275 associate customer success manager jobs found

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth Management!...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth Management. Role...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English and German. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support clients in the area of...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English and French. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support our clients on...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English, German and Polish. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support clients in...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English and French. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support our clients on...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English and German. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support clients in the area...

In 2023 LSEG expands its organizational footprint in Gdynia growing its sales teams locally. We're currently establishing the team of Customer Success Managers that will have direct exposure to our clients. This role requires very good language skills - English and German. The Associate Customer Success Manager (CSM) is a post-sales role which drives commercial value creation. . Our CSMs learn to understand how the clients use LSEG solutions purchased to later ensure that clients retain the products they subscribed to and extend our services. CSMs cooperate with Account Managers to set up a win-win strategy to become a customer's partner of choice. The local team will be coordinating and organizing remote interactions for a client portfolio, delivering targeted communication via videos, newsletters, tips and tricks, or setting up initial or more complex client engagement on a specific asset class. In this position you will learn a lot and support clients in the area of...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth Management!...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. Role Overview Partner with clients to define their business outcomes and deliver tailored engagements across the customer lifecycle including onboarding, adoption through to long term loyalty. Demonstrate and...

As an Associate Customer Success Manager, you will be responsible for fostering relationships and being a trusted advisor to our Customers who utilize our Risk products and services through the customer experience journey. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of our customers and end-users within the long-tail (LCC) space. You will work mainly with customer groups in compliance, audit, legal and risks functions in financial services, accounting firms, regulators, insurance, energy and other industries undergoing regulatory change. You will coordinate with im-market CSMs and CSM Market Leads to drive Customer Success Plans and the delivery of all agreed upon milestones. You will connect remotely with customers and build relationships with key stakeholders and the user community to ensure we are delivering the ultimate customer...

As an Associate Customer Success Manager, you will be responsible for fostering relationships and being a trusted advisor to our Customers who utilize our Risk products and services through the customer experience journey. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of our customers and end-users within the long-tail (LCC) space. You will work mainly with customer groups in compliance, audit, legal and risks functions in financial services, accounting firms, regulators, insurance, energy and other industries undergoing regulatory change. You will coordinate with im-market CSMs and CSM Market Leads to drive Customer Success Plans and the delivery of all agreed upon milestones. You will connect remotely with customers and build relationships with key stakeholders and the user community to ensure we are delivering the ultimate customer...

Associate Vendor Manager The Associate Vendor Manager responsibility is to: Ensure that the vendor delivers value for money whilst minimizing risk for the services and products allocated to the Global Service Owners & Operational Leads within Technology Operations Ensure that the full contract life cycle is fully managed. Establish effective financial management that will; Ensure payments to Vendors are correct and timely Usage trends that impact costs are understood Effective forecasting is implemented Managed in line with OGC / ITIL CIPS Other essential responsibilities include. Pre-Contract Collaborate with the stakeholders and Tech Sourcing to ensure the appropriate processes are adopted to select the best vendor along with the right contract structure.  Ensure OLA’s and SLA underpinning contracts align with desired service Post-Contract Contract Management Ensure an operating rhythm is established with appropriate type of...

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.  S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. The Role: Service Delivery Manager The Service Delivery Manager role is part of a global team based in Dallas, New York, London, and Manchester.  This Team Member will work with clients globally on their respective implementation and service the client based on their needs. Team Member will be trained on the Markit EDM application as well as other functional software.  In this role,...

Job Description: Associate Director, Audience Development  (Princeton/New York) Who we are and what we do?  The Wall Street Journal Professional Membership team is responsible for recruiting and retaining members of the world’s foremost influential business membership. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that builds on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community. Role Overview The Associate Director of Audience Development will join the entrepreneurial team that delivers world-class event and membership propositions at The Wall Street Journal. The team creates, runs and manages successful events and programs which convene the world’s leading C Suite executives, politicians and industry experts, as well as vertical...

About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.   We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves...

Builds effective long-term partnerships with senior-level decision makers at leading corporations, financial institutions and fintech’s globally. Understands complex requirements, researches relevant industries, builds a targeted list of potential partners and takes responsibility for the full partnerships pipeline, from first contact to signed contracts and beyond. Represents Nasdaq brand externally so must be focused on an elevated level of professionalism and a serious attention to detail – every message and impression counts. Works internally with data research, sales and marketing. Company Overview Nasdaq's Alternative Data group specializes in crafting outstanding and informational data products from unique data sources. Well-known examples of Alternative Data include sentiment measures, real-time tracking of vehicles via GPS transponders, satellite monitoring of industrial facilities, and consumer insights gleaned from anonymized credit card transactions. These...

