262 associate account manager jobs found

About Kraken As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world. To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained   to find out more about us! About the role: We are excited to be rapidly scaling our Account Management team and are looking for an Associate Account Manager to join Kraken’s meaningful mission based in the EMEA region! The Account Management team exists to build meaningful relationships...

This position is responsible for driving account revenue, new sales and retention within a Commercial & Retail Bank and Private Equity book of business. Associate Account Managers will collaborate with internal and external partners, to actively pursue new business within their defined book, and will be accountable for the commercial close of all deals and retention of current revenue with a strong overall expectation of net revenue growth. The Associate Account manager will coordinate all sales activities in their accounts to achieve targets; and Build and maintain relationships with new and existing partners while offering solutions that help clients achieve their business goals! Role Responsibilities Understanding of workflows in Commercial & Retail Banks, Private Equity and M&A Advisory that utilize financial and risk information and tools. Experience with defined book of business aligned by customer organization type Experience/Knowledge of customer business...

Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. We've grown to 19 global locations and have raised over US$800 million in funding. To support our ambitious growth plans, we’re looking for smart, collaborative and passionate people who are looking to make a genuine impact. As an Airwallex Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them.   What you will do Be an advocate for Airwallex and ensure our customer base are...

The Role: Associate – Structured Finance Ratings – Nontraditional U.S. Locations: Dallas, TX | New York, NY | Chicago, IL | Centennial, CO Canada Locations: Toronto, ON Grade level: 11 (for internal purposes) The Team: The team provides and monitors credit ratings and opinions for securitizations backed by a wide variety of nontraditional assets, including aircraft, container, railcar, NNN, and other lease-based products, corporate securitizations, small business, solar, and timeshare loans, among others. The Role: An Associate is responsible for rating a portfolio of credits and managing the end-to-end ratings process from the initial engagement through the publication of reports. The Associate will review documents, consider the legal dimensions of transaction structures, develop an understanding of and apply relevant rating criteria, assess the credit profile of collateral pools, work with financial and cash flow models to stress test the...

We are looking for a highly driven and empathetic Associate Customer Success Manager to join our team. You will serve as a trusted advisor to customers across our enterprise data solutions to help unlock value and solve complex challenges. In this role, you'll be part of the CS team delivering solutions using cloud and open-source technology, content as a service (CaaS), and analytics. Learn more about Customer Success at LSEG. What you'll do: Act as SME across LSEG Enterprise Data Solutions including Refinitiv Data Platform, Tick History, Real-Time – Optimized, Real-Time Managed Distribution Service, and DataScope, keeping up with industry trends and competitive landscape. Trusted Advisor: Serve as a trusted point of contact for LSEG customers throughout the customer lifecycle; Land, Adopt, Expand, Renew (LAER). KYC: Monitor customer health, understand customer use cases, goals, workflows, challenges, and opportunities. Conduct Business Reviews: Co-create and review...

Position Summary As an Associate Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Customers who utilize our Risk products and services (World-Check) through the customer experience journey. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of our customers and end-users. You will work mainly with client groups in compliance, audit, legal and risks functions in financial services, accounting firms, regulators, insurance, energy and other industries undergoing regulatory change.   You will own the Customer Success Plans and the delivery of all agreed upon milestones. You will build relationships with key stakeholders and user community to ensure we are delivering the ultimate customer experience. You will partner with the Account Managers and Sales Leaders provide insights...

S&P Global Commodity Insights The Role:  As Associate Relationship Manager, you are responsible for proactive client outreach to ensure satisfaction, user training and secure renewals of assigned accounts.  Primarily, this position will be involved in identifying new opportunities through multi touch retention process to be passed to regional sales teams and providing assistance to Account Managers / Business Development Managers in maintaining a support level of customer excellence across assigned Platts clients base. The Location:  Silver City 2, Pasig City 1604, Manila, Philippines [Temporary WFH Setup being implemented until further notice] The Team:  You will be part of a pioneer Client Retention team in Manila, comprised of experienced client retention specialists and professionals, for one of the segments of S&P Global in the Philippines. The Impact:  Critical to the success of Platts client retention initiatives, this position will...

The Role: Senior Product Manager, Search Location: US/Canada Remote or On-site, CST/EST hours GL: 11 (for internal use only)                                                                                                           The Role: S&P Global is seeking an  Senior Product Manager  to lead our search and discovery capabilities for the Market Intelligence platform. Our ideal candidate will have: Experience working on both financial search and document products An understanding of the use of financial data Experience managing a team of product managers The Career Opportunity:  The position plays a key role on the S&P Global Market Intelligence Search Product Management team and for the organization as a whole. The Associate Director role offers exposure to all groups and opens doors for tremendous career opportunities with S&P Global.  In the role, you will be responsible for developing and delivering search capabilities of the S&P...

