734 associate client support jobs found

The Role: Associate, Client Services (Panjiva) - Mandarin Grade: (relevant for internal applicants only) 07 The Location: PH The Team: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the USA, Argentina, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research and develop technical skills. In addition, members get to learn Capital IQ Pro platform , produce webcast presentations and develop technical skills, such as Excel, SQL. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content & Industry Research  etc ).    The Impact: A long with providing the best product in the market, we provide exceptional client support for it. Associates have...

The Role: Associate, Client Services (Panjiva) Grade: (relevant for internal applicants only) 07 The Location: PH The Team: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the USA, Argentina, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research and develop technical skills. In addition, members get to learn Capital IQ Pro platform , produce webcast presentations and develop technical skills, such as Excel, SQL. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content & Industry Research  etc ).    The Impact: A long with providing the best product in the market, we provide exceptional client support for it. Associates have a direct...

The Role: Associate, Client Support (CIQ) Grade: (relevant for internal applicants only) 07   The Location: Islamabad, Pakistan. Work Shift: This is a night shift position. However, based on changing business requirements, you may be required to work in the morning & evening shift. ​​ The Team: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the US, Philippines & Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content & Industry Research etc).    The Impact: Being the nerve center, you will be the face of the organization for our clients. Your...

S&P Global Market Intelligence Grade Level: 7 (relevant for internal applicants only) The Location: One Ayala Makati (Following Hybrid Work Setup) The Team: Our team is responsible for providing clients world class product support and research. We are the pioneer team for Capital IQ Product Operations in Manila. We value excellence in our work as well as effective collaboration. These enable us to provide top notch support experience to our global clients. The Impact: The team is crucial in ensuring that clients maximize our products’ value and the financial data that they have access to. What’s in it for you: The role provides two pivotal advantages to you. The role will require you to become an effective communicator as you will be talking to different types of people. You will learn how to communicate solutions effectively while becoming critical in understanding problems and in identifying solutions in order to give the best...

Important Note: After submitting the application, you will be redirected to complete the  Pymetrics  test. It is mandatory to complete this assessment test.   Kindly take care of below while attempting the screening questions during the application submission Relocation - "Yes" if you’re nonlocal to the given position location and "Not Applicable" if you’re local to the position location  "Yes" if you are willing to work in rotational shifts (including night shifts as per business requirement) Job Description The Role: Associate, Client Support (CIQ) Grade: (relevant for internal applicants only) 07   The Location: Islamabad, Pakistan. Work Shift: This is a night shift position. However, based on changing business requirements, you may be required to work in the morning & evening shift. ​​ The Team: The Client Operations team is responsible for providing client support on our...

S&P Global Market Intelligence The Role: Associate, Client Support (NFC) The Team : As a member of the Client Services team, you will serve as an expert for the Capital IQ Pro Platform. You will be responsible for providing client support on our business intelligence tool by holding diagnostic conversations & driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. Members of the team get to learn in-depth industry knowledge and develop technical skills. What’s in it for you : Build a career with a global company Assist market leaders and decision-makers across the Financial Services industry Grow and improve your skills by supporting enterprise level products and new technologies Expand your knowledge base by developing expertise on multiple industries Develop training skills by mentoring...

役割 :クライアントサービスアソシエイト 所在地 :日本 S&Pグローバル・マーケット・インテリジェンス・クライアント・サービス・アソシエイト・デベロップメント・プログラムは、急速に成長する企業に特別な企業文化を身につける機会を提供します。このプログラムは、多様な学部機関の中から優秀な成績を収めた学生を集めることを目的としています。 財務知識、S&P製品の専門知識、問題解決スキル、及び専門的なコミュニケーションを開発するチームに参加します。クライアントサービスチームでは、お客様の問題解決、データの解釈、S&P Global Market Intelligence Platformの操作をお手伝いします。Client Services Associate Development Programは、クライアントサービスで18か月以上にわたる経験を経て、お客様と向き合う役割で成功を収めるための準備プログラムです。 クライアントサービスのメンバーとして、S&P Global Market Intelligence Platformのソリューションジェネラリストを務めます。この役割では、チームプレーヤーとして働くことが非常に重要です。クライアントサービスは、セールス、コンテンツ、製品、テクニカルサポートなど、多くの社内チームと連携しています。 あなたに何のメリットがありますか ? このプログラムは、キャピタル・マーケッツ、財務会計、S&Pグローバル・マーケット・インテリジェンス・プラットフォーム、S&Pグローバル・マーケット・インテリジェンス・オフィス・プラグインなどのさまざまな分野に焦点を当てた包括的なカリキュラムをカバーする実地学習と経験で構成されています。...

The Role: Associate, Technical Client Support Grade: (relevant for internal applicants only) 07 The Location: Islamabad, PK Work Shift: This is a night shift position. You will be required to work on any other shift depending on business requirements. The Team: We are responsible for providing tech support for our business intelligence tool. We have a global footprint and are present in the US, Pakistan, & Philippines. We provide opportunities to gain in-depth product knowledge & hone technical skills. The Impact: We resolve client concerns and requests in a timely, efficient, accurate, and professional manner while exhibiting excellent customer service, ensuring client happiness and keeping the growth of our company under consideration. What’s in it for you: Are you someone who gets frightened when you see an error message pop up on your computer or do you dig to explore the reason behind it? If you...

