs and expectations Provide support to non-clients (i.e. prospects), academics, media and the various internal stakeholder teams Identify...

The Associate role is a critical role supporting FTSE Russell within the Benchmarks & Indices division of the London Stock Exchange Group. The global team is the first point of contact for all FTSE Russell inquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated on a daily basis, from global benchmarks to the primary domestic indicators, from equities to sustainable investments, Developed markets to Frontier, and a growing range of thematic and alternative weighted indices. The Client Services Function Liaise with clients and vendor partners directly to help understand and resolve their queries, taking ownership of the queries, and ensuring that they are coordinated among departments, escalated as necessary, and dealt with in conjunction with SLAs and expectations Provide support to non-clients (i.e. prospects), academics, media and the various internal stakeholder teams Identify...

The Associate role is a critical role supporting FTSE Russell within the Benchmarks & Indices division of the London Stock Exchange Group. The global team is the first point of contact for all FTSE Russell inquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated on a daily basis, from global benchmarks to the primary domestic indicators, from equities to sustainable investments, Developed markets to Frontier, and a growing range of thematic and alternative weighted indices. The Client Services Function Liaise with clients and vendor partners directly to help understand and resolve their queries, taking ownership of the queries, and ensuring that they are coordinated among departments, escalated as necessary, and dealt with in conjunction with SLAs and expectations Provide support to non-clients (i.e. prospects), academics, media and the various internal stakeholder teams Identify...

The Associate role is a critical role supporting FTSE Russell within the Benchmarks & Indices division of the London Stock Exchange Group. The global team is the first point of contact for all FTSE Russell inquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated on a daily basis, from global benchmarks to the primary domestic indicators, from equities to sustainable investments, Developed markets to Frontier, and a growing range of thematic and alternative weighted indices. The Client Services Function Liaise with clients and vendor partners directly to help understand and resolve their queries, taking ownership of the queries, and ensuring that they are coordinated among departments, escalated as necessary, and dealt with in conjunction with SLAs and expectations Provide support to non-clients (i.e. prospects), academics, media and the various internal stakeholder teams Identify...

Role Profile The Index Analyst role sits within Research & Analytics which is part of the Information Services Division. The Index Review team are ultimately responsible for the review, rebalance, and reconstitution of the FTSE Russell index / product portfolio.  It is a global group, with teams in Hong Kong, London, New York and Seattle.  The group operates a “follow the sun model” with work as a single team across the different time-zones. Key Responsibilities As a member of the Index Review team, the individual will be responsible for the support/assisting of the periodic Index reviews and rebalances of the FTSE Russell indices. Key areas of responsibility will include: Conduct the periodic rebalance process of indices and/or the associated implementation of any changes, in accordance with review schedule. Conduct eligibility checks on stocks potentially entering FTSE Russell indices, such as liquidity and free float. Conduct comprehensive data...

Role Profile The Index Analyst role sits within Research & Analytics which is part of the Information Services Division. The Index Review team are ultimately responsible for the review, rebalance, and reconstitution of the FTSE Russell index / product portfolio.  It is a global group, with teams in Hong Kong, London, New York and Seattle.  The group operates a “follow the sun model” with work as a single team across the different time-zones. Key Responsibilities As a member of the Index Review team, the individual will be responsible for the support/assisting of the periodic Index reviews and rebalances of the FTSE Russell indices. Key areas of responsibility will include: Conduct the periodic rebalance process of indices and/or the associated implementation of any changes, in accordance with review schedule. Conduct eligibility checks on stocks potentially entering FTSE Russell indices, such as liquidity and free float. Conduct comprehensive data...

Senior Test Analyst, UAT at LSEG, Market Operations Strong Senior Test Analyst is required to support User Acceptance Testing for a project within LSEG, Market Operations Role summary The Senior User Acceptance Testing Analyst is responsible for performing full range of activities to support the business acceptance testing, supporting business users, following project objectives and timelines, implementing all testing deliverables being test plan, test scripts, test reports, etc. The role will also include the development of UAT testing framework, building automation and processes, improvement of UAT processes and the development and maintenance of the testing library. The role requires strong financial industry background. Department Description Market Operations have a range of responsibilities across LSE, Turquoise and FX, including technical account management, support desks and market operations. The Market Operations Services team are based in London,...