S&P Global Ratings Rating Analyst or Associate  - Structured Credit The Role:  An Associate is responsible for rating CLOs and managing the end-to-end ratings process from the initial engagement through the publication of reports. The Associate will review documents, consider the legal dimensions of transaction structures, develop an understanding of and apply relevant rating criteria, assess the credit profile of collateral pools, work with financial and cash flow models to stress test the structures and enhancement levels under various economic scenarios. The Associate will also be the primary analytical contact for bankers, issuers and investors and will resolve any analytical inquiries that may arise during the rating process. At the same time, the Associate will be responsible of a portfolio of CLOs to monitor. Associates who excel in this role will have opportunities to work across other asset classes, assume greater account and project lead responsibilities, and...

The Service Delivery Manager role is part of a global team based in Dallas, New York, London and Manchester.  They will work with clients globally on implementation activities generally in an offsite capacity, however, at times team members are required to travel to client sites to assist with onsite implementation activities. You will be trained on the Markit EDM application, and in the informational needs of modern financial institutions.  In the role, you will be monitoring feeds and processes, performing change management, and EDM software configuration.  Required is intermediate knowledge of SQL, and knowledge of cloud infrastructure is a plus. You will be building, evolving, and operating the infrastructure automation platform used to power our Cloud Services. You will ensure that our production environment is operating and performing optimized and efficiently; and that software is released and deployed in an efficient and streamlined manner, from development all the way to...

Associate Manager, Financial Reporting and Control Role Profile The main responsibilities of this role will be preparing, developing and analysing financial information so that the London Stock Exchange Group’s senior management can make well-informed decisions, leading to future stability, growth and profitability. The role focuses on core accounting skills, working across different business divisions in order to support the whole organisation. The selected candidate for this role will be responsible for assisting the US based D&A controllership team in performing their monthly close and entity control activities. Key Responsibilities  The selected candidate will have ownership for: Preform accounting transactions in the general ledger and sub-ledgers, including collecting, recording and verifying financial data. Preparation of month-end accounts closing and review processes to ensure accuracy of P&L and Balance Sheet, and adherence to all group...

Role summary As an Associate Customer Success Manager (CSM), you will help LSEG’s existing customers make the best use of our products and data. You will build the conditions for contract renewals, thus allowing LSEG to retain and grow its market share & revenue. The role combines relationship management, customer education, and deep functional expertise. We are hiring Associate Customer Success Managers across multiple specialisms including Sales & Trading (FX, Equity, Fixed Income), Investment Banking, Research & Portfolio Management, Wealth Management, Risk & Compliance, and Data Feeds. These candidates will participate in an immersive on-boarding program to learn the Refinitiv Customer Success role and their respective specialized product lines, before being assigned a book of business. What you’ll do Partner with clients to define what success means for them, then help them leverage LSEG products and data to achieve their targets Act as a...

S&P Global Commodity Insights The Role: Associate Client Service Manager The Location:  Pasig City, Philippines The Team: Global Client Solutions The Impact: The Associate Client Service Manager provides the best possible frontline service experience in support of customers and prospects. Working in a high performance client services department, the Specialist acts as an escalation point for queries that cannot be solved by the first level within a certain timeframe. What’s in it for you: This position serves and supports the Platts customer to ensure that the client receives maximum value and benefit.  The position is also responsible for serving as a knowledgeable resource to other business associates and customer in the areas of industry, best practices, and product usage. He/She helps to identify and escalate problems affecting a number of customers or influencing the timely resolution of one customer’s enquiry. This would include escalations to...

Lead .Net developer Buyside About us: The IHS Markit Financial Services business group deliver data, insight and software that combine our unparalleled expertise, unique content sets and leading technology to the benefit of our clients. You will be an instrumental member of our unique, people first culture, where your blend of collaboration, technical prowess, cross functional interactions, team mentorship, and overall problem solving will be relied upon to lead your teams towards continual improvement in software engineering excellence. You’ll bring a combination of expertise in building cloud-based software products, experience working with US and Asia based companies as a geographically extended portion of the team and are skilled at driving high efficiency engineering teams using Agile methodology.  You and your teams will own the technology evolution of the products you work on, partnering with business facing Product Owners across the firm. Your...