The Role : Data Management Solutions Client Support Associate The Grade: (relevant for internal applicants only): G7 The Location: Denver/Centennial, Colorado The Team: You will join a very collaborative and professional team where you will be able to gain broad knowledge within the financial world related to asset classes including Fixed Income, Commodities, and Equities. The Impact: You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data and the industry we cover. You will integrate into a group with high expectations and can expect to have a significant impact. Your position is critical as it is the link between the end-user and our products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, as a Client Service Associate, you will be a consultant providing best and most efficient ways for our...

The Role: Associate, DMS Client Support Grade (Relevant for internal candidates only) : 07 Location: Islamabad, PK The Team: Joining a close-knit and professional team, you will gain broad knowledge within the financial world related to all asset classes including; Fixed Income, Commodities, Equities, etc. Moreover, you will get a grasp of different databases and our technical products. The Impact: You will integrate into an all-star group and will make a significant impact. Your position will be meaningful as it is the link between the end-user and our products. Combining product expertise with a deep understanding of who our clients are and how they use our tools, you will be a consultant providing the best and most efficient way for our clients to achieve quality results. What’s in it for you? This position is an entry-level role with high-performance expectations. You will be working with multiple levels in the team. There is...

Job Description S&P Global Market Intelligence The   Role:  DMS Client Support Associate Grade:  07 The Location: Korea The Role:  A position as a 1st line of support for the main Feed product of S&P Global Market Intelligence Group, Xpressfeed. It involves learning about each of the data packages that we support, using accounting and Finance knowledge and SQL and technical skills in order to reply to our client’s questions. The Team:  As part of the Data Management Solutions team (DMS) you will join a very collaborative and professional team where you will be able to gain broad knowledge within the financial world related to asset classes including Fixed Income, Commodities, and Equities. The Impact:  You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data and the industry we cover. You will integrate into a group with high expectations and can expect to have a...

Important Note: After submitting the application, you will be redirected to complete the  Pymetrics  test. It is mandatory to complete this assessment test.   Kindly take care of below while attempting the screening questions during application submission Relocation - "Yes" if you’re nonlocal to the given position location and "Not Applicable" if you’re local to the position location  "Yes" if you are willing to work in rotational shifts (including night shifts as per business requirement) Job Description The Role: Associate, DMS Client Support Grade (Relevant for internal candidates only) : 07 Location: Islamabad, PK The Team: Joining a close-knit and professional team, you will gain broad knowledge within the financial world related to all asset classes including; Fixed Income, Commodities, Equities, etc. Moreover, you will get a grasp of different databases and our technical products. The Impact:...

The Role: Associate, Energy - Client Support Grade: (relevant for internal applicants only) 07 The Location: Buenos Aires, AR and Islamabad, PK Work Shift: Night shift. However, you should be flexible to work on any other shift depending on business need. Should also be flexible working a staggered workweek and Sundays, approximately once a quarter. The Team: The Energy Client Operations team provides exceptional client support by showcasing vast knowledge about S&P Global Market Intelligence tools, our data, and the industry we cover. You will be a valuable member of a truly global team with presence in the US, Pakistan & Philippines. Members of the team learn in-depth energy industry knowledge, produce webcast presentations, perform product testing, create custom models in Excel, participate in client outreach campaigns to drive usage, and develop their Excel and SQL skills. You will also work with different teams inside the organization across...

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $951 billion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com . Follow @blackstone on  LinkedIn ,  Twitter , and  Instagram .   Firm Overview  Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary...

Market and Clearing Operations support the running of core business processes on a day-to-day basis through analysis, monitoring and escalation.  Responsible for ensuring that key business processes run effectively, managing data and ensuring compliance to processes. Managing issues that arise, ensuring that they are resolved or escalated, carefully managing operational risk and client needs The Central Onboarding Operations team is a centralised resource supporting LCH Ltd for the initial onboarding process and ongoing maintenance of members, clients and investment counterparties.  The team sits within Core Operations and is based in London.  Central Onboarding Operations is organised across three functions, Central Onboarding, Static Data and Network Management. The role holder will support the Central Onboarding function. The area is responsible for onboarding of members, clients and Counterparties.  The main stakeholders are RepoClear, EquityClear, SwapClear, ForexClear and...

LCH Ltd (LCH) is a leading, independent clearing house, serving major international exchanges and platforms, as well as a range of OTC markets. It clears a broad range of asset classes including equities, exchange-traded derivatives, foreign exchange derivatives, interest rate swaps, and Euro and Sterling bond and repo markets. The firm’s employees serve members and clients worldwide including many of the major financial groups consisting of almost all of the major investment banks and broker dealers. Within the wider LCH Operations function, Collateral Operations provides collateral and investment services to internal and external customers and stakeholders across all asset classes.  The department spans three time zones with teams in Sydney, London and New York.  We are adding Singapore as an additional location where this role will be based.  The first priority of our Collateral Operations team is to provide excellent day-to-day services.  However working in Collateral...