About LSEG : London Stock Exchange Group is a leading global financial markets infrastructure and data group. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. About FTSE Russell : A leading provider of investment performance benchmarks with over 30 years of experience crafting indexes. The FTSE Russell brand sits within Investment Solutions, one of five business segments with the Data and Analytics Division of LSEG. About this role : As part of the Corporate Affairs & Marketing team, the Specialist APAC Co-Marketing (aka partnerships marketing) is a key component of FTSE Russell’s global sales & marketing department. Partnership marketing is a client-facing function that serves B2B2C client segments including ETF issuers (Exchange Traded Funds), asset managers, derivatives & stock exchanges, and other strategic partners. The Specialist, APAC Co-Marketing , FTSE Russell will work with...

About LSEG : London Stock Exchange Group is a leading global financial markets infrastructure and data group. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. About FTSE Russell : A leading provider of investment performance benchmarks with over 30 years of experience crafting indexes. The FTSE Russell brand sits within Investment Solutions, one of five business segments with the Data and Analytics Division of LSEG. About this role : As part of the Corporate Affairs & Marketing team, the Specialist APAC Co-Marketing (aka partnerships marketing) is a key component of FTSE Russell’s global sales & marketing department. Partnership marketing is a client-facing function that serves B2B2C client segments including ETF issuers (Exchange Traded Funds), asset managers, derivatives & stock exchanges, and other strategic partners. The Specialist, APAC Co-Marketing , FTSE Russell will work with...

Role Profile The Index Analyst role sits within Research & Analytics which is part of the Information Services Division. The Index Review team are ultimately responsible for the review, rebalance, and reconstitution of the FTSE Russell index / product portfolio.  It is a global group, with teams in Hong Kong, London, New York and Seattle.  The group operates a “follow the sun model” with work as a single team across the different time-zones. Key Responsibilities As a member of the Index Review team, the individual will be responsible for the support/assisting of the periodic Index reviews and rebalances of the FTSE Russell indices. Key areas of responsibility will include: Conduct the periodic rebalance process of indices and/or the associated implementation of any changes, in accordance with review schedule. Conduct eligibility checks on stocks potentially entering FTSE Russell indices, such as liquidity and free float. Conduct comprehensive data...

Role Profile The Index Analyst role sits within Index Management which is part of the Data & Analytics division within LSEG. The Index Management team are ultimately responsible for the daily management of the FTSE Russell index / product portfolio, specifically the data management, corporate action & event management, constituent portfolio management and the production of client content. It is a global group, with teams in Hong Kong, Taipei, London & Fort Mill. The group operates a “follow the sun model” with work as a single team across the different time-zones. Please note that the working hours for this position can vary as the business needs require. This means that weekend work, extended hours, and market holiday coverage can and will be expected to meet critical business deadlines. Key Responsibilities As a member of the Index Management team, the individual will be responsible for the support/assisting of the day-to-day management of the FTSE...

Role Responsibilities Maintains the integrity and accuracy of indexes, review data to ensure completeness, authenticity and its accuracy in reflection of the global fixed income market Builds a broad understanding across FTSE Russell index suites while staying abreast of fixed income market convention and developments to facilitate the construction of new indexes Evaluate the investment characteristics that pertains to specific market requirement; assess and advise on global market developments and make proposals of methodology change in collaboration with governance, product and technology teams. Performs necessary validations and checks on indexes throughout the trading lifecycle, including real time and ad-hoc monitoring Contribute to the benchmark development process to support a rigorous and high quality global fixed income index product suite Liaise with cross functional teams to ensure best is class supporting model and continuous upgrade of existing...