Who are INFINOX? INFINOX is your local broker with a global presence. Built on the foundations of integrity, ambition, inspiration, and excellence, we pride ourselves on a client first approach led by our client support team. We are a multi-licensed broker with regulation licences in four major regions, including FSCA, FCA, FSC and SCB, and offer an array of products to trade. With an award winning, globally recognized trading platform, clients receive the highest quality of trading service, market leading client services, and access to innovative tools and resources.     Responsibility: INFINOX is seeking an Onboarding Associate to support the smooth and accurate functioning of the department and its operations. The company is looking for someone who is able to multitask, has strong problem-solving skills, is self-motivated and excited by the diverse range of opportunities and challenges. We are looking for an individual with the...

Job description Position title Sr. Operations Analysis Analyst Location Penang Business Function Operations Department MarkitSERV Operations (APAC) Department overview: MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity, and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation....

Who are INFINOX? INFINOX is your local broker with a global presence. Built on the foundations of integrity, ambition, inspiration, and excellence, we pride ourselves on a client first approach led by our client support team. We are a multi-licensed broker with regulation licences in four major regions, including FSCA, FCA, FSC and SCB, and offer an array of products to trade. With an award winning, globally recognized trading platform, clients receive the highest quality of trading service, market leading client services, and access to innovative tools and resources.   Responsibility: INFINOX is seeking a Partners Operations Associate to support the global business. Partners are one of the biggest business drivers here at INFINOX and we take care of their onboarding, queries and administrative tasks. We are looking for someone who is a team player, knows how to multitask, has strong problem solving skills, is self-motivated and excited by the...

About Currencycloud Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution.  We are an open & collaborative Fintech unicorn that lives and breathes our company values: Be Human, Better Together and Own it. Reporting into the Regional Network Expansion Director, the Banking Execution Associate is responsible for running onboarding projects, completing annual compliance refreshes and executing documents within the Banking team. The Banking team grows and manages the network of Banks and Payment Service Providers (PSPs) which provide the underlying infrastructure (accounts, access to payments schemes, FX, etc) for Currencycloud to be able to provide its services. This role is important to the Banking team: you will ensure that we get set...

Associate Customer Success Managers (CSMs) connect our clients to Refinitiv’s portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of Refinitiv by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth in partnership with their peers in Account Management. We are hiring an Associate Customer Success Manager with focus on our pricing and reference data feed solutions. The candidate will participate in an extensive on-boarding program to learn the Refinitiv Customer...

S&P Global Commodity Insights The Role: Manager, Commodity Insights Commercial As Manager for the Commodity Insights Commercial team, you have direct commercial responsibility in handling regional team leads and individuals managing relationships for Commodity Insights’ long tail accounts. As a leader, you should have the managerial ability to build a best-in-class team and business plan to help S&P Global Commodity Insights protect our existing business and drive exceptional growth in a sustainable manner that enhances our long term reputation in the marketplace and fosters strong customer relationships The Location: Silver City, Pasig City The Team: Relationship Support (also known as Retention) is mandated to retain and grow our lower spend accounts. The team is expected to manage the full cycle of contracts, mostly market report subscribers, from renewals and price negotiations to regular check-ins throughout the client’s annual...

Job description Position title Operations Analysis Specialist Location Penang Business Function Operations Department MarkitSERV Operations (APAC) Department overview: MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity, and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation....

Department overview: CTI Tax Solutions of IHS Markit provides outsourcing (along with consulting and technology products/services) to major financial institutions and multi-national corporations around the world as those services relate to the review and validation of international tax documentation (e.g., Forms W-8, W-9, 1099, 1042, 1042-S, etc.). Drawing on extensive operational and tax technical expertise, CTI Tax Solutions outsourcing offerings cover end-to-end services meeting domestic, non-resident, FATCA tax withholding and information return reporting needs, as well as the Common Reporting Standard due diligence and reporting requirements. Position summary The CTI Tax Solutions Outsourcing group is seeking a highly qualified people manager for placement within the due diligence operations team. Successful candidates will assume a role which oversees a team managing tax document validation review, account remediation and other client back-office functions related to...

The Customer Success Manager will own an Eikon and Workspace desktop portfolio across a number of Wealth and Buyside accounts in the UK. The individual will be responsible for the Net position of the Eikon desktops in their territory by driving retention and identifying growth opportunities. The role involves creating & leveraging strong client relationships, promoting strong usage of the Eikon desktop platform, seeking and developing new business and driving competitive sales opportunities. Our data allow customers to take exactly what they need. It's a very customized experience! Our Customer Success Managers play a key role in enhancing our customer experience. And help them realise the true value of our solutions. We are looking for a new teammate. If you’re the kind of person who values pushing boundaries as a team, bring your passion and potential to our community driven workplace. Role Responsibilities Deliver tailored engagements (e.g. workshops) that help customers to...