The Role: Senior Product Manager, Product Management – Emerging Benchmarks, Market Reporting & Trading Solutions (GL11) The Location: London or Houston The Team:  This role sits in the S&P Global Commodity Insights Product Management team within the Market Reporting & Trading Solutions business line. The role works closely with customers and stakeholders to understand requirements and ensures delivery of products that meet customer needs and aligns with business strategy. As a member of the team, you will play a substantial role in building and maintaining a digital, customer-centric portfolio of commodity information offerings for the global Emerging Benchmarks markets. The primary focus of the product manager in this role will be our shipping product portfolio. In this role you will work with different business functions such as sales, market reporting, technology and marketing to develop and execute the business roadmap to deliver value and solve...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a TA Support Specialist to join our dynamic team based in our Deer Park, NY location! This role will be under the supervision of Manager, TA Operations, and will support recruiters and managers in the hire and onboarding processes. We are looking for someone to collaborate with Recruiting, Hiring Managers and applicants to support the processes and procedures of the recruiting and hiring process. You will act as a liaison between the candidate, recruiter and hiring team to coordinate interviews through the offer/onboarding process. This position will ensure first in class customer service internally and a robust candidate experience externally. You will schedule and track candidates throughout hiring process in our...

Position: Client Manager triResolve Level: Associate Department: Client Relationship and Services triResolve Reporting To: Client Relationship and Services Team Leader triResolve Company Overview: For OTC derivatives, our services focus on lowering costs, eliminating operational and credit risk, improving counterparty exposure management and reducing systemic risk. triReduce reduces swap inventory and counterparty risk; triResolve reconciles OTC derivative portfolios, manages disputes, validates repository data, and automates margin management; triBalance manages cleared and bilateral counterparty risk while triCalculate measures and analyses counterparty risk. For more information, go to trioptima.com Role Summary: The candidate will have both a meticulous attention to detail and an understanding of financial products. Knowledge about OTC derivatives, risk and technical ability is desirable. Good written and verbal communication skills in...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a Talent Acquisition Support Specialist to join our dynamic team in Kansas City! This role will be under the supervision of Manager, TA Operations, and will support recruiters and managers in the hiring and onboarding processes. In this role, you will act as a liaison among the candidates, recruiters, and hiring managers from scheduling interviews through the end of the onboarding process. This position will ensure first in class customer service internally, and a robust candidate experience externally. You will schedule and track candidates throughout hiring process in our applicant tracking system, Workday. Are you passionate about a career in Human Resources? Are you looking to join a leader in the Financial...

Associate –US Corporate Ratings   The Role:   The Associate undertakes rigorous analytical work and is proficient in conducting research and fundamental credit analysis, analyzing financial statements, building financial models and forecasts, and writing analytical reports on rated corporate entities. The successful candidate works effectively both in a team and individually, possesses strong interpersonal and communication skills, is customer-oriented, and demonstrates solid presentation skills in front of internal and external audiences.  We offer a supportive and flexible work environment within a team of about 20 analysts (per sector) with diverse backgrounds and experiences. We work in a hybrid environment with 2 days in the office and 3 days remote. The Career Opportunity:   As an Associate, you are working as part of the Corporate Ratings group at S&P Global Ratings. With the guidance of a senior analyst, a qualified Associate typically maintains direct...

Associate Vendor Manager The Associate Vendor Manager responsibility is to: Ensure that the vendor delivers value for money whilst minimizing risk for the services and products allocated to the Global Service Owners & Operational Leads within Technology Operations Ensure that the full contract life cycle is fully managed. Establish effective financial management that will; Ensure payments to Vendors are correct and timely Usage trends that impact costs are understood Effective forecasting is implemented Managed in line with OGC / ITIL CIPS Other essential responsibilities include. Pre-Contract Collaborate with the stakeholders and Tech Sourcing to ensure the appropriate processes are adopted to select the best vendor along with the right contract structure.  Ensure OLA’s and SLA underpinning contracts align with desired service Post-Contract Contract Management Ensure an operating rhythm is established with appropriate type of...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are searching for a Sr. Benefits Analyst to support the US Benefits team with the delivery and administration of Health and Welfare, Disability, Leave and ancillary benefit programs for the organization. This role serves as the liaison between HR Solutions, associates, managers, vendors, and HR Business Partners providing a high-level of customer service.  This role resolves participant issues/concerns, conducts root cause analysis, and makes recommendations to improve workflows and operating procedures. In addition to general benefits administration, this role will have a secondary focus on assisting with the delivery of leave administration policies for the organization, including accuracy of information transmitted for payroll processing.   We are made...