Role Profile The Index Analyst role sits within Index Management which is part of the Data & Analytics division within LSEG. The Index Management team are ultimately responsible for the daily management of the FTSE Russell index / product portfolio, specifically the data management, corporate action & event management, constituent portfolio management and the production of client content. It is a global group, with teams in Hong Kong, Taipei, London & Fort Mill. The group operates a “follow the sun model” with work as a single team across the different time-zones. Please note that the working hours for this position can vary as the business needs require. This means that weekend work, extended hours, and market holiday coverage can and will be expected to meet critical business deadlines. Key Responsibilities As a member of the Index Management team, the individual will be responsible for the support/assisting of the day-to-day management of the FTSE...

The Index Analyst role sits within Index Management which is part of the Data & Analytics division within LSEG. The Index Management team are ultimately responsible for the daily management of the FTSE Russell index / product portfolio, specifically the data management, corporate action & event management, constituent portfolio management and the production of client content. It is a global group, with teams in Hong Kong, Taipei, London & Fort Mill.  The group operates a “follow the sun model” with work as a single team across the different time-zones.  Please note that the working hours for this position can vary as the business needs require.  This means that weekend work, extended hours, and market holiday coverage can and will be expected to meet critical business deadlines. Key Responsibilities As a member of the Index Management team, the individual will be responsible for the support/assisting of the day-to-day management of the FTSE Russell Indexes...

Role Profile The Index Analyst role sits within Research & Analytics which is part of the Information Services Division. The Index Review team are ultimately responsible for the review, rebalance, and reconstitution of the FTSE Russell index / product portfolio.  It is a global group, with teams in Hong Kong, London, New York and Seattle.  The group operates a “follow the sun model” with work as a single team across the different time-zones. Key Responsibilities As a member of the Index Review team, the individual will be responsible for the support/assisting of the periodic Index reviews and rebalances of the FTSE Russell indices. Key areas of responsibility will include: Conduct the periodic rebalance process of indices and/or the associated implementation of any changes, in accordance with review schedule. Conduct eligibility checks on stocks potentially entering FTSE Russell indices, such as liquidity and free float. Conduct comprehensive data...

About LSEG : London Stock Exchange Group is a leading global financial markets infrastructure and data group. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. About FTSE Russell : A leading provider of investment performance benchmarks with over 30 years of experience crafting indexes. The FTSE Russell brand sits within Investment Solutions, one of five business segments with the Data and Analytics Division of LSEG. About this role : As part of the Corporate Affairs & Marketing team, the Specialist APAC Co-Marketing (aka partnerships marketing) is a key component of FTSE Russell’s global sales & marketing department. Partnership marketing is a client-facing function that serves B2B2C client segments including ETF issuers (Exchange Traded Funds), asset managers, derivatives & stock exchanges, and other strategic partners. The Specialist, APAC Co-Marketing , FTSE Russell will work with...

About LSEG : London Stock Exchange Group is a leading global financial markets infrastructure and data group. We’re leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. About FTSE Russell : A leading provider of investment performance benchmarks with over 30 years of experience crafting indexes. The FTSE Russell brand sits within Investment Solutions, one of five business segments with the Data and Analytics Division of LSEG. About this role : As part of the Corporate Affairs & Marketing team, the Specialist APAC Co-Marketing (aka partnerships marketing) is a key component of FTSE Russell’s global sales & marketing department. Partnership marketing is a client-facing function that serves B2B2C client segments including ETF issuers (Exchange Traded Funds), asset managers, derivatives & stock exchanges, and other strategic partners. The Specialist, APAC Co-Marketing , FTSE Russell will work with...

The Head Index Research & Design, Americas is a senior role in FTSE Russell Index Research & Design function in the Americas region, which is part of the Information Services Division (ISD) of the London Stock Exchange Group (LESG). The role, based in New York City, reports to the Head of Index Research & Design.The Index Research & Design team is responsible for the development of equity and real asset indices, index related and wider investment related research topics. The team works closely with both internal front and back office functions and FTSE Russell’s partners and key clients, including major asset owners, fund managers and investment banks in the creation of new products and supporting research. This involves the use of fundamental and quantitative techniques to design and provide equity and real asset index solutions and analysis. The team is global, with members in London, New York, Hong Kong, Paris, Shanghai and Taipei. Working with a team of Research...