The Issuer Services team sits within the Capital Markets team of the London Stock Exchange.  The team’s mandate is to build and maintain relationships with issuers and be a revenue generating centre through the Issuer Services platform and other services: www.lsegissuerservices.com    Our core clients are the Investor Relations teams and the c-suite within our Issuers and Pre-IPO companies.  We aim to offer them a range of products and services through the platform, that is split across five broad areas: Company profile page on www.londonstockexchange.com Data -  pricing / trading data Marketplace – LSE and third party service providers presented to issuers Spark – Thought leadership content and events SparkLive – Company results presentations and livestreams 3,4,5 above are directly revenue generating.  1 and 2 provide insights and tools to the issuers that are valuable and drive adoption of the platform.  Should the Refinitiv transaction successfully close, we...

Role Responsibilities Maintains the integrity and accuracy of indexes, review data to ensure completeness, authenticity and its accuracy in reflection of the global fixed income market Builds a broad understanding across FTSE Russell index suites while staying abreast of fixed income market convention and developments to facilitate the construction of new indexes Evaluate the investment characteristics that pertains to specific market requirement; assess and advise on global market developments and make proposals of methodology change in collaboration with governance, product and technology teams. Performs necessary validations and checks on indexes throughout the trading lifecycle, including real time and ad-hoc monitoring Contribute to the benchmark development process to support a rigorous and high quality global fixed income index product suite Liaise with cross functional teams to ensure best is class supporting model and continuous upgrade of existing...

The Issuer Services team sits within the Capital Markets team of the London Stock Exchange. The team’s mandate is to build and maintain relationships with issuers and be a revenue generating centre through the Issuer Services platform and other services: www.lsegissuerservices.com Our core clients are the Investor Relations teams and the c-suite within our Issuers and Pre-IPO companies. We aim to offer them a range of products and services through the platform, that is split across five broad areas: Company profile page on www.londonstockexchange.com Data - Pricing / Trading Data / After Market Research / ESG Scores and more. Marketplace – LSE and third party service providers presented to issuers and their advisers. Spark – Thought leadership content and events SparkLive – Company results presentations and livestreams Marketplace Through the Issuer Services Marketplace the Issuer Services team work with around 75 third party product and service...

We are looking for an individual who can be highly collaborative and communicative with our existing client base and different internal business functions within the firm. This client facing role drives transformation and innovation across our solutions, elevating our client experience.  Role Responsibilities & Key Accountabilities: •    Supporting the Due Diligence Customer Success Managers in the growth and development of existing clients •    Channel and relay client feedback internally, and escalate issues to the Customer Success Manager as and when appropriate •    Collaborate with internal parties across all business functions, especially in driving rapid resolution on client support issues and ensure client satisfaction. •    Support the Customer Success Managers by providing first level support to clients for matters related to LSEG full suite of Compliance products •    Support the preparation of various internal and external documents  Qualifications &...

This position is responsible for driving account revenue, new sales and retention within a Commercial & Retail Bank and Private Equity book of business. Associate Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a strong overall expectation of net revenue growth. The Associate Account manager will coordinate all sales activities in their accounts to achieve targets; and Build and maintain relationships with new and existing partners while offering solutions that help clients achieve their business goals! Role Responsibilities Understanding of workflows in Commercial & Retail Banks, Private Equity and M&A Advisory that utilize financial and risk information and tools. Experience with defined book of business aligned by customer organization type Experience/Knowledge of customer business...

Associate Customer Success Manager Position Summary This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Associate Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The Associate Customer Success Manager will provide customers with a differentiated customer experience, helping them to realise the full value of our Risk solutions. Position is open in Belgium, The Netherlands or Luxemburg with the expectation of travel to attend face to face client meetings. Role Responsibilities Drives commercial value creation through adoption of all Risk solutions purchased by the customer to achieve revenue retention and customer engagement...

Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring Associate Customer Success Managers across multiple customer and product lines including Sales & Trading (cross-asset), Investment Banking, Research & Portfolio Management and Wealth Management. Role...

The Role:  You will work directly with the Marketing Director and Product and Commercial leaders to build marketing strategy, tactical goals, and key performance metrics for our target audiences within the Technology, Media & Telecommunications sector . You will be developing creative global marketing campaigns to launch products, drive usage, drive brand awareness, drive sales pipeline, and support customer retention. This role also is responsible for building messaging and develop marketing assets that support sales enablement and drive demand to generate synergy opportunities across S&P Global Market Intelligence. The Team:  Our marketing team is composed of creative and enthusiastic B2B marketing professionals located around the world. As part of the Commercial organization, with strong partnership to Product, we focus on building brand awareness and driving front-end pipeline. We value teamwork, drive ideas with data, and execute in a meaningful way to...