The Associate role is a critical role supporting FTSE Russell within the Benchmarks & Indices division of the London Stock Exchange Group. The global team is the first point of contact for all FTSE Russell inquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated on a daily basis, from global benchmarks to the primary domestic indicators, from equities to sustainable investments, Developed markets to Frontier, and a growing range of thematic and alternative weighted indices. The Client Services Function Liaise with clients and vendor partners directly to help understand and resolve their queries, taking ownership of the queries, and ensuring that they are coordinated among departments, escalated as necessary, and dealt with in conjunction with SLAs and expectations Provide support to non-clients (i.e. prospects), academics, media and the various internal stakeholder teams Identify...

Role Responsibilities Maintains the integrity and accuracy of indexes, review data to ensure completeness, authenticity and its accuracy in reflection of the global fixed income market Builds a broad understanding across FTSE Russell index suites while staying abreast of fixed income market convention and developments to facilitate the construction of new indexes Evaluate the investment characteristics that pertains to specific market requirement; assess and advise on global market developments and make proposals of methodology change in collaboration with governance, product and technology teams. Performs necessary validations and checks on indexes throughout the trading lifecycle, including real time and ad-hoc monitoring Contribute to the benchmark development process to support a rigorous and high quality global fixed income index product suite Liaise with cross functional teams to ensure best is class supporting model and continuous upgrade of existing...

The Index Analyst role sits within Index Management which is part of the Data & Analytics division within LSEG. The Index Management team are ultimately responsible for the daily management of the FTSE Russell index / product portfolio, specifically the data management, corporate action & event management, constituent portfolio management and the production of client content. It is a global group, with teams in Hong Kong, Taipei, London & Fort Mill.  The group operates a “follow the sun model” with work as a single team across the different time-zones.  Please note that the working hours for this position can vary as the business needs require.  This means that weekend work, extended hours, and market holiday coverage can and will be expected to meet critical business deadlines. Key Responsibilities As a member of the Index Management team, the individual will be responsible for the support/assisting of the day-to-day management of the FTSE Russell Indexes...

Senior Test Analyst, UAT at LSEG, Market Operations Strong Senior Test Analyst is required to support User Acceptance Testing for a project within LSEG, Market Operations Role summary The Senior User Acceptance Testing Analyst is responsible for performing full range of activities to support the business acceptance testing, supporting business users, following project objectives and timelines, implementing all testing deliverables being test plan, test scripts, test reports, etc. The role will also include the development of UAT testing framework, building automation and processes, improvement of UAT processes and the development and maintenance of the testing library. The role requires strong financial industry background. Department Description Market Operations have a range of responsibilities across LSE, Turquoise and FX, including technical account management, support desks and market operations. The Market Operations Services team are based in London,...

The Head Index Research & Design, Americas is a senior role in FTSE Russell Index Research & Design function in the Americas region, which is part of the Information Services Division (ISD) of the London Stock Exchange Group (LESG). The role, based in New York City, reports to the Head of Index Research & Design.The Index Research & Design team is responsible for the development of equity and real asset indices, index related and wider investment related research topics. The team works closely with both internal front and back office functions and FTSE Russell’s partners and key clients, including major asset owners, fund managers and investment banks in the creation of new products and supporting research. This involves the use of fundamental and quantitative techniques to design and provide equity and real asset index solutions and analysis. The team is global, with members in London, New York, Hong Kong, Paris, Shanghai and Taipei. Working with a team of Research...

The Associate role is a critical role supporting FTSE Russell within the Benchmarks & Indices division of the London Stock Exchange Group. The global team is the first point of contact for all FTSE Russell inquiries across the range of data produced on a real-time and end of day basis. This encompasses the thousands of indices calculated on a daily basis, from global benchmarks to the primary domestic indicators, from equities to sustainable investments, Developed markets to Frontier, and a growing range of thematic and alternative weighted indices. The Client Services Function Liaise with clients and vendor partners directly to help understand and resolve their queries, taking ownership of the queries, and ensuring that they are coordinated among departments, escalated as necessary, and dealt with in conjunction with SLAs and expectations Provide support to non-clients (i.e. prospects), academics, media and the various internal stakeholder teams Identify...